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Greenway Kia West - Service Center

Orlando, FL

4.2
1,703 Reviews

1,703 Reviews of Greenway Kia West - Service Center

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May 07, 2025

As always, super excellent service and professional Tony and the staff are always attentive, respectful and professional More

by concepciongonzalez001
Recommend Dealer
Yes
Employees Worked With
Tony
May 09, 2025 -

Greenway Kia West responded

We're delighted to hear that Tony and the team at Greenway Kia West provided you with excellent service. Thank you for your kind words, and we look forward to serving you again in the future!

May 06, 2025

Professional, funny, courteous, communicative, and decent timing The courtesy shuttle was ready to go and I arrived at my place of work safely. The driver had a nice casual conversation and he was very profe More

by shamella.knight
Recommend Dealer
Yes
Employees Worked With
Tony
May 06, 2025 -

Greenway Kia West responded

Shamella, we're delighted to hear about your positive experience with our courtesy shuttle at Greenway Kia West! It's great that the ride was both enjoyable and professional. Thanks for sharing your feedback!

May 06, 2025

Great customer service, great suggestions! I would suggest Kia Greenway West to anyone and I will continue to return for service! Thank you! More

by dmauk88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keiara Lluberes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Greenway Kia West responded

Thank you for the glowing review! We're delighted to hear that you're happy with our service at Greenway Kia West. We look forward to seeing you again soon!

May 06, 2025

Easy and chill No problems just a simple experience got me in and out Bruh More

by davidtalley07
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Martins
May 06, 2025 -

Greenway Kia West responded

Thanks for sharing your super chill experience with Greenway Kia West, David! See you down the road.

May 06, 2025

I have continually tried reaching someone regarding my reimbursement for uber while waiting for ky two week service on ky far. I have been told even with my vin number that I do not exist. Can someone ple More

by cblondy1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Nguyen
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025 -

Greenway Kia West responded

I'm sorry to hear about the difficulties you're facing. This is not the level of service we strive for, and we apologize for any frustration caused. Please reach out to me directly with your name and contact information so we can assist you with your reimbursement issue as soon as possible. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

May 06, 2025

When I went I thought I actually had an appointment. Instead it was for them only to determine if I needed an appointment. They didn't look at my car for 2.5-3 hours I was there 4 hours for them to find More

by kellycordovano
Recommend Dealer
No
Employees Worked With
Tony
May 07, 2025 -

Greenway Kia West responded

Kelly, I apologize for the long wait and any confusion regarding your appointment. We strive to provide efficient service, so it's disappointing to hear about this experience. Please feel free to reach out if you have further questions or concerns. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

May 06, 2025

Tony was great and took care of what I needed. Communication was great, car was ready in time. Thanks Tony! More

by fryingpan0613
Recommend Dealer
Yes
Employees Worked With
Tony
May 07, 2025 -

Greenway Kia West responded

We're delighted to hear that Tony provided excellent service and had everything ready for you at Greenway Kia West. Thank you for sharing your experience with us!

May 06, 2025

Keiara was friendly and did everything she promised no issues- service was done on time and shuttle service was provided More

by islandfever.52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anas Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keiara Lluberes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Greenway Kia West responded

Thank you for sharing your positive feedback! It's great that Keiara delivered on her promises and made your experience at Greenway Kia West seamless. We're glad the shuttle service added convenience, too. Safe travels until we see you next time!

May 05, 2025

original estimate was $1200, when trying to pick up car I'm told the price is now $1500+. terrible customer service and BAIT AND SWITCH pricing More

by JOE.MCGILL
Recommend Dealer
No
Employees Worked With
Brett Sopocy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett
May 06, 2025 -

Greenway Kia West responded

Joe, I'm sorry to hear about the unexpected price change and your experience with our customer service. We strive for transparency in our pricing, so this feedback is concerning. Please reach out to us directly so we can address this issue further. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

May 05, 2025

My car is having issues and it’s new yet no one can find what the issue is so disappointing More

by karynlynv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keiara Lluberes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Greenway Kia West responded

I'm sorry to see that you were not satisfied with your experience. If you'd like to share anything further about your visit, feel free to reach out to me directly so that I can address your concerns. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com