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Grand Prairie Ford
Grand Prairie, TX
1,332 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,332 reviews
December 04, 2019
I came to Grand Prairie to exchange my Chevy Silverado 2500 for a better truck Carlos the sale guy he had a 2019 Chevy Tahoe he send me some photos before I came to the dealer so I can see if that’s what 2500 for a better truck Carlos the sale guy he had a 2019 Chevy Tahoe he send me some photos before I came to the dealer so I can see if that’s what I was looking for me and my wife were so pleased that we finally got her dream truck I totally recommend Carlos Cervantes if you are looking for a new or use i totally recommend him thank you Carlos and Grand Prairie Ford.. More
by Customlandscapellc
Helpful December 04, 2019
Nearly flawless This is our 3rd set of multiple vehicles to be bought thru Jackie Mercer. Very personal and listened to us. He walked us thru every step. This is our 3rd set of multiple vehicles to be bought thru Jackie Mercer. Very personal and listened to us. He walked us thru every step. More
by Craftylas
Employees Worked With
December 03, 2019
Excellent customer service. Arvin Proctor is an outstanding salesman He was very knowledgeable and friendly. I would recommend him to all my friends. He really made my husband Arvin Proctor is an outstanding salesman He was very knowledgeable and friendly. I would recommend him to all my friends. He really made my husband and I feel at ease. It was the best car buying experience I have had anywhere. More
by Shell1953
December 03, 2019
The bessssst customer service!! This man made it happen and words cannot describe how excited/happy I am! If you need a car GO SEE ALEXIS!!! He will make sure to get you right and make sure you leave satis and words cannot describe how excited/happy I am! If you need a car GO SEE ALEXIS!!! He will make sure to get you right and make sure you leave satisfied! More
by Zamarronnora
Employees Worked With
Alexis, Alexis Mojica
November 29, 2019
A1 custom service, I felt like the red carpet was rolled out the moment I walked in till driving off the lot with my brand new F150! out the moment I walked in till driving off the lot with my brand new F150! More
by Davidljacksonjr70
November 29, 2019
Thank you so much for your help and for making it a quick sale. Look forward making future business with you and we love the truck 😍 sale. Look forward making future business with you and we love the truck 😍 More
by Teresa_7178
November 23, 2019
Lowball trade in, and not matching their advertised price Beware of them not matching their advertised price. First, they low balled me on my trade, but I didn't really care about that. What really hacked me Beware of them not matching their advertised price. First, they low balled me on my trade, but I didn't really care about that. What really hacked me off - is the had a price advertised online for new car, at 0% interest with Ford, and refused to match it. I have exceptional credit, and make a great income - heck I could pay cash for the car and not even blink - so they have no excuse there like they would with some buyers. I'll take my business elsewhere. More
by bottleofrum
Employees Worked With
Savannah Wolters (she was very nice, FYI)
November 22, 2019
Easy & fastest I’ve ever bought a new vehicle Was in & out of the dealership faster than ever. The team greeted us at the door with a smile & by name & took care of us from start to finish with th Was in & out of the dealership faster than ever. The team greeted us at the door with a smile & by name & took care of us from start to finish with the utmost of professionalism. Great experience!!! More
by rmoorejr2003
November 21, 2019
Good Service Brenda was great and really helpful. She even sent a video so I could see the truck before I got to the dealership. They were especially helpful wit Brenda was great and really helpful. She even sent a video so I could see the truck before I got to the dealership. They were especially helpful with the financing. I would definitely recommend this dealerahip. More
by Wesssmith
Employees Worked With
