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Grand Prairie Ford

Grand Prairie, TX

4.5
1,331 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 1,331 reviews

May 29, 2020

Muy buena atención muy atentó Josue todas las dudas aclaradas muy buen entendimiento todas las demás personas que nos ayudaron con el papeleo nos atendieron muy bien More

by Yurianaortega1221
Recommend Dealer
Yes
Employees Worked With
Josue Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2020 -

Grand Prairie Ford responded

¡Gracias por sus comentarios positivos!

May 27, 2020

Unprofessional Salesman I do not recommend Grand Prairie Ford nor do I recommend working with Cody started the process and I never heard back with the outcome. More

by jennifermarie8888
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lawrence Sedillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Walker
Jun 04, 2020 -

Grand Prairie Ford responded

We want to extend our sincerest apologies concerning the issues that you have faced. We pride ourselves on maintaining the highest quality standards for our customers. We hope that you will give us the opportunity to discuss the further with you. Please contact Melissa French at 972-859-5410 or Mfrench@grandprairieford.com and we will do our best to make this better.

May 27, 2020

Great experience. Worked hard to get me an awesome deal on my new F150! Excited to be a part of the Ford family now! Highly recommend. More

by Sara.adibi
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2020 -

Grand Prairie Ford responded

Thank you for your positive feedback, from all of us here at Grand Prairie Ford!

May 24, 2020

We just purchased our second vehicle from Grand Prairie Ford and our experience was yet again fantastic! Jackie was wonderful to work with and it was a smooth process from the start. More

by tcmmbutler
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Arellano
Jun 01, 2020 -

Grand Prairie Ford responded

Thank you for taking the time to leave us a positive review!

May 24, 2020

Thank you Jesus for your amazing grace. The people Gp Ford are covered in it. Mrs.Rosas and Karla are beautiful people. Thank you for being an encouraging blessing to me More

by Mrandreperry
Recommend Dealer
Yes
Employees Worked With
Brenda Rosas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edsel Elizondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karla Corralejo
Jun 01, 2020 -

Grand Prairie Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

May 23, 2020

Very unhappy with GP Ford Services. The lack of concern Very unhappy with GP Ford Services. The lack of concern for the safety of their customers, in these current times is not acceptable. They were i More

by missbunny12e
Recommend Dealer
No
Employees Worked With
She is not on the list
Jun 04, 2020 -

Grand Prairie Ford responded

Hello, we always appreciate feedback from customers, and we are sorry to hear about your negative experience with us. We never want customers to feel like we aren't providing them with the absolute best in customer service. We'd love to discuss your concerns and see what we can do to make this right for you. Please contact Melissa French at 972-859-5410 or Mfrench@grandprairieford.com and we will do our best to make this better.

May 22, 2020

Second time buying from Jackie. Fun guy to work with through the car buying experience. Fair price for trade-in and new truck. Visit GP Ford and ask for Jackie. More

by Sonya
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2020 -

Grand Prairie Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

May 21, 2020

Jackie was great! Whole team was super helpful and informative and helped me make the best choice on a vehicle. I highly recommend coming here for a vehicle! More

by Colin Corson
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2020 -

Grand Prairie Ford responded

Thank you for your positive feedback, from all of us here at Grand Prairie Ford!

May 21, 2020

We knew what we were looking for, we called Grand Prairie Ford, Cruz answered the phone and helped us get into our new truck the very same day. Excellent work Cruz! You should be awarded Salesman of the year More

by markshirleyw
Recommend Dealer
Yes
Employees Worked With
Josue Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2020 -

Grand Prairie Ford responded

Thank you for your positive feedback!

May 20, 2020

Mercer found me an affordable pickup in just a matter of hours at a great rate, even for my credit. Will be recommending this dealership for a long time More

by Matt
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arturo
Jun 01, 2020 -

Grand Prairie Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

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