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Handy Toyota
St. Albans, VT
4,211 Reviews
Welcome to Handy Toyota, Vermont's Oldest Toyota Dealer!
~Customer satisfaction before, during, and after the sale~
Handy Toyota has been serving the automotive needs of our customers from Franklin, Lamoille, and Chittenden counties since 1952. Though we're located in the heart of beautiful downtown St. Albans, Vermont, we attract much of our business from the greater Burlington/Williston area due to our reputation for small town integrity and big city deals.
At Handy Toyota we will do anything within our means to earn your business. Our Sales and Service staff have many years of experience and the dedication to provide you with the best possible car buying/servicing experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 4,211 reviews
July 15, 2024
Darren Callan has been helpful rescheduling appointments for me when I wasn’t able to keep my original appointments. The service department has always been accommodating. for me when I wasn’t able to keep my original appointments. The service department has always been accommodating. More
by Judy
Employees Worked With
July 14, 2024
I am writing this review to acknowledge the exemplary job done by Jesse Turner in selling us our new RAV4. All interactions were online/over the phone with Jesse until the day we picked up the car. He sent done by Jesse Turner in selling us our new RAV4. All interactions were online/over the phone with Jesse until the day we picked up the car. He sent us a video of the car we would order. He advised on aspects of selling my own car. He answered all our questions before the new car arrived in a timely manner. In all our interactions with Jesse, he was polite, professional, patient, and without pressure. His manner fostered trust and positivity with the process. Even after we purchased the vehicle, Jesse took the time to go above and beyond to rectify an issue to make sure we were totally satisfied with the purchase. We have purchased many vehicles over our lifetime and interacting with salesmen of his caliber are rare. We would say he's a valuable asset to Handy Toyota. We look forward to working with him on our next vehicle purchase. More
by am
Employees Worked With
July 12, 2024
Easy to schedule appointment & vehicle was done before promised time! Service advisor was great to deal with! promised time! Service advisor was great to deal with! More
by Kerryguyette
Employees Worked With
July 11, 2024
Always friendly! Honest and efficient! Thank you for exceptional service. Job well done. Thank you! Honest and efficient! Thank you for exceptional service. Job well done. Thank you! More
by Sgrimesvt
July 09, 2024
Great Service Department. I am very happy with their service and also very happy with the Dealership. I love it that they text me when it is time for the vehicle mileage che I am very happy with their service and also very happy with the Dealership. I love it that they text me when it is time for the vehicle mileage checkup. More
by amoodie
Employees Worked With
Alan Brown
July 08, 2024
Naim did not respond to any phone calls. I called 5 times between 1145 and 230 looking for information and a status of my service. Finally calling the main line I was able to get in touch wi I called 5 times between 1145 and 230 looking for information and a status of my service. Finally calling the main line I was able to get in touch with a woman who transfered me to Niam, again no answer. I called back and made her aware. She tried to reach him herself and could not. She also desribed the situation as a mess and said that the undercoating would not be done today because they forgot to coordinate it with the other toyota location in St. Albans.(I canceled the undercoat). She struggled to reach anyone in service who could help but had the service managers cell. She got in touch with him and put me through to him after having me on hold for 30 min. The service manager provided decent update on the status of the service. There was no issues found while diagnosing the brake issues I was experiencing. (Right rear wheel locking up). The service manager said if there was issue going forward to call him. He also said he would provide a rental if I wanted to schedule an undercoat at another time. Not sure I will want to return after today's experience. More
by prevonis
July 07, 2024
The staff are helpful and knowledgeable. The location is convenient. The waiting area is comfortable. The location is convenient. The waiting area is comfortable. More
by cmac
Employees Worked With
July 07, 2024
Samantha and Dennis were great! They were super helpful and so awesome to work with! They were super helpful and so awesome to work with! More
by Alex
July 07, 2024
As always their service dept was first class. I trust in the service whether it is for a routine oil change or a bigger issue I may be having. I trust in the service whether it is for a routine oil change or a bigger issue I may be having. More
by SGriffin
Employees Worked With
