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Handy Toyota

St. Albans, VT

4.7
4,174 Reviews
Welcome to Handy Toyota, Vermont's Oldest Toyota Dealer! ~Customer satisfaction before, during, and after the sale~ Handy Toyota has been serving the automotive needs of our customers from Franklin, Lamoille, and Chittenden counties since 1952. Though we're located in the heart of beautiful downtown St. Albans, Vermont, we attract much of our business from the greater Burlington/Williston area due to our reputation for small town integrity and big city deals. At Handy Toyota we will do anything within our means to earn your business. Our Sales and Service staff have many years of experience and the dedication to provide you with the best possible car buying/servicing experience.
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701 Highgate Road

St. Albans, VT

05478

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Showing 4,174 reviews

November 01, 2020

I Love my new 2021 Toyota Rav4. My saleslady, Samantha, worked really hard to find me just what I was lookingfor. It has all the bells and whistles. And Aaron worked hard to get the lease set up. Thanks More

by Leona-laberge
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Laurencelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Bachelder
Nov 02, 2020 -

Handy Toyota responded

Thanks for your review! We're very glad to hear that you enjoyed working with Samantha and Aaron. Your business is much appreciated!

October 30, 2020

Had a great experience looking at trucks with David. He was honest and I felt like he had my best interest in mind. I appreciate not being pressured. More

by Dirk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

Handy Toyota responded

Thanks for your review, Dirk! Glad to hear that David could make your visit to our dealership such a refreshing experience, and that you felt comfortable in your dealings with him. We hope to see you again!

October 30, 2020

Robert Mattison was very pleasant and knowledgeable. Work was done well and in a timely fashion. Im never disappointed with service i get at Handy Toyota.. More

by JJN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Maltais
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Mattison
Nov 02, 2020 -

Handy Toyota responded

Thanks for your review! We're happy to hear that Robert could make your visit to our service department such a positive experience. We look forward to seeing you again when it comes time for your next service!

October 29, 2020

I had an annoying noise every time I turned my fan on, but Handy’s fixed it, at no charge. The waiting room allowed for social distancing, and everyone was wearing face mask. I was very pleased with the s More

by hbressette2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Oct 30, 2020 -

Handy Toyota responded

Thank you so much for your review! We're very glad to hear that the noisy fan in your vehicle has been remedied, and that Jason could make your visit to our service department a positive experience. We hope to see you again for any of your future vehicle maintenance or repair needs!

October 28, 2020

Leandro, Sam, Kyle, and Jamie went above and beyond by accepting my motorcycle for trade and transferring my remaining Handy care from my previous vehicle to the new one. More

by alic_mor73
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leandro Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam and Kyle
Oct 28, 2020 -

Handy Toyota responded

Thanks so much for your feedback! It's wonderful to hear that our staff could provide you with such an outstanding sales experience, and that they could straighten out your HandyCare paperwork. Hope you're enjoying the new vehicle!

October 25, 2020

We went to Handy today with little expectation of buying a car. We had previously used a different Toyota dealership but handy had a car we were interested in and we decided to give it a try. Everyone there More

by Karen B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Marie Bugwiza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Bachelder
Oct 26, 2020 -

Handy Toyota responded

Thanks so much for your feedback! We're so happy to hear that Jean Marie could give you such a refreshing vehicle purchase experience, and that you left our dealership completely satisfied. We look forward to doing business with you again when the time comes!

October 21, 2020

if you want a great no pressure salesperson, that is looking out for your best interest, ali is your guy. best of the best. will do business with him again. More

by thegodfather
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Kamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2020 -

Handy Toyota responded

Thanks so much for your review! We're happy to know that Ali could give you such an outstanding experience at our dealership. We hope you're loving your new vehicle!

October 19, 2020

First service appointment today and was in and out in an hour. Was only supposed to do a 5000 mile checkup. I requested an inspection and an recall item to be installed, if they could fit it in. Robert M More

by Dusey23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Mattison
Oct 20, 2020 -

Handy Toyota responded

Thank you so much for your kind words! All of our staff at Handy's truly values service and satisfaction, and we're always so proud to hear about their efforts from satisfied customers. We're so glad to hear that Robert could provide you with such a smooth and efficient service experience. Your loyalty and business is highly appreciated, and we look forward to seeing you again when the time comes!

October 19, 2020

Purchased a 2021 RAV4 recently. I love it!!! Jesse, Jamie, and Aaron could not have made it more easy! These guys rock! Thank you all! More

by Soccermom12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Bachelder
Oct 20, 2020 -

Handy Toyota responded

Thank you so much for your feedback! It's wonderful to know that Jesse, Jamie, and Aaron could streamline your vehicle purchase and make it such a good experience for you. Great choice going with the 2021 RAV4, we're so glad you love it! Congratulations and enjoy!

October 19, 2020

After recently submitting a review on the service department, I'm realizing the original review on the purchase of our Tacoma most likely never went through!! We purchased a 2017 Tacoma about a mon More

by mstpierre_809
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean Marie Bugwiza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2020 -

Handy Toyota responded

Wow, thank you so much for your kind words! You are absolutely right in that Jean Marie is truly a pleasure to have at our dealership - we are very lucky! It's great to hear that his winning customer service and extensive knowledge of the Toyota product could bring some positivity to an otherwise stressful experience. We'll be sure to pass on your thoughts to Jean Marie. Hope you're loving that Tacoma!

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