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Handy Toyota
St. Albans, VT
4,259 Reviews
Welcome to Handy Toyota, Vermont's Oldest Toyota Dealer!
~Customer satisfaction before, during, and after the sale~
Handy Toyota has been serving the automotive needs of our customers from Franklin, Lamoille, and Chittenden counties since 1952. Though we're located in the heart of beautiful downtown St. Albans, Vermont, we attract much of our business from the greater Burlington/Williston area due to our reputation for small town integrity and big city deals.
At Handy Toyota we will do anything within our means to earn your business. Our Sales and Service staff have many years of experience and the dedication to provide you with the best possible car buying/servicing experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 4,259 reviews
May 23, 2020
All of our interactions with sales and service have been great . We deal with Jordan Kehaya in sales and he is always knowledgeable and professional. great . We deal with Jordan Kehaya in sales and he is always knowledgeable and professional. More
by Sjmk
May 23, 2020
Jordyn and Aaron helped us, both courteous, helpful, and friendly. Good price, good car. Would recommend for others. This is the second car we've purchased here. friendly. Good price, good car. Would recommend for others. This is the second car we've purchased here. More
by JR
May 18, 2020
Team Zak and Samantha! We were getting a recall repaired on my 2011 RAV4 and were looking for a replacement hybrid. Zak worked with us and we tried several vehicles. The thi We were getting a recall repaired on my 2011 RAV4 and were looking for a replacement hybrid. Zak worked with us and we tried several vehicles. The third looked good but had a dead battery. We joked about this and set up an appointment to come back the next day. Samantha, Zak’s teammate, worked with us and we purchased our 2018 RAV4 Hybrid. The only problem I have with the RAV is my husband keep taking it-he’s fallen in love with how smooth it rides and how beautiful it looks. Thank you all for the help! More
by Cwolfgang
May 15, 2020
Satisfied customer The dealership took my car in immediately because it could not be driven. Within 2 business days they had it fixed. They called me to keep me inform The dealership took my car in immediately because it could not be driven. Within 2 business days they had it fixed. They called me to keep me informed of the work they were doing. I really appreciated their quick response and the quality of the work! More
by James
April 19, 2020
Sold us a car with extremely dangerous brake issues - BEWARE Everything seemed great at first but when the car was serviced not too long after purchase, the mechanic told us that multiple bolts were either missi Everything seemed great at first but when the car was serviced not too long after purchase, the mechanic told us that multiple bolts were either missing or rusted on the brakes of the car, which was extremely dangerous. Be wary when buying a used car from Handy! More
by Dissatisfied buyer
Employees Worked With
Nicholas Lambert, Aaron Bachelder
March 25, 2020
15,000 mile care . 03/19/20 my wait time was supposed be an hour. I waited 2 1/2 hours as work order sat on their desk. I watched all the newer customers come in, wai . 03/19/20 my wait time was supposed be an hour. I waited 2 1/2 hours as work order sat on their desk. I watched all the newer customers come in, wait, and go. No one ever checked in on me to explain why the longer wait time...I figured they had found an issue with my 15,000 mile check up and were dealing with it. I finally stood up and walked to the service window and saw my work order laying on the desk. I stayed standing looking into the room 20 minutes until personnel came in to his area and saw me scowling and pointing to the desk area. He walked over to the paperwork and came to the door called my name and I walked out with him...told him I was NOT happy with such a long wait...what was the problem and he couldn't explain, didn't know how it happened, but went over the work order saying everything was great...somebody slipped up, Hope I didn't pick up the virus while I was sitting those extra hours!! More
by lbj52
Employees Worked With
Jaime Longway
March 25, 2020
Excellent Service and Great Buying Experience I was in the market for a truck and Adam Bentley was incredibly helpful throughout the whole process. He made it effortless and I ended up with the tr I was in the market for a truck and Adam Bentley was incredibly helpful throughout the whole process. He made it effortless and I ended up with the truck I wanted! It was easy talking with him and I will definitely be going back to get my truck serviced. Thanks again Adam! More
by colin.burns
Employees Worked With
Adam Bentley
March 25, 2020
Dennis is great! I purchased a Highlander from Dennis Gebhardt and was very impressed. He is responsive, fair and went above and beyond to make the purchase easy and I purchased a Highlander from Dennis Gebhardt and was very impressed. He is responsive, fair and went above and beyond to make the purchase easy and to ensure I was happy with the car. I would 100% recommend him to anyone! More
by Liz H.
Employees Worked With
March 20, 2020
Very pleased with everyone we met with. We purchased a new Avalon and we couldn't be happier with the service we received. We called the salesperson Jesse Turner and told him exactly what w We purchased a new Avalon and we couldn't be happier with the service we received. We called the salesperson Jesse Turner and told him exactly what we wanted and he found us a car that same day. More
by Maureen
Employees Worked With
March 14, 2020
90k mile service Great service, Great customer service from Jason. Only issue I have is $125/hr labor rate.WOW. Otherwise top notch everything! Love Toyota cars! Esp Great service, Great customer service from Jason. Only issue I have is $125/hr labor rate.WOW. Otherwise top notch everything! Love Toyota cars! Esp Corollas! More
by davidroyvt
Employees Worked With
Jason
