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Grand Prairie Ford
Grand Prairie, TX
1,883 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,883 reviews
July 30, 2024
Always a pleasure to work with Jackie. Was able to meet my needs and wants. Was able to meet my needs and wants. More
by CRAFTYLAS
July 26, 2024
Every one was willing to get us the best deal for my trade and new vehicle. I guess because they were so busy when i went it took us 5hrs to buy a vehicle would like to see that time reduced trade and new vehicle. I guess because they were so busy when i went it took us 5hrs to buy a vehicle would like to see that time reduced More
by andrewharp14
Employees Worked With
July 26, 2024
I just took 2 F-150 trucks I bought thru another dealer to the service department. I spent over 5k on both vehicles combined. The first vehicle is a 2013 f150 that would overheat after 80 miles when I brou to the service department. I spent over 5k on both vehicles combined. The first vehicle is a 2013 f150 that would overheat after 80 miles when I brought to their department. Within a week at their service department - they could not tell me what was wrong. After spending $2,500 on that vehicle with getting maintenance and their suggestions done on it… I also asked them to change the radiator - they advised that did not need to be done. So I picked my truck up when they were done working on it, and my check engine light immediately came on when leaving, overheated within 5 miles of leaving the dealership. I then took this truck to another shop who advised that I definitely needed a new radiator… the one thing the service department told me I didn’t need. They also told me it needed a sensor - but it no longer existed. I then bought the sensor that “no longer existed” for $8 at auto zone. Honestly it is not professional at all - I had to call them constantly to even get updates in reference to the truck. If you value your money, time, and would like to pay for your vehicle to actually get fixed. Do NOT go here! More
by Shawndelaney2
Employees Worked With
Tyler Perry
July 26, 2024
good experience dealing with Grand Prairie Ford. Feel like I was treated fairly and professionally. Would definitely work with them again. Feel like I was treated fairly and professionally. Would definitely work with them again. More
by John
July 24, 2024
Jackie was very helpful in helping us find exactly what we were looking for and getting us a great deal. we were looking for and getting us a great deal. More
by halliemadbryant
Employees Worked With
July 06, 2024
Jackie is a pleasure to work with. Jackie is personable and knowledgeable. I'd work with him again. Jackie is personable and knowledgeable. I'd work with him again. More
by detailedcreativeunique
Employees Worked With
July 05, 2024
Jackie is very responsive and helpful. However when it comes to making deals your management team does not try to really work to keep business especially for returning customers However when it comes to making deals your management team does not try to really work to keep business especially for returning customers More
by Alandamy
Employees Worked With
July 02, 2024
Want to thank Jackie Mercer for making the time to go over every single question that I had, very helpful, very understanding and very patient. Would definitely come see him again on my next purchase over every single question that I had, very helpful, very understanding and very patient. Would definitely come see him again on my next purchase More
by Abn_3338
June 30, 2024
Jackie was very friendly and very helpful. He stayed with us through the whole process beginning to end. He stayed with us through the whole process beginning to end. More
by Ashlyn Clark
