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Grand Subaru
Bensenville, IL
3,931 Reviews
At Grand Subaru we provide the highest level of customer service, through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience, whether you are looking for a new vehicle, pre-owned vehicle, online specials, need parts or service, or would like information on Subaru products and services. Do not hesitate to call or email us.
Grand Subaru is centrally located in the Chicago area making it easy and convenient to get to, whether you are coming from Chicago, Elmhurst, Bensenville, Naperville, Lombard, Schaumburg, Countryside, or Arlington Heights. We are one mile off of I-290 in Bensenville/Elmhurst.
To make your purchasing decision easier Grand Subaru offers a large selection of New Subaru Models. Our New Car Inventory includes all the best selling models and trim packages. Whether you are looking for the Forester, Impreza, Outback, Legacy, Tribeca, WRX, or WRX STi, we have what you are looking for. Also, don?t forget to ask us about our great financing and leasing options. You can trust that Grand Subaru will professionally fit you into the automobile of your choice.
We pride ourselves in having one of Chicagoland's best selections of Pre-Owned Subarus whether it's a 5 year old Subaru Outback or a current model with low miles. We stock as many years and models possible, offering the widest selection of cars and trucks and ease of purchase. Our well-trained Certified Sales Staff is here to answer any and all questions you may have.
Grand Subaru's professionally managed Service and Parts Departments are open to accommodate you, whether for a quick oil change or for an extended service visit; and, as always, Grand Subaru offers competitive pricing for your automotive maintenance needs. Grand Subaru has Subaru Certified Technicians specifically trained to work on your Subaru. You will also receive a courtesy car wash. Knowing your car is in good hands is important.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,931 reviews
December 11, 2025
I went to this dealership to look at a Venza. The dealership appraised my used vehicle for approximately 12k less than what it typically sells for. They severely low balled my trade in. They the The dealership appraised my used vehicle for approximately 12k less than what it typically sells for. They severely low balled my trade in. They then came up with various excuses as to why they made a low offer on my vehicle. One of the arguments was that they may have problems with the vehicle after it sits on the lot, which did not make any sense as they inspected the vehicle prior to the appraisal. This claim was made by the sales manager Chris Czaja. Anyways, I had an overall horrible experience with the dealership and my sales person Bob Swanson. They lost my business and I will not be returning to this dealership. Nor will I recommend to friends and family. I would give them 0 stars if I could as they are essentially crooks when it came to my trade in offer, but want the highest price for vehicles on their lot. More
by ILYASMH26125
November 30, 2025
Fantastic and Great staff. The sales process was very smooth. Awesome Knowledge of their products and maintenance. A truly wonderful experience and follow up. The sales process was very smooth. Awesome Knowledge of their products and maintenance. A truly wonderful experience and follow up. More
by Pshells333
November 28, 2025
Working with Jeff was really enjoyable. He is very knowledgeable, personable and professional. He was recommended by a previous buyer and I'm so glad she shared his name with me! I've He is very knowledgeable, personable and professional. He was recommended by a previous buyer and I'm so glad she shared his name with me! I've been a Nissan driver for 35 years so this was a big change for me. He was understanding and patient in answering all of my questions. I would highly recommend him to future customers. More
by krisfred
Employees Worked With
November 23, 2025
From sales to finances every think was excellent,sales person was very knowledgeable and professional when giving me information as well as financial person. person was very knowledgeable and professional when giving me information as well as financial person. More
by Wladyslaw smreczak
November 10, 2025
Jeff was responsive during the car selection process and worked diligently to make sure we got the car we wanted. On the day we picked up the car, Jeff made sure the car was perfect and explained its featu worked diligently to make sure we got the car we wanted. On the day we picked up the car, Jeff made sure the car was perfect and explained its features in a patient and friendly manner. Very good attention to detail on getting the car ready to drive off the lot.. Would work with Jeff again without hesitation. More
by faheyhome
October 23, 2025
Jeff was excellent! Very professional, thorough and patient! He answered all our questions and was prepared to give us answers to questions that may come up later. Down Very professional, thorough and patient! He answered all our questions and was prepared to give us answers to questions that may come up later. Down to earth guy who had a smile that made me feel better as I hate going to dealerships. Very informative! More
by ama.stra1katt
October 09, 2025
Nealy and Kiril was excellent! I had a great experience buying my car from the dealership! Got the best quote in the chicago area and great service!! Kiril was friendly and knowl I had a great experience buying my car from the dealership! Got the best quote in the chicago area and great service!! Kiril was friendly and knowledgeable, helping me find the perfect vehicle within my budget. I drove off the lot the same day feeling confident and excited about my new purchase - highly recommend this dealership! More
by guru
October 05, 2025
Karla was excellent! Friendly and informative. I would highly recommend her to family and friends Friendly and informative. I would highly recommend her to family and friends More
by Joseph2478
October 03, 2025
Excellent service, very knowledgeable and caring. Jeff takes time to get things right from start to finish. Jeff takes time to get things right from start to finish. More
by kellyjs
September 23, 2025
Excellent buying experience, this was the 4th car we bought here as a family. Jeff & Andrew were a pleasure to deal with - From the initial inquiry to staying late to wrap up the purchase. bought here as a family. Jeff & Andrew were a pleasure to deal with - From the initial inquiry to staying late to wrap up the purchase. More
by Bswaj
