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Greenway Kia West

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
4,668 Reviews
At Greenway Kia West, we focus on making car buying and servicing simple, transparent, and stress-free. Our team takes a consultative approach so you can get real answers, explore the right options, and move at your pace. We offer a full Kia lineup plus a wide selection of quality pre-owned vehicles, along with on-site financing solutions to fit a variety of budgets and credit situations. After the sale, our service department is here to help you protect your investment with factory-trained technicians, genuine Kia parts, and a commitment to clear communication. Whether you are shopping for your next vehicle or stopping in for maintenance, our goal is the same: treat you with respect, earn your trust, and make it easy to do business with us.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 4,668 reviews

May 18, 2026

This dealership tried to pull a bait and switch on us. I don’t trust them and neither should you. We saw an amazing deal advertised. I called to verify the deal and that this new car was on their lot. The More

by Dissatisfied
Recommend Dealer
No
Employees Worked With
Mike, manager used cars
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May 26, 2026 -

Greenway Kia West responded

We understand your frustration regarding the availability of the vehicle and the time you spent waiting at our facility. Providing a transparent and efficient process is important to us, and we regret that your experience did not meet expectations. Please visit the dealership or call our main line and ask for me directly so we can resolve this for you. Anas Lazaar General Manager

May 17, 2026

Galina was very knowledgeable! AND very helpful! She didnt pressure me too much! I personally don't like being pressured. More

by sherrydavis58
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Galina Lappo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2026 -

Greenway Kia West responded

We are thrilled to hear that Galina was very knowledgeable and helpful during your visit. Our team at Greenway Kia West always strives to ensure complete ease of purchase and a comfortable atmosphere by providing transparent pricing without any unwanted pressure for our guests in the Orlando and Winter Garden area. Thank you for your feedback, and we look forward to welcoming you back for your next scheduled maintenance or future purchase. Anas Lazaar General Manager

May 13, 2026

Estuve agusto con el vendedor pero el concesionario no cumplió su palabra de cambiar parabrisas del frente que tiene un damage y un damage en la puerta trasera del baúl nos hicieron perder un dia completo More

by jessed10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alex Patino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2026 -

Greenway Kia West responded

Entendemos su frustración con respecto al inconveniente con el parabrisas y el daño en la puerta del baúl, así como por el tiempo que pasó esperando en nuestro establecimiento. Brindar un servicio transparente y cumplir con lo acordado es muy importante para nosotros, por lo que lamentamos que su experiencia no haya sido satisfactoria. Por favor, visite el concesionario o llame a nuestra línea principal y pregunte por mí directamente para que podamos resolver esta situación. Anas Lazaar General Manager

May 12, 2026

They treated me well from the moment I went in recently, had some issues with the car and they took care of me and I went in and out in less than two hours More

by Jerseycreep16
Recommend Dealer
Yes
Employees Worked With
AJ was my sales person he he did an exceptional job and treated me well did an exceptional job went beyond and above
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May 26, 2026 -

Greenway Kia West responded

We are proud to hear that you were treated so well from the moment you arrived at our facility. Our team always strives to provide efficient care and clear communication, and we are glad we could address the issues with your vehicle and get you in and out in less than two hours. Providing a smooth, stress-free experience is our top priority at Greenway Kia West, and we appreciate you trusting us with your car care here in the Orlando and Winter Garden area. Thank you for your feedback, and we look forward to welcoming you back for your next scheduled maintenance. Joel Hernandez Service Manager

May 10, 2026

Always taken care of with friendly and professional attention from Brian, Bret, Tony, and the whole staff. More

by phil.zizza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Sopocy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2026 -

Greenway Kia West responded

We are incredibly proud to hear that you are always taken care of with friendly and professional attention by Brian, Brett, Tony, and our entire staff. Providing exceptional care and clear communication is what we strive for every day at Greenway Kia West, and I will be sure to share your kind words with the team. Thank you for your continued trust in us for your vehicle care here in the Orlando and Winter Garden area, and we look forward to welcoming you back for your next scheduled maintenance. Joel Hernandez Service Manager

May 10, 2026

Malcolm was absolutely lovely 10/10 him! other than that it has been a difficult process & somewhat a headache More

by jordynschock2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Christian Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Mahogany
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2026 -

