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Greenway Kia West

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.3
4,506 Reviews
At Greenway Kia West, we focus on making car buying and servicing simple, transparent, and stress-free. Our team takes a consultative approach so you can get real answers, explore the right options, and move at your pace. We offer a full Kia lineup plus a wide selection of quality pre-owned vehicles, along with on-site financing solutions to fit a variety of budgets and credit situations. After the sale, our service department is here to help you protect your investment with factory-trained technicians, genuine Kia parts, and a commitment to clear communication. Whether you are shopping for your next vehicle or stopping in for maintenance, our goal is the same: treat you with respect, earn your trust, and make it easy to do business with us.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 4,506 reviews

February 24, 2026

Jesse and the rest of the staff are always very attentive, responsive, and helpful at each visit (: More

by veneciachae830
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 25, 2026 -

Greenway Kia West responded

It is a pleasure to hear that Jesse and the rest of our staff at Greenway Kia West are consistently attentive, responsive, and helpful during your visits. We take great pride in providing excellent service to our guests in Orlando and Winter Garden. We will be sure to share your kind feedback with Jesse and the team. We look forward to seeing you again for your next visit. Anas Lazaar General Manager

February 24, 2026

They did an excellent job in spite of me being very frustrated with the situation. They were patient and got my car done faster than expected. I will do all my service and maintenance there! More

by Brorusso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fed
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Feb 25, 2026 -

Greenway Kia West responded

We appreciate your feedback and are glad to hear that our team at Greenway Kia West provided patient and excellent service. It is our goal to ensure every guest in Orlando and Winter Garden feels supported, even during frustrating situations. We are pleased we could get your vehicle back to you faster than expected, and we look forward to seeing you again for your next Kia service center visit. Mark Foster Service Manager

February 23, 2026

It was good Jesse was nice and helpful. Everything went well. Thanks Jesse was nice and helpful. Everything went well. Thank you for your assistance More

by Emmyleeysw
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Martins
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Feb 25, 2026 -

Greenway Kia West responded

It was a pleasure helping you at Greenway Kia West. We are thrilled to hear that Jesse was nice and helpful and that everything went well during your visit in Orlando. Our team in Winter Garden strives to provide excellent assistance to every guest, and we will be sure to share your kind words with Jesse. We look forward to seeing you again for your next visit. Anas Lazaar General Manager

February 23, 2026

Work was completed ahead of schedule, super nice, and overall took great care of me, and my vehicle. More

by dereckperez8
Recommend Dealer
Yes
Employees Worked With
Fedler
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Feb 25, 2026 -

Greenway Kia West responded

We appreciate your feedback regarding the service at Greenway Kia West. It is great to hear that the work on your vehicle in Orlando was completed ahead of schedule and that our team took such good care of you. We strive to provide super nice and efficient service to all our guests in Winter Garden. We look forward to seeing you again for your next Kia service center visit. Mark Foster Service Manager

February 23, 2026

Amazing. Amazing customer service. Very happy with the results. Great with communication. Amazing customer service. Very happy with the results. Great with co More

by aalsughair2
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Martins
Report | Print
Feb 25, 2026 -

Greenway Kia West responded

It was a pleasure helping you at Greenway Kia West. We are thrilled to hear that you received amazing customer service and are very happy with the results of your visit in Orlando. Providing fast service and great communication is a priority for our team in Winter Garden, and we appreciate your kind feedback. We look forward to seeing you again for your next visit. Anas Lazaar General Manager

February 23, 2026

The only bad thing is, they didn't hand out no snacks and the lady didn't make no fresh coffee More

by CMARTINNO
Recommend Dealer
Yes
Employees Worked With
Feler Petitfrere
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Feb 25, 2026 -

Greenway Kia West responded

We are sorry to hear that your experience did not meet your expectations regarding our amenities. We strive to provide a comfortable environment for all our guests, and we appreciate you bringing this to our attention. Please visit the dealership and ask for me directly so we can discuss your feedback and ensure your next visit is a better one. Mark Foster Service Manager

February 22, 2026

Excellent. Easy. Quick! Alex was amazing and the finance department was smooth and easy. No haggling. Best upfront price. More

by Rashidihaughton
Recommend Dealer
Yes
Employees Worked With
Alex
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Feb 25, 2026 -

Greenway Kia West responded

It was a pleasure helping you at Greenway Kia West. We are thrilled to hear that Alex was amazing and that the finance department made your experience in Orlando and Winter Garden smooth and easy. Providing an excellent, quick, and no-haggling process with the best upfront price is our goal for every guest in Central Florida. We will be sure to share your kind words with Alex and the team. We look forward to seeing you again for your next visit. Anas Lazaar General Manager

February 22, 2026

Excelente servicio hicieron un buen trabajo Jesse Martins es muy buen trabajador está pendiente todo el tiempo de los clientes More

by fernando0277
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 25, 2026 -

Greenway Kia West responded

It was a pleasure helping you at Greenway Kia West. We are thrilled to hear that Jesse Martins provided excelente servicio and did such a good job during your visit in Orlando. Our team in Winter Garden strives to be attentive and dedicated to our customers throughout the entire process, and we will be sure to share your kind words with Jesse. We look forward to seeing you again for your next visit. Anas Lazaar General Manager

February 22, 2026

Thorough and kind and friendly. Explained things and cost clearly I was offered water in the waiting room. To waiting room needs more snacks if you need to wait 2hrs for a repair More

by Rks11
Recommend Dealer
Yes
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Feb 25, 2026 -

Greenway Kia West responded

It was a pleasure helping you at Greenway Kia West. We are thrilled to hear that our team was thorough, kind, and friendly while providing a clear explanation of the service and cost in Orlando. We appreciate your feedback regarding the amenities in our Winter Garden waiting room, as we strive to keep our guests comfortable during their repairs. We will be sure to share your suggestions with our team. We look forward to seeing you again for your next Kia service center visit. Mark Foster Service Manager

February 22, 2026

Poor customer service and no organization. Appointment was set for 3:30 and upon arrival was told it would take 3 hours. More

by miguelrivasorl
Recommend Dealer
No
Employees Worked With
Fedler Petit Frere
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Feb 25, 2026 -

Greenway Kia West responded

I am sorry for the frustration caused by the wait time and the organization during your visit. We value your time and it is never our intention for an appointment to result in an unexpected delay. Please visit the dealership and ask for me directly so we can discuss this further and look into your experience. Mark Foster Service Manager

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