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Harbro Sales & Service Inc

Whitinsville / Webster, MA

4.9
2,480 Reviews
Welcome to Harbro Sales & Service, where we're not just in the business of selling cars; we're in the business of creating happy and satisfied customers. For more than half a century, we've been a trusted name in the automotive industry, serving the Blackstone Valley area of Massachusetts. What sets us apart is our commitment to your peace of mind. With our exclusive 30-Day Buyback Promise, we stand by every vehicle we sell. If you're not completely satisfied with your purchase, we'll take it back, no questions asked. At Harbro, it's not just about the cars; it's about your experience. We treat our customers the way we would want to be treated, and it shows in our long-standing reputation. Discover hassle-free car buying and service at Harbro Sales & Service – where your satisfaction is our priority.
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546 Providence Rd. / 103 Worcester Rd.

Whitinsville / Webster, MA

01588

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Showing 2,480 reviews

April 06, 2018

Mint truck After 30 yrs of used car headaches , last week I went to Harbro in whitinsville. I never had a better experience buying a truck. Dan Brinkley made ev More

by Last farmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Brinkley
April 06, 2018

What a great place So I received coupons in the mail for an oil change for prices that were more than reasonable. While I was there getting my oil changed I asked about More

by Jlegere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The mechanic jim Bonner was great at his job and kept the service department very informed on where he was with my truck , Mark Alisch
April 04, 2018

Wonderful experience once again Once again the experience could not have gone better, salesman Mike McLaughlin was excellent all paperwork etc. was done super fast, I went in at 8AM More

by DonnaT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael McLaughlin
April 03, 2018

Overall - A Great Experience I have always had an outstanding rapport with the Harbro team. We recently bought a 2015 Kia Sorrento from Harbro. It is our 9th vehicle purchased More

by lairds
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Brinkley
April 03, 2018

Harbro - More than expected There are many reasons I prefer to deal with Harbro. Besides the quality of the vehicles, the outstanding service and the reputation, I know I'm deali More

by Jeff90125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Brinckly
April 03, 2018

Unprofessional Very unprofessional. They could have had a very easy sale. We had done our research, knew exactly what we wanted, and already had our financing arrang More

by Rayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : unknown, Danny Freedman
Apr 21, 2018 -

Harbro Sales & Service Inc responded

I would like to apologize for any lack of professionalism that anyone on our team showed you. It is certainly not the way we want anyone treated, and I am truly sorry. Since founding Harbro 45 years ago, I have learned a lot from people who give me honest feedback, so I thank you for your candid review. Since you didn't buy from us, and you didn't identify yourself in this review, I could not figure out who you are, so I don't know how to contact you to apologize in person. I hope that you will read this and accept our apologies. If there is anything that we can do to redeem ourselves in your sight, please let me know. My email is tim@harbroauto.com Tim Hare, Founder and Owner

April 03, 2018

Easy, smooth experience This was the first time, I bought a car by myself. This crew made it an easy and smooth experience for me. Thank you for your help! I love my Subaru. More

by AlleyG89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Violette
March 31, 2018

Great techs very helpful Joe C and Joe y helped me with some questions and concerns I had and were extremely professional and helpful. I will definitely use this shop for my f More

by Ajdugan94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Ceramicoli, Joe Yuele
March 31, 2018

Totally worth going there! This dealership is excellent in both sales and service. I love my Ford F150 i bought there three years ago and the service I've received since bought More

by CynDesignz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Ceramicoli
March 30, 2018

Repairs/Service is the Best I brought my Saturn Vue to Joey Yuele to have the gas tank straps replaced. The work was done earlier that expected, and done just as I needed. I' More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Yuele
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