Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Handy Toyota
St. Albans, VT
4,211 Reviews
Welcome to Handy Toyota, Vermont's Oldest Toyota Dealer!
~Customer satisfaction before, during, and after the sale~
Handy Toyota has been serving the automotive needs of our customers from Franklin, Lamoille, and Chittenden counties since 1952. Though we're located in the heart of beautiful downtown St. Albans, Vermont, we attract much of our business from the greater Burlington/Williston area due to our reputation for small town integrity and big city deals.
At Handy Toyota we will do anything within our means to earn your business. Our Sales and Service staff have many years of experience and the dedication to provide you with the best possible car buying/servicing experience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,211 reviews
July 24, 2024
Very good prompt service. Easy to schedule. Organized and effective at communicating the status. Alan is very pleasant to deal with.. Easy to schedule. Organized and effective at communicating the status. Alan is very pleasant to deal with.. More
by tfaurevt
Employees Worked With
Alan Brown
July 24, 2024
I have always loved buying cars from Handy Toyota. Their service department is great and the sales people are very friendly. Todays visit was for an recall. Alan was on top of all my questions and nev Their service department is great and the sales people are very friendly. Todays visit was for an recall. Alan was on top of all my questions and never forgot about the details that I had asked for. I asked for touchup paint for both of my Toyota cars and it was not in stock, so it has been ordered. There’s a reason we keep on going back to Handy Toyota to buy all our cars. More
by lwall51
July 24, 2024
Convenient drive up service department. The service attendant will call you when the car is finished. Awesome! The service attendant will call you when the car is finished. Awesome! More
by Ravagirl
Employees Worked With
July 24, 2024
The staff are polite, but the work ethic is lacking. 'Half done' seems to be good enough for them. I was not satisfied at all with the "service" I received. Just one example of their lack of concern f 'Half done' seems to be good enough for them. I was not satisfied at all with the "service" I received. Just one example of their lack of concern for customer privacy, you cannot opt out of supplying the make and model of your car in this review, so I simply made one up. More
by saralloydt
Employees Worked With
Other Employees :
I did not get the name of the service person who stepped up to help me when Alan was too busy. , Alan Brown
July 24, 2024
Treat me quickly know what they were doing no problem with the counter person Pleasant get me informed with the counter person Pleasant get me informed More
by jay1sh1
Employees Worked With
July 23, 2024
Dennis Gebhardt made the purchase of our leased vehicle a smooth, short process. He went beyond expectations in contacting us before our appointment to be sure we had all the necessary information, greeted smooth, short process. He went beyond expectations in contacting us before our appointment to be sure we had all the necessary information, greeted us warmly and quickly dealt with the necessary paperwork. He also encouraged us to contact him in the future with any questions. Outstanding service. Our vehicle was serviced as we completed the purchase. Service time was as predicted, and Alan was especially helpful answering unrelated questions. Scheduling the service and adding additional requests went smoothly. We have dealt with Handy Toyota for years and have always been pleased with staff and service. More
by pudy
July 22, 2024
Not a great Experience at all. Service would not address the issues i had and said there was nothing more they could do. I will not be returning to this dealer. Service would not address the issues i had and said there was nothing more they could do. I will not be returning to this dealer. More
by stevencasscles
Employees Worked With
July 21, 2024
Nice People to deal with and everything well explain. The service provide by Zach was first class! The service provide by Zach was first class! More
by javier_canessag
Verified CustomerJuly 19, 2024
agreat job with tire rotation inspection. They neglected to tell me I failed two filters. Then sent emails to come back, when it could of been done when I was there. So I bought the filters They neglected to tell me I failed two filters. Then sent emails to come back, when it could of been done when I was there. So I bought the filters from toyota and put them in myself. I was. Not pleased More
by pfk1952
Employees Worked With
July 19, 2024
Huge thank you to Adam and his team at Handy's car Williston Road for getting me into my 2020 Nissan Sentra SV. This car is fantastic and it was a great experience at Handy's. I will 💯 be sending bus Williston Road for getting me into my 2020 Nissan Sentra SV. This car is fantastic and it was a great experience at Handy's. I will 💯 be sending business their way. More
by bubbadaddyDave
