Handy Toyota - Service Center

I've always had excellent results with your service department - sales, not so much. There was another individual besides Donovan involved in the servicing yesterday - Matthew Samuelson (not on the lis department - sales, not so much. There was another individual besides Donovan involved in the servicing yesterday - Matthew Samuelson (not on the list below) - with whom I did not speak. I'm investigating the next steps for the recommended additional work but appreciate the savings on the oil/filter change and the thoroughness of the multi-point inspection. Also, thanks for checking the lug nuts! More

I've always had excellent results with your service department - sales, not so much. There was another individual besides Donovan involved in the servicing yesterday - Matthew Samuelson (not on the lis department - sales, not so much. There was another individual besides Donovan involved in the servicing yesterday - Matthew Samuelson (not on the list below) - with whom I did not speak. I'm investigating the next steps for the recommended additional work but appreciate the savings on the oil/filter change and the thoroughness of the multi-point inspection. Also, thanks for checking the lug nuts! More

Victoria was the reason for a good rating. She restored my faith in Handy Toyota as my last experience was BAD She restored my faith in Handy Toyota as my last experience was BAD More

Jason was great! Accommodated the mishap from miscommunications -- first, my confusion about which location to go to, and then, kept following up until we got a hold Accommodated the mishap from miscommunications -- first, my confusion about which location to go to, and then, kept following up until we got a hold of each other, because I had gotten transferred to the answering service of a different Jason. I got a diagnostic of several pending major repairs -- everything was comprehensively laid out in a color-coded report with photos of my car's problem areas. I appreciated that Jason explained to me that the report is styled that way intentionally, for maximum transparency and trust building with customers. All around great experience, and I am very grateful for all the accommodation and assistance. More

Tonya and Errol went above and beyond to work with AUL to have my wheel bearing and speed sensor replaced. Tonya had the claim approved without me having to do anything - and when there was a delay in the se have my wheel bearing and speed sensor replaced. Tonya had the claim approved without me having to do anything - and when there was a delay in the service, she worked with Errol to extend my rental. I thought I'd have a problem with the service contract (you hear horror stories online), but Tonya did all the work with them and Errol got me back on the road in a rental in no time! More

Great service Quick and efficient drop off Stated in contact with me the entire time contact with me the entire time More