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Grand Prairie Ford

Grand Prairie, TX

4.5
1,332 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 1,332 reviews

July 11, 2020

My experience today was fantastic! I was thrilled to be Manny’s first auto sale with my 2019 Mustang Convertible. He did a great job under the direction of Jackie Mercer. More

by Robyn
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny
Jul 13, 2020 -

Grand Prairie Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

July 08, 2020

Great personnel. Large, diverse selection of vehicles. Relatively quick process. The location is convenient too. It is easy to get to and easy to find. More

by Meeksgeo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josue Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2020 -

Grand Prairie Ford responded

Thank you for your positive feedback!

July 07, 2020

What a great experience working with this group of people. I’ve never had such an easy time buying a car. Thank you team! ~Camille More

by Camillealeo
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2020 -

Grand Prairie Ford responded

Thank you for your positive feedback, from all of us here at Grand Prairie Ford!

July 04, 2020

These guys make you feel like family. They actually care about getting you in the right vehicle and listen to your needs. I wont buy anywhere else. More

by texasbriens
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2020 -

Grand Prairie Ford responded

Thank you for your positive feedback!

July 03, 2020

The folks at Grand Prairie ford made it easy to buy a new car, they were friendly and helpful. Jackie Mercer was very friendly and proactive throughout my search for a new car. More

by B.hardy
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2020 -

Grand Prairie Ford responded

Thank you for your positive feedback, from all of us here at Grand Prairie Ford!

July 02, 2020

Great dealership with great people. They did most of my deal over the phone so I didnt have to wait and also picked me up because my car was totaled and I had no way of getting there. More

by meagan_phelps
Recommend Dealer
Yes
Employees Worked With
Melissa Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dee Beeg
Jul 03, 2020 -

Grand Prairie Ford responded

Thank you for your positive feedback!

July 02, 2020

Jackie Mercer was assigned to assist Dee in the sales experience, as she is new. He was rude, impatient, checked his phone, followed up on other leads, and had no interest in assisting us. Dee was amazin More

by dzartman
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Elizondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elsa Parada, Dee Beeg
Jul 07, 2020 -

Grand Prairie Ford responded

We always appreciate feedback from customers, and we are so sorry to hear about your negative experience with us. We never want customers to feel like we aren't providing them with the absolute best in customer service. We'd love to discuss your concerns and see what we can do to make this right for you. Please contact Melissa French at 972-859-5410 or Mfrench@grandprairieford.com and we will do our best to make this better.

June 27, 2020

Grand Prairie Ford Rocks! Explorer #2 thanks to Jackie Mercer who is outstanding and a pleasure to do business with. Hope he's around for #3. More

by Spencem2
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Grand Prairie Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

June 27, 2020

The team really worked to try to meet my needs and fit within my budget. I am very pleased with my awesome deal! Thank you! More

by angelalnorman
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Grand Prairie Ford responded

Thank you for taking the time to leave us a positive review!

June 26, 2020

Jackie Mercer is a professional and very friendly sales person. He listened to our request and found the best match at a great price. Thank you Jackie More

by Latin_puertoro
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Grand Prairie Ford responded

Thank you for your positive feedback, from all of us here at Grand Prairie Ford!

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