Hagerstown Honda

Great experience with my new Honda! This is my third new Honda purchase from Hagerstown and the staff always makes it an exciting and fair experience. Ciro is my salesperson and Darin ma This is my third new Honda purchase from Hagerstown and the staff always makes it an exciting and fair experience. Ciro is my salesperson and Darin makes financing a breeze. I am so excited about my new purchase - the Honda HRV which bowed in showrooms in May. The car is a hot model and Ciro found one for me at another dealership in the color and trim level I wanted. It wasn't too long that we discovered the vehicle was damaged prior to Hagerstown Honda's acquiring it. Once Dave, the sales manager received knowledge of this he thought the right thing to do was get me another model straight off the truck - they even installed some accessories as a mea culpa. I'm very impressed with their honest and straightforward process, both before and after the sale. I'll be back in a few years for another one, thank again! More

Amazing We have bought multiple cars from Hagerstown Honda and they are all truly awesome people! They work hard to make sure you get the best deal and walk a We have bought multiple cars from Hagerstown Honda and they are all truly awesome people! They work hard to make sure you get the best deal and walk away fully happy with your decision! I wouldn't buy a car from any other dealerships!! Angelo is a wonderful person who is extremely knowledgeable about all types of vehicles and he will help you determine which vehicle is best for your family!! The service and fiancé department are both great also! More

Amazingly awesome! We found a new to us amazing Honda. Minivan. Our sales person, Rick Whittington did his very best to make he process run both as smoothly and as fast We found a new to us amazing Honda. Minivan. Our sales person, Rick Whittington did his very best to make he process run both as smoothly and as fast as possible. He got us the price we needed, the finance man we dealt with got us the loan we needed and we drove away happy ! We had been told it included a full tank of gas, but it sold so fast , it just hadn't been done quite yet. We woke up this a, to a message telling us to swing by they would take care of it. Outstanding customer service. Outstanding salesman Rick Whittington and all around just a great experience. I feel so syked and confident about our new vehicle. I recommend this dealer and this dealership to anyone !! More

A Great buying experience! What a pleasure doing business with such professional and helpful people. We worked directly with Justin Griffith and Dave Ainsworth who were both ve What a pleasure doing business with such professional and helpful people. We worked directly with Justin Griffith and Dave Ainsworth who were both very accommodating and showed concern for helping us get a car we wanted while staying in a price range we could afford. Everyone did their part in giving us a great buying experience. More

It is always a PLEASURE!! We have purchased 7 vehicles from Hagerstown Honda and our salesman is Micah Youngbar. He has always taken excellent care of us and we feel like part We have purchased 7 vehicles from Hagerstown Honda and our salesman is Micah Youngbar. He has always taken excellent care of us and we feel like part of a family. We have seen him grow from a young inexperience salesman to one that has excellent customer service skills and truly cares about his customers. We will continue working with him and recommend Hagerstown Honda to many friends and individuals that I come in contact with. I work in an insurance agency and clients notice my vehicle and I am proud to let them know where I purchased. Thank you for all you have done for us. Norman & Janet Sipes More

Enjoyed working with Hagerstown Honda The service was great and they showed concern for helping me get the best car for me, at a price I could afford. I look forward to using their service The service was great and they showed concern for helping me get the best car for me, at a price I could afford. I look forward to using their services for maintenance as well. More

Great Experience at Hagerstown Honda We started our CR V car search via the internet and was helped by Ian, the Internet Sales Manager. After some back and forth emails about packages, co We started our CR V car search via the internet and was helped by Ian, the Internet Sales Manager. After some back and forth emails about packages, colors and lease information we made an appointment to visit the dealership.. Ian met us and turned us over the Mat, a salesman, who was very knowledgeable about the CR V. He had the car ready for us to see and test drive. In the end we leased the CR V and traded in our car. After obtaining all needed information and a visit to the finance office - we had a CR V. Mat had the car detailed. filled with gas and set up my phone, and favorite radio stations,!!!! More

purchase of new vehicle the sales rep John Williams was very helpful from the time I pulled on the lot and got out of my car, he was willing to go the extra mile to help me l the sales rep John Williams was very helpful from the time I pulled on the lot and got out of my car, he was willing to go the extra mile to help me learn about the vehicle I was interested in, I went to the dealership just to look and I like the vehicle I test drove, John wanted me to be able to take the vehicle home with me that night and went right to work on giving me numbers to work with. More

Pleasurable experience First time ever looking at Honda's. We decided on HH because of the location & variety of dealers in the same area. Wasn't sure what we wanted, SUV, c First time ever looking at Honda's. We decided on HH because of the location & variety of dealers in the same area. Wasn't sure what we wanted, SUV, car etc. Salesman John W. introduced himself, didn't pressure my wife & I at all. Allowed us to browse the lot to decide what we may be interested in. After a while we decided to test drive a few models,(Civic, Accord, CRV ) We decided on a Civic that was parked in the showroom, center stage. They offered low trade value on my very clean trade. Not really suprised by this because all dealers seem to do this, not my first time negotiating on a new vehicle. Disappointed by the offer, we discussed what I thought would be a fair value. They reconsidered their offer, ( more than doubled it) from $2,000 to $4,200. Which was just above what the reccomended value was on my trade. We were there for several hours & getting pretty hungry as the paper work started. They bought us lunch (pizza delivered ) and drinks. Offered the extended warranty & other sales gimmicks, we declined, again no pressure to buy any extras.John offered us a cold drink & more than delivered on my drink request ( 20 cold ones). He wasn't the best on showing all of the cars features, which were many, but all of the sales staff were very friendly they tried very hard to meet our needs. I'd say that in the end that we got a pretty good deal & I will deal with HH again in the future. Thanks John & the rest of the staff, signed Steve & Shelly More

Made Buying a Car Easy We went looking to buy two new cars and that's just what we did. Todd made it easy to get what we wanted and he was patient with us through the whil We went looking to buy two new cars and that's just what we did. Todd made it easy to get what we wanted and he was patient with us through the while process. We looked at quite a few models and did multiple test drives and there was never a problem. The negotiating was not as painful as I had anticipated. The only complaint we had was that we thought the amount offered for our trade-ins were very low. We were able to get a better price through the negotiating. After we had agreed on the price, we were told that they had mistakenly given us a discount that we were not eligible for. Todd did get the amount of the discount taken off our final price. Even after the sale, Todd has continued to help us. Todd made buying a car very easy. More