Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Greenway Kia West

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.3
4,328 Reviews
At Greenway Kia West, we focus on making car buying and servicing simple, transparent, and stress-free. Our team takes a consultative approach so you can get real answers, explore the right options, and move at your pace. We offer a full Kia lineup plus a wide selection of quality pre-owned vehicles, along with on-site financing solutions to fit a variety of budgets and credit situations. After the sale, our service department is here to help you protect your investment with factory-trained technicians, genuine Kia parts, and a commitment to clear communication. Whether you are shopping for your next vehicle or stopping in for maintenance, our goal is the same: treat you with respect, earn your trust, and make it easy to do business with us.
Contact Dealership
View Awards

3407 West Colonial Dr

Orlando, FL

32808

Directions

By Type

Showing 4,328 reviews

December 19, 2025

Kia should have covered my horn as a ongoing issue. Instead of me having to use my extended warranty. Not sure if the dealership even tried to get kia to pay for it. 3 times my horn failed More

by Jeremythurston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keiara Lluberes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lana Gault
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Bester
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2025 -

Greenway Kia West responded

Hi Jeremythurston — I’m sorry you’ve had to deal with this repeatedly. A horn failing multiple times is a serious safety concern, and I understand why you’re frustrated about having to use your extended warranty. We’d like to review your repair history and confirm what was submitted and/or discussed regarding manufacturer coverage. Please email me directly at markfoster@greenwayauto.com with your VIN, the dates of the prior horn failures, and the best phone number to reach you. I’ll look into the documentation and follow up with you. — Mark Foster, Service Manager markfoster@greenwayauto.com

December 19, 2025

Alex what great! Very diligent and courteous Would highly recommend Greenway Kia West Great customer service More

by Cberry1420
Recommend Dealer
Yes
Employees Worked With
Mac Cumbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mac Cumbur
Report | Print
Dec 27, 2025 -

Greenway Kia West responded

Thank you for the 5-star review, Cberry1420! We truly appreciate you choosing Greenway Kia West in Orlando. We’re so glad to hear Alex was great—very diligent and courteous. Thank you as well for the recommendation and for recognizing our great customer service. We’ll be sure to share your kind words with Alex and the team! Thanks again, and we look forward to helping you anytime you need us!

December 19, 2025

Brian was so terribly nice as well as being knowledgeable and honest. Thank you for everything. Give him a raise, he deserves it! Until next time- Happy Holidays More

by MANIACIX40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Sopocy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Taurus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2025 -

Greenway Kia West responded

Thank you for the 5-star review, MANIACIX40! We truly appreciate you choosing Greenway Kia West in Orlando for your service visit. We’re so glad to hear Brian was incredibly nice, knowledgeable, and honest—those are exactly the qualities we want our customers to feel every time they’re here. We’ll be sure to share your kind words with Brian and our leadership team. Thank you again for trusting us, and Happy Holidays—we look forward to seeing you next time! — Mark Foster, Service Manager markfoster@greenwayauto.com

December 19, 2025

Customer service is great here. Keiara helped me with my service quickly and was very attentive. More

by Felipe Venecia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keiara Lluberes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2025 -

Greenway Kia West responded

Thank you for the 5-star review, Felipe Venecia! We truly appreciate you choosing Greenway Kia West in Orlando for your service visit. We’re glad to hear our customer service was great and that Keiara helped you quickly while being attentive throughout your visit. We’ll be sure to share your kind words with her and the team. Thanks again for your trust—we look forward to seeing you next time! — Mark Foster, Service Manager markfoster@greenwayauto.com

December 19, 2025

My service was completed quickly and the staff were always available to communicate With me More

by adls
Recommend Dealer
Yes
Employees Worked With
Jamie R.
Report | Print
Dec 27, 2025 -

Greenway Kia West responded

Thank you for the 5-star review, adls! We truly appreciate you choosing Greenway Kia West in Orlando for your service visit. We’re glad to hear your service was completed quickly and that our team was always available to communicate with you throughout the process. That speed and transparency is exactly what we aim for. Thanks again for your trust—we look forward to helping you next time! — Mark Foster, Service Manager markfoster@greenwayauto.com

December 19, 2025

Everything went smooth, the only thing it was a long day at the waiting area. Got there at 2 and left at 6:30. But everyone was very nice and kept updating me. More

by Vanessa Figueras
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Martins
Report | Print
Dec 27, 2025 -

Greenway Kia West responded

Hi Vanessa Figueras — thank you for your feedback, and I’m sorry your visit took so long. Waiting from 2:00 to 6:30 is a long day, and we know your time is valuable. We’re glad our team was nice and kept you updated throughout the process, but we still want to do better with timing and efficiency. If you’re willing, please email me the date of your visit and what you came in for so I can review what caused the delay and help improve the experience going forward. — Mark Foster, Service Manager markfoster@greenwayauto.com

December 19, 2025

Keiarra is the best. Quick and friendly. Knows what she is doing. She is great. More

by Sethc10
Recommend Dealer
Yes
Employees Worked With
Keiara Lluberes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keiara Lluberes
Report | Print
Dec 27, 2025 -

Greenway Kia West responded

Thank you for the 5-star review, Sethc10! We truly appreciate you choosing Greenway Kia West in Orlando for your service visit. We’re so glad to hear Keiarra is the best—quick, friendly, and truly knows what she’s doing. We’ll be sure to share your kind words with her and the team. Thanks again for your trust, and we look forward to seeing you next time! — Mark Foster, Service Manager markfoster@greenwayauto.com

December 19, 2025

Quick and easy, I was able to hand my keys in without an appointment and right on time they were done. Everything was explained to me in a way that made sense and I feel good about going back. More

by charles1003
Recommend Dealer
Yes
Employees Worked With
Brett Sopocy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Sopocy
Report | Print
Dec 27, 2025 -

Greenway Kia West responded

Thank you for the 5-star review, charles1003! We truly appreciate you choosing Greenway Kia West in Orlando for your service visit. We’re glad your experience was quick and easy, and that you were able to drop off your keys without an appointment and have everything finished right on time. It’s also great to hear our team explained everything in a way that made sense and that you feel good about coming back—that means a lot. Thanks again for your trust—we look forward to seeing you next time! — Mark Foster, Service Manager markfoster@greenwayauto.com

December 18, 2025

Very nice , and honest Dealership was very nice and honest and I didn't feel rushed . Quick efficient More

by Kylysejoseph
Recommend Dealer
Yes
Employees Worked With
Brian Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Jones
Report | Print
Dec 27, 2025 -

Greenway Kia West responded

Thank you for the 5-star review, Kylysejoseph! We truly appreciate you choosing Greenway Kia West in Orlando. We’re glad to hear you found our dealership nice and honest, and that you didn’t feel rushed. A quick and efficient experience with transparent service is exactly what we aim for every visit. Thanks again for your trust—we look forward to seeing you next time! — Mark Foster, Service Manager markfoster@greenwayauto.com

December 18, 2025

All good. Jesse was very helpful and professional. Thank you. I bring my vehicle here for service because I always have a good service experience. More

by RA8106592
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Martins
Report | Print
Dec 27, 2025 -

Greenway Kia West responded

Thank you for the 5-star review, RA8106592! We truly appreciate you choosing Greenway Kia West in Orlando for your service visit. We’re glad everything was all good and that Jesse was very helpful and professional. It means a lot that you continue to bring your vehicle here because you can count on a consistently good service experience. We’ll be sure to share your kind words with Jesse and the team. Thanks again for your trust—we look forward to seeing you next time! — Mark Foster, Service Manager markfoster@greenwayauto.com

1
...
14
15
16
...
433