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Hagerstown Honda
Hagerstown, MD
814 Reviews
Hagerstown Honda began operation in November 1990 and moved from our temporary location on Frederick Street to the I-70 Auto Mall in July of 1991. Many of our original 12 associates are still members of the Hagerstown Honda team as are many that joined our growing operation in the early 1990s. We are very proud that so many of our associates in all departments remain part of our organization.
In 1997, we added KIA vehicles to our product offerings and completed our new Honda building in 2000, which is twice the size of the new building completed in 1991. We have been very fortunate that many of our customers continue to buy their new and used vehicles from us year after year. We have grown to become one of the top Honda dealers nationwide and with over 3,000 customer deliveries each year, Hagerstown Honda is western Maryland's largest automotive dealer.
As we continue to grow and expand on our 15 acre complex, our goal is always to serve our customers' better. The internet has allowed our new customers to learn more about our service, our inventory and our commitment to customer satisfaction before they drive on the lot. The internet has also allowed our existing customers to make service appointments, purchase parts or just learn more about the exciting new products that come from Honda and KIA every year. We hope you will keep us on your shopping list when your transportation needs change and will always feel that you have a home at Hagerstown Honda/KIA.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 814 reviews
November 12, 2023
Paul Shockey is the BEST! !! He is not only very knowledgeable and thorough, but also understanding and compassionate. He was respectful, empathetic and patient with us in re !! He is not only very knowledgeable and thorough, but also understanding and compassionate. He was respectful, empathetic and patient with us in regards to a underlying health condition. We high recommend Paul to all. Thanks so much Paul for being truly YOU. More
by loucacc967
Employees Worked With
Helpful November 11, 2023
The team of Ian, Ryan and Rodney made the experience wonderfully entertaining and enjoyable. They are truly gems and represent Hagerstown Honda in a manner that should make the dealer and Honda proud. wonderfully entertaining and enjoyable. They are truly gems and represent Hagerstown Honda in a manner that should make the dealer and Honda proud. More
by Craigandjulie1990
November 10, 2023
Great Experience With Andrew At Local Hagerstown Dealership! Very helpful, not pushy and answered all my questions. Thank you! Dealership! Very helpful, not pushy and answered all my questions. Thank you! More
by sharcomer
November 01, 2023
John is extremely knowledgeable of the Honda products. Very thorough and patient going over the car. He listened to what I wanted and found the perfect Honda for me. It was a very pleasant experience. Very thorough and patient going over the car. He listened to what I wanted and found the perfect Honda for me. It was a very pleasant experience. John goes above and beyond. Purchased me a Birthday Cake and had a ribbon on my car. More
by Catwenck
October 28, 2023
Super customer service. Treated us like family. Willing to go the extra mile without fail. Treated us like family. Willing to go the extra mile without fail. More
by Happy days
Employees Worked With
Other Employees :
Brandon Fisher
October 26, 2023
Excellent salesman! Very informative. Would highly recommend this dealer ship and this salesman. Excellent finance manager also. Very informative. Would highly recommend this dealer ship and this salesman. Excellent finance manager also. More
by teresadiann53
Employees Worked With
October 22, 2023
Good vehicle knowledge. .approchable…friendly good good good good good good good good good good .approchable…friendly good good good good good good good good good good More
by vtklco53
Employees Worked With
October 22, 2023
The whole experience of buying my hrv was quick and easy. There was no sitting around and waiting. I was shown the car, put a deposit down and with in two hours I was in my new car driving away. Paul was ver There was no sitting around and waiting. I was shown the car, put a deposit down and with in two hours I was in my new car driving away. Paul was very easy to work with, but honest at the same time. He told me what I needed to hear and made me certain I was happy with the hrv More
by stephannie1125
October 21, 2023
Paul was an exceptional salesperson. Could not have ask for a more knowledgeable salesperson. He went above and beyond to help me with the new vehicle. Would highly recommend him. Could not have ask for a more knowledgeable salesperson. He went above and beyond to help me with the new vehicle. Would highly recommend him. More
by penny15
October 10, 2023
Paul was easy to work with, attentive, accommodating, polite, kind and knowledgeable. We will ask for him, when it's time to buy our next vehicle! polite, kind and knowledgeable. We will ask for him, when it's time to buy our next vehicle! More
by micapa5
Employees Worked With
