Handy Toyota

Dennis Gebhardt was very helpful, no pressure in helping us with car selection. Dennis is a very professional salesman and our 13 years with Handy Toyota a very pleasant experience. I highly recommend bot us with car selection. Dennis is a very professional salesman and our 13 years with Handy Toyota a very pleasant experience. I highly recommend both the sales and service department. More

Very helpful and knowledgeable. No pressure. Very easy transaction. We live in NY and most of the transaction was handled remotely via phone and e-mail. No pressure. Very easy transaction. We live in NY and most of the transaction was handled remotely via phone and e-mail. More

This is my second car purchase from Handy Downtown with Nick Lambert as the salesman. Great experience again! Nick is very professional and is a no pressure salesman. The experience was fast and I’m was im Nick Lambert as the salesman. Great experience again! Nick is very professional and is a no pressure salesman. The experience was fast and I’m was impressed with the level of COVID precautions the dealership is taking. More

Great service It only took test driving one car to know I was in the right spot buying from the right people. Thank you to David and Aaron for your helpful service! It only took test driving one car to know I was in the right spot buying from the right people. Thank you to David and Aaron for your helpful service! More

Quick and Convenient Purchase Nick Lambert was easy to work with, not pushy, and available to answer any questions. Made the process a breeze! Helped me make an informed choice reg Nick Lambert was easy to work with, not pushy, and available to answer any questions. Made the process a breeze! Helped me make an informed choice regarding payment and trade-in. Definitely recommend! More

My experience Jesse Turner Excellent service! I am so happy to get my dream car today. Jesse Turner was so professional and patient even though I switched from one color to anot Excellent service! I am so happy to get my dream car today. Jesse Turner was so professional and patient even though I switched from one color to another. The whole team is eager to go extra mile to get the client satisfaction, which is not that easy during this pandemic and economical recession. Also, with their attention to details you feel safe during pandemic. It's my second experience with this team and I am very satisfied with the service and experience. That's why I strongly recommend Handy Toyota and, specifically, Jesse Turner for consultation and for purchasing your vehicle. More

I purchased my 2020 Tacoma from Jean Marie, an honest and very helpful young man. He helped me get a fair deal. Sam Farrar, sales manager had the truck delivered to my home at no additional cost which is abo very helpful young man. He helped me get a fair deal. Sam Farrar, sales manager had the truck delivered to my home at no additional cost which is about 50 miles from the dealership. Good people, all! More

Samantha she did an amazing job, I am so happy she got me into this 4 runner I love it. She Wonderful and work so hard to get me into this. I look forward doing business with her again down the road. She me into this 4 runner I love it. She Wonderful and work so hard to get me into this. I look forward doing business with her again down the road. She wanted to help me and work with me and I would send anyone to her. I want to say thank you to the hole entire team from start to finish working with me and getting into something I love and going to keep for years. Thank you again Handys More

Good and Bad I recently tried purchasing a car here, and I have mixed feelings about the experience. When my husband and I first arrived, we already knew we would I recently tried purchasing a car here, and I have mixed feelings about the experience. When my husband and I first arrived, we already knew we would be working with Jesse. I had been emailing him about what I was looking for, and by the time I arrived he already had a couple options in mind for me. He was nice to talk to, quickly found some common ground for conversation, and we felt quite comfortable working with him. He never strayed from what I wanted, and while the first car was way out of my budget (still fun to test drive though), the second was a good fit. The problem was I felt the car was priced more than it should’ve been given the condition. It was listed as a certified vehicle, but the car had some glaring issues like a cracked bumper and about 8 inches of paint completely removed from the driver’s side front bumper. I also thought the price was too high for the mileage and condition. I didn’t fall in love with it right away, so Jesse and the sales manager offered to let me come in the next day and take it for the day. I thought this was really nice of them to offer, and I really loved having the opportunity to do so. I came back with the same concerns as before, but also knowing I wanted that car, even if it wasn’t that specific one. I told him my concerns again (at this point my husband and I had mentioned the bumper numerous times, as well as the price), each time we were told “It’s fair market value.”. I also noticed how the brakes seemed way too soft, I requested they just bleed the lines to firm them up if we purchased the car, and we were told it wouldn’t be a certified car with bad brakes. It seemed like every time we brought something up we were concerned about, we were told we were wrong or to deal with it. We had been looking at other options during this time. All were certified, all were in better shape, had lower miles, all were the same year or newer, and all were cheaper… all 18 of them. When we mentioned this, we were told that they were probably in worse shape, or that the dealers had certified them in “barely passible condition”, saying there was a bit of leeway with the certification process. My husband and I both found some humor and frustration in this, given the condition of the car, it appeared as though Handy took the most liberties in certifying this particular vehicle. If they had listened to our concerns, we probably would’ve bought the car. We didn’t feel like we were asking too much, but after being told we were wrong repeatedly, we moved on. They did eventually fix the bumper, but at that point it was too late. I did up getting that same make, model, and year of car somewhere else. It had 6,000 fewer miles, no damage, the brakes were like new, the interior was perfect, everything felt newer, and I saved $600 while still happily paying full sticker price at the dealership. After seeing the car I did buy, it became so very clear that the car at Handy’s was just overpriced and sub-par in every way. I can’t say this experience will be true for everyone or every vehicle, and I can’t say that I would never go there again. However, I would recommend checking out other options, especially certified, to make sure you are actually getting a quality car. More

Service above and beyond! This was my second time buying a car from Handy Toyota . Dealt with Ali Kamal both times, As always above and beyond with with the customer service an This was my second time buying a car from Handy Toyota . Dealt with Ali Kamal both times, As always above and beyond with with the customer service and helping us get the car we wanted and a payment we could afford. Reg was very helpful explaining every detail and even getting us into a service plan that was affordable!Thank you Handy Toyota! More