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Greenway Kia West

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.2
3,492 Reviews
Welcome to Greenway Kia West – Where Value Meets Trust. At Greenway Kia West, we’re proud to serve the Orlando community and beyond with an unmatched car-buying experience. Whether you're looking for a brand-new Kia or a high-quality pre-owned vehicle, our goal is to make the process easy, transparent, and tailored to your needs. As part of the trusted Greenway Automotive Group, we bring you the strength of a national network with the personalized attention of a hometown dealership. Our team is passionate about helping you find the perfect car at the right price—and keeping it running like new with expert service and genuine Kia parts. We’re more than just a car dealership—we’re your partners in every step of your automotive journey. From financing solutions designed to fit your budget to a commitment to exceptional customer care, we’re here to exceed your expectations. Stop by today and experience the Greenway difference. Greenway Kia West—Driven to Serve You.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 3,492 reviews

April 25, 2025

Went to Orlando Kia West for the first time because my regular dealership wasn't able to do the oil ring recall work. They are very efficient kept me informed and got my car back to me as quickly as they More

by paulkeller14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian in Service
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Apr 28, 2025 -

Greenway Kia West responded

Thank you for sharing your experience with us at Greenway Kia West! We're delighted to hear that Brian and the team provided efficient service during your visit. We appreciate your kind words and look forward to assisting you again in the future!

April 25, 2025

Thanks for fixing my issues under warranty. I didn't like how you tried to upsell me on a brake fluid flush that did not align with the maintenance schedule in the Owner's manual. Brake fluid f More

by wsiirola
Recommend Dealer
Yes
Employees Worked With
Damon
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Apr 28, 2025 -

Greenway Kia West responded

Thank you for your feedback! We're glad we could address your warranty issues at Greenway Kia West. We appreciate the insight regarding the brake fluid flush and will review our recommendations to ensure they align with manufacturer guidelines. Your input helps us improve, so thank you for sharing!

April 25, 2025

Helpful and thorough An overall good experience overall with quality customer service and attention to detail. More

by jsobkow
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
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Apr 28, 2025 -

Greenway Kia West responded

Thank you for sharing your positive experience with us at Greenway Kia West! We're delighted to hear that our team provided helpful and thorough service. We appreciate your support and look forward to serving you again in the future!

April 25, 2025

Helpful and thorough An overall good experience overall with quality customer service and attention to detail. More

by jsobkow
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
Report | Print
Apr 28, 2025 -

Greenway Kia West responded

Thank you for sharing your positive experience with us at Greenway Kia West! We're delighted to hear that our team provided helpful and thorough service. We appreciate your support and look forward to serving you again in the future!

April 25, 2025

They were pleasant and very accommodating. Asked what I was looking for and price range. The salesman was very pleasant and we did not feel pressured. His name was Tony. Everyone was very helpf More

by joealdrich
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego Barroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Hamden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

Greenway Kia West responded

We're delighted to hear that Tony and the team at Greenway Kia West made your first KIA purchase a pleasant experience. We appreciate your feedback and look forward to welcoming you back in the future!

April 24, 2025

They was very friendly and prompt and very helpful I really appreciate that my advisor was Awesome More

by linda0763
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan I think service department
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Apr 24, 2025 -

Greenway Kia West responded

Thank you for your confidence in Greenway Kia West, and for your business. We are grateful to have you as a customer!

April 24, 2025

Grateful for the wonderful service that they provided. They answered all my questions and kept me informed. More

by roman_claribel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Matias
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Apr 24, 2025 -

Greenway Kia West responded

We're delighted to hear that you had a positive experience with our team at Greenway Kia West! Keeping our customers informed and answering all questions is what we strive for. Thanks for the kind words!

April 24, 2025

Terrible service. No communication. Went to pick car up and no work was done to it. Don't recommend. More

by auria556
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department Brett
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Apr 24, 2025 -

Greenway Kia West responded

Auria, this is certainly not the feedback we expect to hear, and I am sorry for any mix-up that may have occurred. I would like the chance to look into this further and see how I can help make it right. Please reach out to me directly when you have a chance. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

April 24, 2025

Drop off and pick up was fast and easy. Staff were friendly. Price is reasonable. More

by hollyt808
Recommend Dealer
Yes
Employees Worked With
Brett & Damon
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Apr 24, 2025 -

Greenway Kia West responded

We are so happy that our Greenway Kia West team earned your 5 stars. Thanks, Holly!

April 24, 2025

I had an oil change and Keiara assisted me. She was very helpful and stayed on communication with me with the status of my service More

by Laylahseda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keiara
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Apr 24, 2025 -

Greenway Kia West responded

We're delighted to hear that Keiara provided helpful service and kept you informed during your visit at Greenway Kia West. Thank you for sharing this positive feedback!

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