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Handy Toyota - Service Center

St. Albans, VT

4.5
1,420 Reviews

1,420 Reviews of Handy Toyota - Service Center

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June 05, 2025

Handy was a pleasure to work with — we bought the Rav4 from you and it was a pleasant experience. More critical is the consistently excellent follow up with maintenance services. More

by pfaff.william
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Handy Toyota responded

Thank you for the review and we appreciate your feedback!

May 30, 2025

Victoria was very kind and helpful for my needs. Would like to have her again When I need any Work Done on my vehicle More

by garrow1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Handy Toyota responded

Thanks for the review! We appreciate you leaving us one!

May 29, 2025

Friendly, knowledgeable, easy to work with. Took care of my needs and explained everything that was being done. More

by sunsetplumber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Maltais
5.0
This rating includes all reviews, with more weight given to recent reviews.
Errol Rule
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Bentley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tonya Ness
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025 -

Handy Toyota responded

Thanks for your review! We appreciate you taking the time to leave us one!

May 28, 2025

Exceptional Service! Megan was pleasant to work with and informed me of what to expect while waiting for my truck to be serviced. The waiting area was comfortable and a n More

by bobby72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan DeVinny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan DeVinny
May 28, 2025 -

Handy Toyota responded

Thank you for the great review! We are glad to hear that you had a good service experience with us!

May 26, 2025

Gave me the car and it wasn't finished. I found an incomplete item and had to go in an get someone to finish it. This has happened several times to me in the last 5 years. More

by beansviolins
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Megan DeVinny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Handy Toyota responded

Thank you for your feedback. This sounds frustrating and we sincerely apologize for the mistake on our end. It would never be our intention to have you come back for an incomplete item. Please contact our customer relations manager at ctoof@handycars.com to see if we can get a solution to this issue.

May 24, 2025

I returned to Handy Toyota in 2004. I bought my 1st Prius. I have remained with Handy due to the excellent customer service. I feel respected and treated as a knowledgeable person. I'm More

by mairannrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Luneau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Luneau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025 -

mairannrn responded

This not what I wrote Dealrater. I wrote: " I bought my 1st Prius from Handy Toyota in 2004.

May 24, 2025

The dealership is professional and extremely friendly . The place is always clean and on time . More

by Shawn.greyghost
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Naim Qubrosi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

Handy Toyota responded

Thank you for the review! We are glad you had a good experience!

May 21, 2025

Took my car in for maintenance today. Victoria Barbagallo was really friendly, knowledgeable and efficient. She answered all my questions and concerns about what needed to be done with m More

by Spencer Salerno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025 -

Handy Toyota responded

Thank you for the feedback and kind words! We are glad you had a good experience with us!

May 21, 2025

Good bunch to deal with never had any issues first time working with Tory in the service department very polite and knowledgeable young lady and the coffee was fresh and hot. More

by gjquilliam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali Kamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Luneau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025 -

Handy Toyota responded

Thank you for the review! We're glad you enjoyed your service with us!

May 20, 2025

The Dealer was able to fit me in quickly and fixed all the issues I was having w/my truck. Everyone was very nice. They even got me a loaner car. Thank you. :-) More

by Shauna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan DeVinny
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025 -

Handy Toyota responded

Thank you for the review and we are glad you had a good service experience!