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Handy Toyota

St. Albans, VT

4.7
4,180 Reviews
Welcome to Handy Toyota, Vermont's Oldest Toyota Dealer! ~Customer satisfaction before, during, and after the sale~ Handy Toyota has been serving the automotive needs of our customers from Franklin, Lamoille, and Chittenden counties since 1952. Though we're located in the heart of beautiful downtown St. Albans, Vermont, we attract much of our business from the greater Burlington/Williston area due to our reputation for small town integrity and big city deals. At Handy Toyota we will do anything within our means to earn your business. Our Sales and Service staff have many years of experience and the dedication to provide you with the best possible car buying/servicing experience.
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701 Highgate Road

St. Albans, VT

05478

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Showing 4,180 reviews

October 05, 2019

Genuine Customer Service! Handy's has the skill of making the boatload of work for buying a vehicle feel smooth and exciting which allowed me to enjoy the experience. The empl More

by MyCarIsMyQueen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Laurencelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2019

Noticed the wrong e-mail taken from prior records. Sorry for our late response! Katrina Montgomery went above and beyond when the price of new did not meet our budget. She helped get us our Great used More

by theliftdoctor2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Longway, Katrina Montgomery
October 03, 2019

Sales Katrina did a great job helping me purchase my new Toyota Tundra. She listened and answered all my questions. She was not pushy and the right amount o More

by doug
Recommend Dealer
Yes
Employees Worked With
Katrina Montgomery
October 03, 2019

Katrina and Sam provided excellent help while finding the perfect SUV for our family. The communication and care is exceptional! Highly recommended! If you are looking for individuals that will provide you w More

by Amymessier80
Recommend Dealer
Yes
Employees Worked With
Sam Farrar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katrina Montgomery
October 01, 2019

Leandro and Handy Review Recently contacted Handy Toyota to ask about a vehicle. Not only did my sales person Leandro remember me, he remembered details from our last conversa More

by melissaj23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leandro Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2019

The Handy Experience Good deal done by Jamie Shea. Salesman Leandro Martinez was personable and easy to deal with. Jaime Longway was super fun and funny to hang out with More

by Suzie Kelleher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leandro Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Longway
September 24, 2019

My Favorite - Rav4 Thank you to Dennis Gebhardt who was the best sales person I have ever worked with. Not only did he help out my 91 year old dad find his favorite car More

by TLBemis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis , Jaime Longway
September 21, 2019

Another experience with Handy Toyota Very very helpful experience with Jean Marie Vianney Bugwiza through purchasing my 2008 Toyota 4Runner SR5. Nice SUV and drive smoothly at a great dea More

by Guigui77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Marie Bugwiza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Maltais
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Bachelder
September 12, 2019

Nice day to buy a new Toyota😊 You gotta love Toyotas and Handy Toyota has it together. Jonathan Fortin was the salesman who put me in yet another Toyota. He gave me a great deal More

by Patti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Fortin, Jaime Longway
September 12, 2019

Unbelievably bad Visited the showroom, asked to see Adam Lunesu and was told he wasn't there. Drove home, called Adam and left a voicemail. A week later he still h More

by ChasDeG
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Adam Luneau
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2019 -

Handy Toyota responded

Thank you for taking the time to provide us with your feedback. We currently have no record of you contacting our dealership and we would like for you to call Adam directly at (802) 528-2233 or send him an email at aluneau@handycars.com. We will do our best to resolve this issue and to earn your business. Thank you again.

Sep 12, 2019 -

ChasDeG responded

For the record, I called 802-528-2233 (Adam Luneau) on September 5, 2019 at 3:28 pm and left a message. That's a record. Must also be on your system. Secondly, since we were ignored on the Saturday visit, there would obviously be no record! I see no point in calling the same number again. I'm not about to chase you down. You want my business you ought to be calling me instead of fogging this review with a "no record" dismissal!

Sep 12, 2019 -

Handy Toyota responded

ChasDeg, We have no record of you calling our organization. We apologize that you were not helped in a timely manner this past Saturday. Please feel free to reach out to me at your convenience. Regards, Adam Luneau Handy Toyota 8025282233

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