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Haasz Automall
Ravenna, OH
3,035 Reviews
Haasz Automall is a locally family-owned dealership. Proudly serving Northeast Ohio and surrounding areas for the last 15 years! Our courteous, knowledgeable, trustworthy, and professional sales, service, parts, and body shop provide a truly exceptional experience whether you are purchasing a new vehicle, pre-owned vehicle, servicing your current vehicle, or looking to upgrade with Mopar performance accessories or parts.
We have one of the highest customer satisfaction indexes in the region because of our devotion to our customers and their experience with Haasz Automall! Offering a streamlined internet buying process, a variety of new and pre-owned vehicles to choose from, and credit specialists on site to help every customer get the vehicle they need, regardless of their credit history. We are confident that we can provide you with a quick, easy, and enjoyable buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday Closed
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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August 19, 2019
Do not trust these people. Went to haasz after seeing Ram 1500 on cars.com. Met salesman jeff bender. Seemed like a nice guy. Funny and friendly. Told him I had 2008 Ford f15 Went to haasz after seeing Ram 1500 on cars.com. Met salesman jeff bender. Seemed like a nice guy. Funny and friendly. Told him I had 2008 Ford f150 to trade. And that I wanted to keep payments around $500/month. Before any numbers were given he asked me to sign a paper jokingly saying that it said if I was not happy or felt I was lied to I could get a lawyer and he would call his daughter, who is a lawyer and I would lose because I signed this paper. This should have been a big red flag. Anyway, I was told they would give me at little more than $7,400 for my truck. The payoff amount. And payment for new truck would be $525/month. I asked jeff if this was 72 month term. He said yes. As the new truck was around $33,000 after TTL the math added up. This would be $37,800 total with interest. He then offered a spray in bedliner for $500. Said it would add about $10/month. We discussed how over 72 months I would end up paying $720 for it and that would be about %50 increase. He joked it was around %45. I declined the bedliner, but agreed to buy the truck. When I came back to take delivery of my truck I was rushed through the signing of the papers. At the end I saw the paper where the length of the loan was 84 months. I asked why and said jeff told me 72 months. The finance person said I just signed this paper agreeing to 84 months. This is when I realized why jeff had me sign the paper first thing. He knew he was going to be lying to me. After looking at the papers I found that the $7,400 they gave me for my truck was added to my loan. Now I will pay for my trade in and give them my Ford to sell at 100% profit for them. So now my new truck is going to be over $44,000. So I am paying for 2 trucks now and they get mine for free. I told them I would be better off keeping my truck and only financing the Ram without trade in, Buy their truck and keep mine. I would be better off this way. But so far this has fallen on deaf ears. Only winner here is haasz. I have financed 3 vehicles before this in the last 6 years from Waikem in Massilon Ohio. Every time they went through the paperwork before I signed anything. I knew what I was going to pay and for how long. This is not the way haasz works. They will do what they can to trick you. I only wish Waikem had a Ram dealership. I would have went there first. You can trust Waikem. In closing. I will probably lose my lifetime power train warranty at haasz because I will not go back there to have servicing done. Will not give them another penny of my money. But I figure going to another Ram dealership for service will at least keep my extended warranty effective. You have been warned. If you go to haasz be very careful and read everything before you sign it. And stay away from jeff bender. He is what you might call a wolf in sheeps clothing. I think it goes without saying. But I will never buy another car from this place and I will probably never step foot in the building again. More
by belkster13
Employees Worked With
August 19, 2019
My Brand New Grand Cherokee I'm going to tell you again Geno did it again for me 4th car helped me with...Im going to tell everyone if you are in the market for a New Vehicle com I'm going to tell you again Geno did it again for me 4th car helped me with...Im going to tell everyone if you are in the market for a New Vehicle come in and see him and let him tell you Black and White and if you don't like what he says you can go to someone else and see if you can do better because I'm here to tell you that I have tryed and Greg Baxter help me tremendously and Geno Gordon he something else like I said he will try is best and just tell you Black and White and see if your comfortable or not with it. More
by Dimitrios Haralambos Liakaris
August 18, 2019
Excellent! Helped me with my old lease and and came up with great solution to get me in new lease! Appreciated the time spent with me! Awesome job! Helped me with my old lease and and came up with great solution to get me in new lease! Appreciated the time spent with me! Awesome job! More
by Mfredmo
August 17, 2019
Amazing! Julie simonetti is very friendly and very professional! My family and myself have bought several cars from her, and will definitely go back to her for Julie simonetti is very friendly and very professional! My family and myself have bought several cars from her, and will definitely go back to her for any further sales. More
by Britt 07
Employees Worked With
August 17, 2019
Helpful and excellent service Knowledgeable, friendly, competent sales office. Julie was very insightful and willing to locate me the car of my dreams. She was only concerned with Knowledgeable, friendly, competent sales office. Julie was very insightful and willing to locate me the car of my dreams. She was only concerned with what I wanted and I appreciated her time. More
by Tiffany82
Employees Worked With
August 17, 2019
Julie Simonetti has a true gift! Julie made my car buying process as simple as it could ever get. She worked hard to push paperwork quickly meet my vehicles needs and the experience o Julie made my car buying process as simple as it could ever get. She worked hard to push paperwork quickly meet my vehicles needs and the experience of p.o purchasing a vehicle stress free. Shes truly amazing and I'm so glad at how simple the process was with her More
by Lexymcdaniel93
Employees Worked With
August 16, 2019
Early turn in for lease Thank you for all your help! I always appreciate doing business with Haasz they are polite and take care of their customers! Looking forward to my new Thank you for all your help! I always appreciate doing business with Haasz they are polite and take care of their customers! Looking forward to my new car! More
by Richards
Employees Worked With
Greg Baxter, Nicole Chicko
August 16, 2019
Excellent My purchasing experience was fantastic. Greg worked diligently to ensure we received the best rate possible in a very timely manner. He knew which ban My purchasing experience was fantastic. Greg worked diligently to ensure we received the best rate possible in a very timely manner. He knew which banks to explore so we didn’t have our credit pulled all over the place like we’ve had done to us in the past. We can’t thank you and the dealership enough. If you’re looking for a great selection and a family like environment, Haasz is the place for you! More
by Doglover
Employees Worked With
Greg Baxter
August 16, 2019
Great transaction!! Not typically a fan of buying a car, this was by far the best experience yet. Thank you to all. Great experience. Will recommend to others. Not typically a fan of buying a car, this was by far the best experience yet. Thank you to all. Great experience. Will recommend to others. More
by Jen
August 15, 2019
Ram purchases Geno is a great salesman. He always is playing jokes and tricks with everyone. He is awesome at deal making as well. Geno has a great personality Geno is a great salesman. He always is playing jokes and tricks with everyone. He is awesome at deal making as well. Geno has a great personality More
by Bears11aw
Employees Worked With
