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Grand Subaru
Bensenville, IL
3,879 Reviews
At Grand Subaru we provide the highest level of customer service, through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience, whether you are looking for a new vehicle, pre-owned vehicle, online specials, need parts or service, or would like information on Subaru products and services. Do not hesitate to call or email us.
Grand Subaru is centrally located in the Chicago area making it easy and convenient to get to, whether you are coming from Chicago, Elmhurst, Bensenville, Naperville, Lombard, Schaumburg, Countryside, or Arlington Heights. We are one mile off of I-290 in Bensenville/Elmhurst.
To make your purchasing decision easier Grand Subaru offers a large selection of New Subaru Models. Our New Car Inventory includes all the best selling models and trim packages. Whether you are looking for the Forester, Impreza, Outback, Legacy, Tribeca, WRX, or WRX STi, we have what you are looking for. Also, don?t forget to ask us about our great financing and leasing options. You can trust that Grand Subaru will professionally fit you into the automobile of your choice.
We pride ourselves in having one of Chicagoland's best selections of Pre-Owned Subarus whether it's a 5 year old Subaru Outback or a current model with low miles. We stock as many years and models possible, offering the widest selection of cars and trucks and ease of purchase. Our well-trained Certified Sales Staff is here to answer any and all questions you may have.
Grand Subaru's professionally managed Service and Parts Departments are open to accommodate you, whether for a quick oil change or for an extended service visit; and, as always, Grand Subaru offers competitive pricing for your automotive maintenance needs. Grand Subaru has Subaru Certified Technicians specifically trained to work on your Subaru. You will also receive a courtesy car wash. Knowing your car is in good hands is important.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,879 reviews
November 18, 2020
We enjoyed purchasing our 2020 Outback! We love our car and had a great experience. Jeff Was very professional and worked hard to get us in the car we wanted! We could have purchased or car a few minutes f and had a great experience. Jeff Was very professional and worked hard to get us in the car we wanted! We could have purchased or car a few minutes from our home but instead drove an hour to buy it on from Grand because they were upfront with everything! More
by smitty3792
Employees Worked With
Other Employees :
Linda Martinez, Steven Hernandez
November 17, 2020
One of the best new car purchased deal the wife and I experienced with Chris Thomas. He will explain the pros and cons and not pressure you to buy any additional items offered. experienced with Chris Thomas. He will explain the pros and cons and not pressure you to buy any additional items offered. More
by Johnnie N.
November 17, 2020
Grand Subaru is the best dealership that we have worked with ever. I like starting off with internet sales in selecting our next Subaru. No pushy sales but very timely response to my inquiries. In meeting with ever. I like starting off with internet sales in selecting our next Subaru. No pushy sales but very timely response to my inquiries. In meeting with Kiril Velkov at the dealership he was very friendly and knowledgeable. He answered any questions we had and streamlined the final negotiations and the steps needed for us to take delivery of our 2021 Outback. Before we left Kiril did a great job in explaining all features of our Outback. Thank you Kiril!!! Gary Mager More
by Viril Review
Employees Worked With
November 17, 2020
I worked with Cameron in their online sales. He was professional, informative, patient, polite, and everything I needed for a happy car purchase. The Costco discount program was so easy and lucrative. professional, informative, patient, polite, and everything I needed for a happy car purchase. The Costco discount program was so easy and lucrative. More
by elizabeth2651
Employees Worked With
Cameron Haque
November 15, 2020
Gabriel was awesome. He doesn't just work for Subaru, he's a Subaru enthusiast through and through. I think he might have been as excited about my purchase as I was. Gabriel was happy to share a bunch of he's a Subaru enthusiast through and through. I think he might have been as excited about my purchase as I was. Gabriel was happy to share a bunch of resources with me and let me know that the service team at Grand are equally knowledgeable and excited about the STIs. If I have a question, I will definitely be reaching out to them. More
by Dave
Employees Worked With
November 15, 2020
I bought my first car here and Nealy was so patient with me throughout the entire process. She answered all the questions that I had and made me feel very comfortable. She made buying my first car much less me throughout the entire process. She answered all the questions that I had and made me feel very comfortable. She made buying my first car much less stressful than it could have been! More
by Jackie
Employees Worked With
November 14, 2020
Ramon made my car buying experience with Grand subaru easy. He was very helpful and made sure he got all my requests covered. Overall, satisfied with my experience with Grand Subaru. easy. He was very helpful and made sure he got all my requests covered. Overall, satisfied with my experience with Grand Subaru. More
by kaushik
Employees Worked With
November 13, 2020
My wife and I were in the market for a new SUV after our 10 year old Santa Fe was headed towards need for major repairs. We visited numerous dealerships and test drove a number of vehicles. We ended up real 10 year old Santa Fe was headed towards need for major repairs. We visited numerous dealerships and test drove a number of vehicles. We ended up really liking the 2020 Subaru Outback after a test drive with a dealer close to home. We were given the sell- “what would it take to get you in this vehicle today.” Even after explaining we would field numerous offers to get the deal that made most sense for us, we never got a number from in-person sales consultant. I reached out to numerous dealerships with similarly optioned Outbacks. Grand Subaru- and Nealy specifically- got back to us quickly and their first offer was their best offer. While we may have been able to haggle another dealership to an even better number, at some point your respect, your time, and quality customer service is worth something. Nealy was also upfront about all other applicable taxes/fees as well as other sales options we would be asked about at time of sale including protection and maintenance plans that we could accept or decline. The final sale and delivery of vehicle went very smoothly and as efficient as it can really be. Overall our sales experience was great and I highly recommend considering Grand, and Nealy, for your next Subaru purchase! More
by Michael & Jennifer
November 13, 2020
Joe was smart, friendly and knew absolutely everything about my new car. You are lucky to have him on your staff! I would be happy to work with him again about my new car. You are lucky to have him on your staff! I would be happy to work with him again More
by jmfaigen
Employees Worked With
Joe Lewicki
