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Hampton Toyota

Lafayette, LA

4.7
1,231 Reviews
Welcome to Hampton Toyota in Lafayette Louisiana. Our facility is located in South Lafayette, the "Hub City," at 6191 Johnston St., 70503, in the heart of Acadiana, serving all surrounding areas like Carencro, Youngsville, Abbeville, Opelousas, New Iberia, Kaplan, Lake Charles, Alexandria, New Iberia, Kinder, Franklin, Morgan City, and Baton Rouge, just to name a few. Owner, Mark Hampton and his staff take a "customer first" approach, making sure that everyone is paired with an automobile that fits their needs and tastes, and has access to the best possible service thereafter. In other words, whether you are thinking of buying another car, truck, van, CUV, or SUV, or you are simply in need of parts, maintenance or repairs, you are guaranteed to be greeted by someone capable and ready to assist.
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6191 Johnston St

Lafayette, LA

70503

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Showing 1,231 reviews

January 19, 2019

Satisfied Chris was very polite and helpful he even went above and beyond by delivering my car to me at work after the windshield was replaced I was not happy w More

by Cathyo69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chai Phumsorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher White
Jan 28, 2019 -

Hampton Toyota responded

Thank you for your feedback! We love having Chris a part of our team as he is always willing to go the extra mile for our customers. We will also show service your feedback and hope this incident doesn't shy you away from using our service department. Most times we use third party vendors for windshields. But agree with you that our service department should have checked to ensure no glass was left behind. We love having feedback as it helps us continue to grow. We appreciate your business and look forward to serving you in the future!

January 17, 2019

Service I went to the service department for my 1000 miles service. The service staff was very helpful with the process. The waiting room was very nice and cl More

by Steph08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Vidrine
Jan 18, 2019 -

Hampton Toyota responded

Thank you for your great review! We appreciate your business and your recommendation!

January 16, 2019

New Car Purchased! I was very pleased with the assistance I received from Dallas; in spite of "issues with my purchase" he was very professional and humble. Thank you Da More

by MHutch
Recommend Dealer
Yes
Employees Worked With
Dallas Freeman
Jan 18, 2019 -

Hampton Toyota responded

We appreciate your business and review! We love having Dallas a part of the team as he does so well with our customers. We look forward to servicing you in the future!

January 15, 2019

Above and Beyond! Heather went above and beyond to answer our questions and make the process as smooth as possible! She even came in on her day off to get the process c More

by cstone
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kyle Vidrine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Latosha Lantier Trahan, Heather Duhon
Jan 18, 2019 -

Hampton Toyota responded

Thank you for your great review! We love having both Heather and Tosha a part of the team as they bring so much knowledge and research to our customers. Thank you for your business and we look forward to serving you in the future!

January 14, 2019

New Truck Chris did a great job explaining all the options on the different model Tundra's, and he made me a great deal on my new Tundra. More

by Out Lander
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jami Cormier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Vidrine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher White
Jan 18, 2019 -

Hampton Toyota responded

Chris is wonderful! He should know the Tundra since he has one himself! We appreciate your business and review! Enjoy your new Tundra!

January 14, 2019

2016 Jeep We are very happy with David Max Wisser, he was very professional, if we return again one day we will see him again thank you David. More

by Perez2626
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jami Cormier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chai Phumsorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
David 'Max' Wisser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2019 -

Hampton Toyota responded

Thank you for your review! Max is always professional and ready to assist our customers. Thank you for your business and we hope you enjoy your new ride!

January 12, 2019

Great experience! I never knew buying a new vehicle could be so easy or so pleasant. Everyone that wo. rks at Hampton Toyota was nice. Our sales woman Heather waS helpf More

by juleeH212
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Vidrine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Duhon
Jan 18, 2019 -

Hampton Toyota responded

Thank you for your great review! We believe car buying should be stress and hassle free! We appreciate your business and great review!

January 11, 2019

Still Waters I went to the dealership to have my brake light changed and then this happened. While I was waiting I asked to speak to the 'quietest, most patient s More

by Poetspen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chai Phumsorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Van Vickery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Bland
Jan 18, 2019 -

Hampton Toyota responded

WOW! Happy Belated Birthday! Thank you for your great review! Thank you for your continued business and we look forward to serving you in the future. Larry always shows our customers patience and is always willing to answer any questions. We love having him here at Hampton. Thank you again for your kind words and business!

January 08, 2019

Southern Hospitality at the Highest This is by far my best experience with a great sales employee. Nikki is very knowledgable and has a great passion to make the customer feel at ease du More

by RetiredMarine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Boatmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nikki Judice
Jan 18, 2019 -

Hampton Toyota responded

Thank you for your review! We don't believe in non sense here at Hampton and we enjoy reading reviews that show our teachings are coming through our customers' experience. We appreciate your business and look forward to serving you in the future!

January 08, 2019

My new ride Trevor was very professional and positive Will shop there again and have Ttevor as my salesman My experience there was great. Everyone we talk More

by Amelie324
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor Johnson
Jan 18, 2019 -

Hampton Toyota responded

Thank you for your review! Trevor is definitely kind and is a joy to have on our team. We appreciate your business and look forward to serving you in the future!

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