Back

Greenway Kia West - Service Center

Orlando, FL

4.2
1,772 Reviews

1,775 Reviews of Greenway Kia West - Service Center

Sort by
May 25, 2025

Great communication but way too expensive You need more affordable oroces prices Great shuttle service More

by dianacgutierrez77
Recommend Dealer
Yes
Employees Worked With
Tony
May 27, 2025 -

Greenway Kia West responded

Thank you, Diana, for your feedback! We're glad to hear you had a positive experience with our communication and shuttle service—that means a lot to us. We also appreciate your honesty about pricing. We’re constantly evaluating our services to ensure they deliver value and remain competitive, and your input helps us do just that. We hope to better meet your expectations on your next visit. — Greenway Kia West Service Team 🚗💬

May 25, 2025

It has always been a pleasure with your service advisors. Thank you for honesty and trying to work with the customer. More

by kdw66728
Recommend Dealer
Yes
Employees Worked With
Keiara Lluberes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keiara Lluberes
May 27, 2025 -

Greenway Kia West responded

Thank you so much for your continued trust and kind words! We're grateful to hear that our service advisors consistently provide you with a great experience. Honesty and customer care are at the heart of what we do, and it means a lot to know it’s appreciated. We look forward to serving you again soon! — Greenway Kia West Service Team 🛠️🤝

May 25, 2025

Is too far from my house. It takes me too long to get there.ok More

by judymedina123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damon Tavarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keiara Lluberes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Bester
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Taurus
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Greenway Kia West responded

Thank you for your feedback, Judy. We understand that distance can be a challenge, and we truly appreciate you making the trip to visit us. If there’s ever anything we can do to make your experience more convenient—whether it’s service scheduling, shuttle support, or anything else—please don’t hesitate to let us know. We’re here to help! — Greenway Kia West Team 🚗💬

May 24, 2025

The problem was fixed in a timely manner. When car dropped off I was given a phone number to check on my car . I could call or text when I called it stated that the number was in use I tex More

by RONTERRYR1944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Sopocy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Damon Tavarez
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Greenway Kia West responded

Thank you for your feedback, Ron. While we're glad to hear your vehicle issue was resolved in a timely manner, we sincerely apologize for the lack of communication during the process. That’s not the level of service we aim to provide. We’re currently working on improving our communication systems and response times to make sure every customer receives timely updates and support. Your experience helps us identify where we need to improve, and we appreciate you bringing it to our attention. We hope to provide you with a much smoother experience on your next visit. — Greenway Kia West Service Team 🛠️📞

May 23, 2025

I was taken care of in a very timely manor. The staff was polite and very professional. I was given a follow up call at the time I was promised and my car was ready when promised. More

by Mikesob112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keiara Lluberes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Greenway Kia West responded

Thank you so much, Mike! We’re thrilled to hear that everything went smoothly and on time during your visit. It’s great to know our team delivered on their promises and provided a professional, courteous experience. We truly appreciate your business and look forward to serving you again! — Greenway Kia West Service Team 🚗👍

May 23, 2025

When I puled in to the service department I was acknowledged and taken care of. Everyone is very kind and courteous. More

by pemayers16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Greenway Kia West responded

Thank you so much for your kind words! We’re glad to hear you felt acknowledged and well taken care of from the moment you arrived. Our team works hard to provide a courteous and welcoming experience, and it’s great to know we delivered. We appreciate your visit and look forward to seeing you again! — Greenway Kia West Service Team 🚗😊

May 23, 2025

My experience is that Keiara was very helpful. She was very knowledgeable and had a sense of urgency when it came to advice. More

by randy.perez0811
Recommend Dealer
Yes
Employees Worked With
Keiara Lluberes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keiara Lluberes
May 23, 2025 -

Greenway Kia West responded

We are honored to receive your support. Thank you! - Greenway Kia West Team

May 23, 2025

Brian was attentive, he kept me updated on everything regarding my car. Overall would go again. More

by alexandrajuarez4902
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Greenway Kia West responded

Thank you, Alexandra! We’re so glad to hear Brian took great care of you and kept you informed every step of the way. We’ll be sure to pass along your kind words to him. We truly appreciate your trust and look forward to seeing you again next time! — Greenway Kia West Service Team 🚗👏

May 23, 2025

The best dealer in central florida. Grabriel the best. Services number one y fast service More

by luis2525s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Sopocy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Taurus
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Greenway Kia West responded

Thank you, Luis! We’re honored to be called the best dealer in Central Florida—and we agree, Gabriel is truly one of the best! We're thrilled you had a fast and top-notch service experience. We appreciate your support and look forward to seeing you again soon! — Greenway Kia West Team 🚗🌟

May 22, 2025

The staff is very proficient and competent and every time I visit that Kia dealership they take good care of their customers. More

by rogelsn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Greenway Kia West responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Greenway Kia West consistently provides proficient and competent service. We look forward to taking care of you on future visits!