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Greenway Kia West

Orlando, FL

4.4
4,637 Reviews
At Greenway Kia West, we focus on making car buying and servicing simple, transparent, and stress-free. Our team takes a consultative approach so you can get real answers, explore the right options, and move at your pace. We offer a full Kia lineup plus a wide selection of quality pre-owned vehicles, along with on-site financing solutions to fit a variety of budgets and credit situations. After the sale, our service department is here to help you protect your investment with factory-trained technicians, genuine Kia parts, and a commitment to clear communication. Whether you are shopping for your next vehicle or stopping in for maintenance, our goal is the same: treat you with respect, earn your trust, and make it easy to do business with us.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 4,637 reviews

April 26, 2026

They apparently do not keep parts on premises due to, believe it or not, Covid. A second person told me it was due to fraud concerns. Both of which are ridiculous! I brought my Kia k5 in for power window More

by Ed274
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brett Sopocy
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2026 -

Greenway Kia West responded

We appreciate you taking the time to provide a rating for our facility. We would like to learn more about your experience to ensure we are meeting our high standards for service. Please visit the dealership or call our main line and ask for Anas Lazaar directly so we can resolve this for you. Anas Lazaar General Manager

April 24, 2026

Arrived at 8am to have two recall done and was out of there by 9:15! Record time ! More

by tmbenner08
Recommend Dealer
Yes
Employees Worked With
Brian Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Jones
Apr 28, 2026 -

Greenway Kia West responded

We are pleased to hear that your recall service was completed in record time at Greenway Kia West. Our team in Orlando is committed to providing efficient and professional service for all of our guests. We look forward to seeing you again in Winter Garden for your next scheduled maintenance visit. Joel Hernandez Service Manager

April 24, 2026

Waiting time was shorter than quoted. Waiting area was quiet and clean. Brian was extremely personable and accommodating. More

by Nleggett85
Recommend Dealer
Yes
Employees Worked With
Brian Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Jones
Apr 28, 2026 -

Greenway Kia West responded

We are pleased to hear that your waiting time was shorter than quoted and that you enjoyed our clean facility. I will be sure to share your kind words with Brian, as our team in Orlando takes great pride in providing personable and accommodating service for all of our guests. We look forward to seeing you again in Winter Garden for your next scheduled maintenance visit. Joel Hernandez Service Manager

April 24, 2026

Tony Hamdan was my salesman and he was fantastic! Great personality, great sense of humor, straight to the point with no xx. Exactly what I was looking for which is why I went to the dealership to lo More

by Shawn Hunt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph D. Rossi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Hamden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2026 -

Greenway Kia West responded

It was a pleasure assisting you with your purchase at Greenway Kia West. I will be sure to share your kind words with Tony Hamdan, as we take great pride in maintaining transparent pricing and an ease of purchase for our guests in Orlando. We appreciate your recommendation and look forward to seeing you back in Winter Garden for your first scheduled maintenance visit. Anas Lazaar General Manager

April 22, 2026

I recently purchased a car from them with a damaged side mirror. The salesperson assured me he would get a new part and replace it. I’ve been trying to contact him every week; first, he kept saying he was w More

by rkfilho
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ivan Carpio Pino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2026 -

Greenway Kia West responded

We take these concerns regarding the vehicle and the communication process very seriously. Please visit the dealership or call our main line and ask for Anas Lazaar directly so we can resolve this for you. Anas Lazaar General Manager

May 07, 2026 -

rkfilho responded

I called 2 days ago and spoke to Henrique, because Anas Lazaar was in a meeting. He was supposed to talk to Anas and the salesman Ivan and to call me back or send me a text SMS with a solution the same day. I will call them back tomorrow if they don't get in touch meanwhile. If you really care about the client, please let's solve this ASAP.

April 22, 2026

Misleading and sneaky. Will trade car features out without telling you when you test drive one but say you prefer different color. Always ask to see what signing as they te More

by Ajay
Recommend Dealer
No
Employees Worked With
Henrique Gonzalez Socorro
3.0
This rating includes all reviews, with more weight given to recent reviews.
Amine Jlaidi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2026 -

Greenway Kia West responded

We take these concerns regarding the transparency of our pricing and vehicle features very seriously. It is our goal to ensure every guest feels confident and fully informed throughout their purchase process. Please visit the dealership or call our main line and ask for Anas Lazaar directly so we can resolve this for you. Anas Lazaar General Manager

April 22, 2026

Horrible service! Traded in a vehicle in November 2025 & the vehicle was not paid off as of today. Been at the dealearship, promised to take care of it, but never did. More

by Joyce Franklin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Maher Mehjazi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2026 -

Greenway Kia West responded

We take these concerns regarding the delay in the payoff of the vehicle very seriously. It is our goal to ensure all financial transitions are handled with professionalism and efficiency. Please visit the dealership or call our main line and ask for Anas Lazaar directly so we can resolve this for you. Anas Lazaar General Manager

April 21, 2026

El día de ayer 21 de abril fui víctima de un maltrato verbal por parte del empleado Cristian More

by Joselinbriceno
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mac Cumbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maher Mehjazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2026 -

Greenway Kia West responded

We take these concerns regarding the interaction with our staff very seriously. It is our goal to ensure every guest is treated with the utmost respect at our facility. Please visit the dealership or call our main line and ask for Anas Lazaar directly so we can resolve this for you. Anas Lazaar General Manager

April 21, 2026

Easy check in and check out process. Friendly, engaged team that explained everything well. Shuttle service was helpful More

by rsorenson82
Recommend Dealer
Yes
Employees Worked With
Brian Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Jones
Apr 22, 2026 -

Greenway Kia West responded

We appreciate you highlighting the easy check-in and check-out process during your recent visit to Greenway Kia West. Our engaged team in Orlando always strives to explain every detail clearly to ensure a smooth experience for our guests. I will be sure to share your kind words with Joel Hernandez and the rest of the service department in Winter Garden. We look forward to seeing you again for your next scheduled maintenance. Joel Hernandez Service Manager

April 19, 2026

Thank you for getting me and my family back on the road! Good, fantastic, wonderful More

by dx257knmc4
Recommend Dealer
Yes
Employees Worked With
Saryia Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saryia Butler
Apr 20, 2026 -

Greenway Kia West responded

We are thrilled to hear that you and your family are back on the road in your new vehicle and that you had such a wonderful experience at Greenway Kia West. Providing a smooth purchase process and transparent pricing for our neighbors in Ocoee is a top priority for our team. I will be sure to share your kind words with our staff members who assisted you during your visit. We look forward to seeing you again when you are ready for your first scheduled maintenance visit. Anas Lazaar General Manager

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