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Hagerstown Honda
Hagerstown, MD
810 Reviews
Hagerstown Honda began operation in November 1990 and moved from our temporary location on Frederick Street to the I-70 Auto Mall in July of 1991. Many of our original 12 associates are still members of the Hagerstown Honda team as are many that joined our growing operation in the early 1990s. We are very proud that so many of our associates in all departments remain part of our organization.
In 1997, we added KIA vehicles to our product offerings and completed our new Honda building in 2000, which is twice the size of the new building completed in 1991. We have been very fortunate that many of our customers continue to buy their new and used vehicles from us year after year. We have grown to become one of the top Honda dealers nationwide and with over 3,000 customer deliveries each year, Hagerstown Honda is western Maryland's largest automotive dealer.
As we continue to grow and expand on our 15 acre complex, our goal is always to serve our customers' better. The internet has allowed our new customers to learn more about our service, our inventory and our commitment to customer satisfaction before they drive on the lot. The internet has also allowed our existing customers to make service appointments, purchase parts or just learn more about the exciting new products that come from Honda and KIA every year. We hope you will keep us on your shopping list when your transportation needs change and will always feel that you have a home at Hagerstown Honda/KIA.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 810 reviews
November 20, 2023
Paul is extremely helpful. The entire dealership worked together to make the process move along quickly. Thank you! The entire dealership worked together to make the process move along quickly. Thank you! More
by mludwig10
Helpful November 14, 2023
Everyone was very kind, attentive, and informative throughout the entire process. I was able to get in and out with little hassle, while also getting a great deal! throughout the entire process. I was able to get in and out with little hassle, while also getting a great deal! More
by Patrick
Employees Worked With
November 14, 2023
I've been going here for over 20 years, they're always the best. I always recommend this dealership to others. the best. I always recommend this dealership to others. More
by liz.longmire
November 13, 2023
Second new car I've bought here and both times it was a good experience. Friendly staff and good selection of vehicles. good experience. Friendly staff and good selection of vehicles. More
by Apwdjw
November 13, 2023
Paul is a ROCK STAR! The process of buying a new car is never one I look forward to but Paul made it enjoyable. He is super knowledgeable, incredibly personable and dow The process of buying a new car is never one I look forward to but Paul made it enjoyable. He is super knowledgeable, incredibly personable and down to earth. I appreciated that he was real, not pushy, and incredibly helpful. Paul went the extra mile to ensure that I was completely satisfied..... All of the team (Rodney, Chad, Kyle) at Honda were great to deal with - very personable and friendly.....Honda is lucky to have all of them on their team! More
by akwaters
November 12, 2023
Buying a car was fun and easy. Great customer service. Knowledgeable about the vehicle and helpful getting the car ready to drive Great customer service. Knowledgeable about the vehicle and helpful getting the car ready to drive More
by mclowser66
Employees Worked With
November 12, 2023
Paul Shockey is the BEST! !! He is not only very knowledgeable and thorough, but also understanding and compassionate. He was respectful, empathetic and patient with us in re !! He is not only very knowledgeable and thorough, but also understanding and compassionate. He was respectful, empathetic and patient with us in regards to a underlying health condition. We high recommend Paul to all. Thanks so much Paul for being truly YOU. More
by loucacc967
Employees Worked With
November 11, 2023
The team of Ian, Ryan and Rodney made the experience wonderfully entertaining and enjoyable. They are truly gems and represent Hagerstown Honda in a manner that should make the dealer and Honda proud. wonderfully entertaining and enjoyable. They are truly gems and represent Hagerstown Honda in a manner that should make the dealer and Honda proud. More
by Craigandjulie1990
November 10, 2023
Great Experience With Andrew At Local Hagerstown Dealership! Very helpful, not pushy and answered all my questions. Thank you! Dealership! Very helpful, not pushy and answered all my questions. Thank you! More
by sharcomer
November 01, 2023
John is extremely knowledgeable of the Honda products. Very thorough and patient going over the car. He listened to what I wanted and found the perfect Honda for me. It was a very pleasant experience. Very thorough and patient going over the car. He listened to what I wanted and found the perfect Honda for me. It was a very pleasant experience. John goes above and beyond. Purchased me a Birthday Cake and had a ribbon on my car. More
by Catwenck
