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Grand Subaru

Bensenville, IL

4.9
3,739 Reviews
At Grand Subaru we provide the highest level of customer service, through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience, whether you are looking for a new vehicle, pre-owned vehicle, online specials, need parts or service, or would like information on Subaru products and services. Do not hesitate to call or email us. Grand Subaru is centrally located in the Chicago area making it easy and convenient to get to, whether you are coming from Chicago, Elmhurst, Bensenville, Naperville, Lombard, Schaumburg, Countryside, or Arlington Heights. We are one mile off of I-290 in Bensenville/Elmhurst. To make your purchasing decision easier Grand Subaru offers a large selection of New Subaru Models. Our New Car Inventory includes all the best selling models and trim packages. Whether you are looking for the Forester, Impreza, Outback, Legacy, Tribeca, WRX, or WRX STi, we have what you are looking for. Also, don?t forget to ask us about our great financing and leasing options. You can trust that Grand Subaru will professionally fit you into the automobile of your choice. We pride ourselves in having one of Chicagoland's best selections of Pre-Owned Subarus whether it's a 5 year old Subaru Outback or a current model with low miles. We stock as many years and models possible, offering the widest selection of cars and trucks and ease of purchase. Our well-trained Certified Sales Staff is here to answer any and all questions you may have. Grand Subaru's professionally managed Service and Parts Departments are open to accommodate you, whether for a quick oil change or for an extended service visit; and, as always, Grand Subaru offers competitive pricing for your automotive maintenance needs. Grand Subaru has Subaru Certified Technicians specifically trained to work on your Subaru. You will also receive a courtesy car wash. Knowing your car is in good hands is important. If you have any questions or concer
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125 W Grand Ave

Bensenville, IL

60106

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Showing 3,739 reviews

March 19, 2021

Afiza was very helpful, professional and took the experience of buying a new car to a comfortable level. Great knowledge of the autos and pleasant to deal with. More

by Bjs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Metz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Afiza Abaihanova
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Grand Subaru responded

Hi there, thank you for your kind words and this wonderful review! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 18, 2021

Great job - knowledgeable and efficient. Joe made the sometimes painful experience of car buying much more pleasant than most and dealt with us fairly and relatively quickly. More

by wchittenden1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Lewicki, Linda Martinez
Mar 19, 2021 -

Grand Subaru responded

Hi, we're happy you found our staff to be so supportive during your experience here at Grand Subaru. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 18, 2021

My purchase was done over the phone and internet. Domenica Reyna was very helpful, polite and patient. It was a unique way to buy a car. She sent me a few e-mail answered all my questions. Domenica More

by Barbara and Wally.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Domenica Reyna
Mar 19, 2021 -

Grand Subaru responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 17, 2021

My buying experience has been excellent at Grand Subaru so I have now bought my second car from them. Grand has offered the best price and on this purchase the best price on a trade in. Lou handled the sal More

by psanche
Recommend Dealer
Yes
Employees Worked With
Lou Scapellato
Mar 19, 2021 -

Grand Subaru responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please don't hesitate to reach out to us if there's anything more we can do!

March 17, 2021

Ramon Citron and Lou Scapellato at Grand Subaru made my buying experience as easy and straightforward as possible. When they say hassle free they mean it, the price you’re quoted is the price you pay. I wo More

by Elizabeth Villafuerte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramon Cintron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lou Scapellato
Mar 19, 2021 -

Grand Subaru responded

Hi Elizabeth, thank you so much for your positive comments about Grand Subaru! If you have any further questions, please give us a call. We're always happy to help!

March 17, 2021

Chris was straightforward and to the point, and answered all the questions I had going into the process. I had already had a price in mind and had negotiated with other dealerships, and he didn't play any g More

by iblack2492
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

Grand Subaru responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

March 17, 2021

I would like to commend Ashley Winter for helping me through my car purchase. Ashley was focused on customer service. She responded quickly to emails and phone calls. Ashley was respectful and listened More

by anna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda Martinez, Ashley Winter
Mar 19, 2021 -

Grand Subaru responded

Hi Anna, thank you so much for your positive comments about Grand Subaru! If you have any further questions, please give us a call. We're always happy to help!

March 17, 2021

My purchase was done over the phone and internet due to Covid. Jeff was very helpful and it was a unique way to buy a car. He sent me a brochure so I could look at the info on the Legacy and answered all More

by Jackie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nealy Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Schade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2021 -

Grand Subaru responded

Jackie, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please don't hesitate to reach out if there's anything additional we can do for you.

March 17, 2021

Nealy provided my wife and I with the best car shopping experience possible! We so appreciate her knowledge and honesty that was always on full display :) More

by andrew.j.weber94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nealy Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

Grand Subaru responded

Hi Andrew, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if there is anything else we can do for you; we are more than happy to help. Take care!

March 16, 2021

I would recommend Mr. Matt Drwal's very professional service and advice. His care of the customer and knowledge of car's market are outstanding. More

by Fr. Bogdan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Drwal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Grand Subaru responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

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