Greenway Kia West responded

We are thrilled to hear that Malcolm was absolutely lovely and provided you with a 10/10 experience during your visit. I will be sure to pass along your kind words to him, as he always strives to take great care of our guests. However, we understand your frustration regarding the rest of the process and regret that it turned out to be a difficult and stressful experience for you. Providing a smooth, transparent, and hassle-free process is very important to us, and it is clear we fell short of your expectations at our facility. Please visit the dealership or call our main line and ask for me directly so we can address your concerns and resolve this for you. Anas Lazaar General Manager

May 10, 2026

First at got there on time had me wait 15 mins while they just chilling and the person I had wasn't bad but he looked like he wasn't in to his job. Honestly, I really don't like bring my car in for service a More

by Naysimilus23.ns
Recommend Dealer
No
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May 26, 2026 -

Greenway Kia West responded

We understand your frustration regarding the initial wait time upon your arrival and your feelings about the overall customer service experience at our facility. Providing attentive, enthusiastic care and minimizing delays is very important to us, and we regret that the team's presentation fell short of your expectations during your visit. We are glad to hear, however, that Jesse continues to provide you with the exceptional service and dedication you deserve, and we are incredibly grateful that he remains a trusted reason for you to bring your vehicle to us. I will be sure to share your appreciation with Jesse, but I would also like to personally address your broader concerns about our guest experience. Please visit the dealership or call our main line and ask for me directly so we can ensure your future visits are seamless. Joel Hernandez Service Manager

May 10, 2026

De verdad muy agradecida con la ayuda tan espectacular que nos dio y muy profesional mil gracias por todo lo que hicieron … Dios los bendiga 🙏🏼🙏🏼💪🏼💪🏼 More

by wilnelia83
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Muhammed Yazici
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lou Bester
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May 26, 2026 -

Greenway Kia West responded

Nos alegra muchísimo leer sus palabras y saber que recibió una ayuda tan espectacular y profesional por parte de nuestro equipo. En Greenway Kia West, nuestro principal objetivo es brindar un servicio de excelencia, total transparencia y una completa facilidad en cada proceso para todos nuestros clientes de Orlando y Winter Garden. Le agradecemos profundamente su confianza y sus bendiciones; es un verdadero honor haberle podido ayudar. Esperamos tener el gran placer de darle la bienvenida nuevamente en su próximo mantenimiento programado o futura compra. ¡Que Dios le bendiga igualmente! Anas Lazaar General Manager

May 09, 2026

Thanks to Tony and Mark the whole team always looking out for me and everyone is very nice and takes good care of my car Thsnks Kia More

by Ayonna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Sopocy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2026 -

Greenway Kia West responded

We are incredibly proud to hear that Tony, Mark, and our entire team always look out for you and provide such nice, attentive care for your vehicle. Delivering a premium experience and maintaining clear communication with our guests is exactly what we strive for every single day at Greenway Kia West. I will be sure to share your wonderful feedback with Tony, Mark, and the rest of the staff, as they take great pride in serving our community throughout the Orlando and Winter Garden area. Thank you for your continued trust and support, and we look forward to welcoming you back for your next scheduled maintenance! Joel Hernandez Service Manager

May 09, 2026

I had an amazing experience working with Mario Pinilla when trading in my Kia Sorento for a Telluride! Mario was incredibly helpful, honest, and friendly throughout the entire process. He made everything More

by Ambar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mac Cumbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Pinilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohamed Sarrar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2026 -

Greenway Kia West responded

We are thrilled to hear that you had such an amazing experience working with Mario Pinilla while trading in your Kia Sorento for a brand-new Telluride! Providing a smooth, stress-free process paired with complete honesty and transparency is exactly what we strive for every day at Greenway Kia West. I will be sure to share your wonderful recommendation with Mario, as he takes great pride in genuinely caring for his customers and ensuring absolute ease of purchase for our guests throughout the Orlando and Winter Garden area. Thank you for choosing us, congratulations on your exciting new Telluride, and we look forward to welcoming you back for your next scheduled maintenance! Anas Lazaar General Manager

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