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Greenway Kia West - Service Center

Orlando, FL

4.2
2,012 Reviews
Call Service Center (844) 706-0067

2,012 Reviews of Greenway Kia West - Service Center

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August 21, 2025

The service was excellent, fast, professional, and of good quality. The staff was very friendly and attentive. More

by Juan David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Sopocy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lana Gault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Bester
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Taurus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2025 -

Greenway Kia West responded

Juan David, thank you for your kind words. We’re glad our Kia service team provided excellent, fast, and professional care, and that our staff made your visit friendly and attentive. We appreciate you choosing Greenway Kia West in Orlando for your vehicle’s service needs. — Mark Foster, Service Manager 📧 markfoster@greenwayauto.com

August 20, 2025

Thanks They are great job work, great safety too God bless kia teams work. ?? More

by SONYAMARIACACHO
Recommend Dealer
Yes
Employees Worked With
Tony
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Aug 25, 2025 -

Greenway Kia West responded

Sonyamaria, thank you for your kind words and blessings. We’re glad our Kia service team delivered great work and made you feel safe and confident with your vehicle. We appreciate you choosing Greenway Kia West in Orlando and look forward to serving you again. — Mark Foster, Service Manager 📧 markfoster@greenwayauto.com

August 20, 2025

I go to Kia west for all my vehicle needs and the service is great!!! More

by Valentina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keiara Lluberes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2025 -

Greenway Kia West responded

Valentina, thank you for trusting us with all your Kia service needs. We’re thrilled to know you count on Greenway Kia West in Orlando for reliable care and great service every visit. We appreciate your loyalty and look forward to seeing you again. — Mark Foster, Service Manager 📧 markfoster@greenwayauto.com

August 20, 2025

My Kia had a problem, they fixed it! Brian communicated via text and call and was available at the moment or soon after. More

by Santiago.perez2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 25, 2025 -

Greenway Kia West responded

Santiago, thank you for sharing your experience. We’re glad Brian kept you updated with calls and texts and that our Kia service team was able to resolve the issue quickly. We appreciate you choosing Greenway Kia West in Orlando for your service needs. — Mark Foster, Service Manager 📧 markfoster@greenwayauto.com

August 19, 2025

Everyone was super king and professional! I always fill helped taking my car for maintenance! Great team! More

by moni-k-mc
Recommend Dealer
Yes
Employees Worked With
Brian Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Jones
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Aug 25, 2025 -

Greenway Kia West responded

Moni, thank you for your kind words. We’re glad our Kia service team made you feel supported and well cared for during your maintenance visit. We appreciate your trust in Greenway Kia West in Orlando and look forward to keeping your vehicle running smoothly. — Mark Foster, Service Manager 📧 markfoster@greenwayauto.com

August 19, 2025

I am not at all satisfied with the service I received. The car had a battery problem and the mechanic reported it due to excessive use or with the car turned off. This diagnosis is completely unreasonable More

by adilson.abreu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesse Martins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Keiara Lluberes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Foster
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 25, 2025 -

Greenway Kia West responded

Adilson, I’m sorry to hear about your recent experience and the concerns with your battery diagnosis. That’s not the impression we want you to have. Please reach out to me directly at markfoster@greenwayauto.com so I can review this with our team and work toward a resolution. — Mark Foster, Service Manager

August 19, 2025

Very happy with my service. Tony was a big help, and made sure everything went smoothly. Will be returning to your dealership for future service. More

by ccalcano1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 25, 2025 -

Greenway Kia West responded

Ccalcano, thank you for sharing your experience. We’re glad Tony made sure everything went smoothly and that you’re happy with your Kia service. We appreciate your trust in Greenway Kia West in Orlando and look forward to seeing you for future visits. — Mark Foster, Service Manager 📧 markfoster@greenwayauto.com

August 19, 2025

I was treated disrespectfully and continually ignored, then charged 3% for paying with a credit card without ever being told before. More

by briannaerwebb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesse Martins
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2025 -

Greenway Kia West responded

Brianna, I’m very sorry to hear that you felt disrespected and were not informed about the credit card fee. Even with posted signs, we should have communicated this clearly before completing your transaction, and I apologize that we did not. Please reach out to me directly at markfoster@greenwayauto.com so I can address your concerns personally. — Mark Foster, Service Manager

August 17, 2025

Everyone at greenway Kia is always nice and caring. They always make sure you’re taken care of when you bring your vehicle in for service. More

by DIGIANNANTONIJ89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 25, 2025 -

Greenway Kia West responded

Digiannantonij, thank you for your kind words. We’re glad our Kia service team always provides caring support and makes sure you’re taken care of during each visit. We appreciate you choosing Greenway Kia West in Orlando for your vehicle’s service needs. — Mark Foster, Service Manager 📧 markfoster@greenwayauto.com

August 17, 2025

Tony was very friendly. Did not take long to fix my visor. Thank you pat More

by LEICHERINGP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 25, 2025 -

Greenway Kia West responded

Leicheringp, thank you for your kind words. We’re glad Tony provided friendly service and quickly fixed your visor. We appreciate you choosing Greenway Kia West in Orlando for your Kia service needs. — Mark Foster, Service Manager 📧 markfoster@greenwayauto.com

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