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Grinwald Ford

Watertown, WI

4.8
876 Reviews
Welcome to Grinwald Ford! Located in Watertown, WI, Grinwald Ford is proud to be one of the premier dealerships in the area. We have been serving Watertown and the surrounding area since 1958. We offer a pleasant and low pressure sales environment. Our sales staff is knowledgable and friendly, ready to assist you with all your vehicle wants and needs. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Grinwald Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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101 Hwy 16 Frontage Rd

Watertown, WI

53094

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Showing 876 reviews

September 10, 2026

Timely Efficient Kind Ralph is the best Mechanic is thorough and gets the job done More

by LORIANNE_TERESE
Recommend Dealer
Yes
Employees Worked With
Lauri Kelleher
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauri Kelleher
Sep 15, 2026 -

Grinwald Ford responded

Lori Anne, Thank for taking the time to leave us a 5-Star review! Ralph and our Quick Lane team appreciate your feedback and we thank you for continuing to choose us for your vehicle maintenance! 😊

September 07, 2026

As always excellent service! !!!! Quick and thorough in making sure everything was done correctly!! Thanks More

by eddiejr1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Grinwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nina Joeckel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauri Kelleher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2026 -

Grinwald Ford responded

Edward, Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to know that you continue to receive the best possible service from our team, that is what we aim for! We are so thankful that you choose us to assist you in keeping your F150 and other vehicles safe and ready for where ever your plans take you. Your kind words inspire us to keep doing our best every day. 😁 We can't wait to see you again!

September 06, 2026

Great people, great service. I will not go anywhere else No more to say mate More

by TLOEBER2024
Recommend Dealer
Yes
Employees Worked With
Lauri Kelleher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauri Kelleher
Sep 08, 2026 -

Grinwald Ford responded

Todd, We are humbled by the support and your continued trust in us! We appreciate your loyalty and our team looks forward to the next time that we have the opportunity to work alongside of you with your F150! 😎

September 05, 2026

No Question - 5! I let Chelsea know that I've dealt with a wide range of Service Advisors in my extensive years of driving. Rachel stands hands and feet above all of More

by john.heiden
Recommend Dealer
Yes
Employees Worked With
Rachel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Smith
Sep 08, 2026 -

Grinwald Ford responded

John, We appreciate your loyalty and are grateful to have you as a long time customer! Your kind words mean the world to us and we are so thankful that Rachel and our Service Team were able to help you keep your Fusion safe for all of your travels. We are so happy to be able to share your compliments with our team and we look forward to seeing you on your next visit! ☺️

September 04, 2026

The purchase of our new Ford Escape was easy and no hassle! This was the easiest car buying experience for us! Dave Zabel did a great job in getting us the vehicle we wanted, and it was done fast and More

by dmatheus
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dave Zabel
Sep 08, 2026 -

Grinwald Ford responded

David, Thank you so much for sharing your experience with us! We are excited that your new purchase with us was smooth and stress-free, We hope that you and JoAnn and enjoying your new 2026 Red Escape! You taking your time to leave us feedback means a lot and we are so thankful that you chose us for your purchase! 😊 We look forward to seeing you again the next time you stop in!

September 04, 2026

Ralph and Lauri helped me so much on getting my car fixed. I give them 10 stars ! More

by wildishd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauri Kelleher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2026 -

Grinwald Ford responded

Thank you so much Debra for taking time to leave us a 5-Star review! We are so pleased that our Quick Lane team were able to help you to get your EcoSport set and ready for the upcoming seasons. Your continued trust in us is so appreciated. We look forward to seeing you the next time that you stop in! ☺️

September 04, 2026

I feel relaxed and well taken care of in a timely manner. I am thankful I have a dealership close to my home which can take care of my vehicles. I let people I know about my positive experience. More

by gevani9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nina Joeckel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauri Kelleher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2026 -

Grinwald Ford responded

Eugene, Thank you so much for leaving us this amazing 5 Star review! We are thrilled that you continue to enjoy your experiences with our team and we appreciate you wanting to share and give recommendations to others! We look forward to seeing you the next time you need to stop in for your Ranger or EcoSport. 😊

September 02, 2026

Came in for an oil change and overall check, left with a brand new vehicle More

by pcneidner
Recommend Dealer
Yes
Employees Worked With
Nina Joeckel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nina Joeckel
Sep 04, 2026 -

Grinwald Ford responded

Phillip, We are thrilled that you were able to take the time to sit down and leave us this amazing 5-Star review! We appreciate you being such a loyal customer and trusting us to keep your 2017 Explorer safe and ready for you. Also, John F. and our team are hoping that you are loving your new 2025 Explorer! We look forward to seeing you the next time you stop in! 😎

September 02, 2026

Your dealership and charge a $15. 99 shop supply charge to me for changing a sensor however I can’t use a credit card without getting a 3% extra service fee. Exactly what shop suppli More

by gjilek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nina Joeckel
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2026

10 stars. But I guess a 5 will have to do!! The service department is always outstanding!! And the detailing I had completed, was amazing!!! I have been tellin More

by shelleytetzlaff1031
Recommend Dealer
Yes
Employees Worked With
Nina Joeckel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nina Joeckel
Sep 04, 2026 -

Grinwald Ford responded

Thank you so much Shelley! Such positive feedback like this is so valued by all of our team! It gives us motivation to continue to reach for our goal of providing our customers with the best possible experience. We look forward to seeing you the next time your Edge needs any maintenance or when it's time for another detail visit. 😊 🫧

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