Greenway Kia West

Jesse, it’s a very good advisor. He kept me in touch all the time everybody at Greenway Kia West are very well trained excellent workers and people skills. He kept me in touch all the time everybody at Greenway Kia West are very well trained excellent workers and people skills. More

How can I give you a good rating when the job iput my car in for was never completed. Parts not found yet or installed . Recall not complete even though in for was never completed. Parts not found yet or installed . Recall not complete even though More

It's a store with excellent service, very good, they met all my expectations, I recommend doing business with them 100% guaranteed all my expectations, I recommend doing business with them 100% guaranteed More

I had to go to the manager about a recall on the multi function switch on my 2017 Kia Sorento because they was going to have me come back another day after they ordered the part.I complaint that they shou function switch on my 2017 Kia Sorento because they was going to have me come back another day after they ordered the part.I complaint that they should have this part in if they recalled my car..The manager made a couple of calls and completed job as I waited 15 more minutes..Nice job... More

I went in to check out a K5 and was greeted at the door by Tony Hamdan. I explained that I have owned 3 Kia Optimas and wanted to upgrade to the K5 GT. They had a good selection to choose from in various c by Tony Hamdan. I explained that I have owned 3 Kia Optimas and wanted to upgrade to the K5 GT. They had a good selection to choose from in various colors and interior styles. Tony answered all my questions, without pressuring me to make a decision. That part was easy. The quality and styles sell the product. I would definitely recommend Greenway Kia West. Ask for Tony! More

The service was really nice. The guy that I worked with were at he was stopping.Let's see where he was very helpful.Very patient and it was overall experience I was impressed The guy that I worked with were at he was stopping.Let's see where he was very helpful.Very patient and it was overall experience I was impressed More

The only issue I had was the Sorento had 830 miles on it and the center console had a manufacturing defect which I feel might be a problem when fixing and the center console had a manufacturing defect which I feel might be a problem when fixing More

The experience at your dealership was a horrible one. The only time I felt like a human was when an attempt was made to sell a vehicle. Afterwards I felt abandoned to navigate the shark infested waters The only time I felt like a human was when an attempt was made to sell a vehicle. Afterwards I felt abandoned to navigate the shark infested waters of your dealership. One issue encountered was attempting to get a second key for the used car I purchased. The manager in charge told me we do not provide spare keys for used cars. Mind you, the spare key is only $60.00 in the scope of the $31,000 plus that I will be paying for this used car. To add insult to injury, the tech in the parts department order me a blank key. Why would I want a blank key is beyond my comprehension. He proceeded to call me to ask me for more money towards the spare key. All you needed to do is take 10 minutes out of your busy day to ask " Mam is there anything else we can assist you with today? Provide me with accurate information regarding purchasing a spare key including the process in doing so. If I could do this all over I would have selected a more attentive dealership. You have lost a possible life long customer with the lack of empathy and basic customer service displayed by the staff at your dealership. But that probably doesn't even matter to your organization in the grand scheme of it all. More

Amabilidad del personal, mejoraron en los tiempos de servicio, ahora es más rápido, no realice una cita previa, sin embargo me atendieron, buen trabajo servicio, ahora es más rápido, no realice una cita previa, sin embargo me atendieron, buen trabajo More

Brett was friendly, he made sure that I was well taken care of, and also displayed a well of knowledge. Great conversations, and great staff! care of, and also displayed a well of knowledge. Great conversations, and great staff! More