Harbro Sales & Service Inc
Whitinsville / Webster, MA
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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A Family Owned Dealership Made All The Difference I purchased a pickup truck from Harbro a few months ago, and have high praise for the experience. I was satisfied with the sale price, and happy with I purchased a pickup truck from Harbro a few months ago, and have high praise for the experience. I was satisfied with the sale price, and happy with the quality of the vehicle, but I was especially happy with the way I was treated throughout the sales, finance and delivery process. It was a much different experience than previous ones I have had, when buying from large dealerships. Unfortunately, I registered the vehicle in my home state of Pennsylvania, who's restrictive laws and guidelines made this a much longer transaction than any of us would have wanted. That said, the Harbro staff - most especially finance manager Mike Hare - were extremely diligent in regard to the paperwork, and patient with me throughout. Mike, in particular, is very friendly and reasonable, and takes the necessary time to explain all the important particulars of your purchase - details that other dealerships try to just blow past. He also worked hard to get me an additional loan approval, when it turned out that I needed one. Ultimately, the fact that they are a family owned dealership is what sets them apart. The situation with my truck could have been a nightmare, and would likely have been shoved to the backburner at a large dealership. Instead, Harbro made my problems, their problems. In the 25 years that I've been purchasing vehicles, I've never had a better experience. More
Always good, fair I have taken my vehicle to Harbro for years. Always honest, fair, good service. I expect that I will always use them for service when I am able. Sev I have taken my vehicle to Harbro for years. Always honest, fair, good service. I expect that I will always use them for service when I am able. Several of my friends use them, as well. More
Great product, but lacking in service Very happy with the 2010 Jeep recently purchased from this location. Runs well and was exactly was I was looking for. Transaction experience howeve Very happy with the 2010 Jeep recently purchased from this location. Runs well and was exactly was I was looking for. Transaction experience however had several hiccups along the way and there was some miscommunication regarding the registration and a matter concerning a broken headrest. Terrible experience with UMASSFIVE FCU, the bank this dealership prefers to finance through. Experience with dealership was not completely terrible, but sales employee seemed more interested in getting a good review rather than ensuring satisfaction - which sort of goes hand in hand. Again, not a terrible dealership, but this experience left me considering looking elsewhere in the future. More
Over the top I bought a used vehicle from harbro and I truly feel. Like they went further than ever expected with looking into the shape the car was in, I am thoro I bought a used vehicle from harbro and I truly feel. Like they went further than ever expected with looking into the shape the car was in, I am thoroughly impressed with how kind and helpful they were. More
Just bought F150 truck It was a real pleasure purchasing the 2010 Ford F-150 at Harbro in the Webster office. Dave was very helpful. As usual Harbro followed up and made sur It was a real pleasure purchasing the 2010 Ford F-150 at Harbro in the Webster office. Dave was very helpful. As usual Harbro followed up and made sure the truck is in very good running condition. We are very pleased and would recommend the company to all our friends. Best regards, Joe and Martine Latour More
Quick and painless Harbro helped me get out from underwater on my high mileage vehicle with a more than fair trade value. They also were able to find a car to fit my ti Harbro helped me get out from underwater on my high mileage vehicle with a more than fair trade value. They also were able to find a car to fit my tight budget in a matter of 24 hours. The staff communicated well and had me in my new vehicle in less than a week. More
A very pleasant service experience! Thank you very much Mike Harr! You are a true gentleman!! Also special thanks to Kevin Manning, service manager and Don Latham who performed the work Thank you very much Mike Harr! You are a true gentleman!! Also special thanks to Kevin Manning, service manager and Don Latham who performed the work on our truck! You all are the best! Emmett and Nancy Lewis Douglas Ma More
Great place to get a car! A friend had mention Harbro to me said they had family members/friends that had purchase cars from there and they are known for their honest repetion. A friend had mention Harbro to me said they had family members/friends that had purchase cars from there and they are known for their honest repetion. Previous places I went to I felt like they weren't really working with me to get what I wanted but pressuring me to get what I really could not afford in order to make the sale. When I stopped at Harbro Dave was nice and helpful to work with. He really took to the time to show me different options so I was happy to be able to get the reliable car that I wanted and within in my budget! More
Great Overall service Dave and his team were great, got me in the exact car that I wanted! I highly recommend Harbro and would send anyone there without question! Dave and his team were great, got me in the exact car that I wanted! I highly recommend Harbro and would send anyone there without question! More
Best used car buying experience EVER!!!!! An unplanned stop at this dealership resulted in one of the best buying experiences I've had. Dave Malo not only located exactly what I was looking f An unplanned stop at this dealership resulted in one of the best buying experiences I've had. Dave Malo not only located exactly what I was looking for but on short notice, late in the day, arranged for it to be driven from their other location for my wife and I to see. No pressure, no hassle just an honest desire to satisfy a customer. Although I didn't meet anyone in the service dept., it was obvious they had the same motivation as Dave. They went way beyond my expectations to inspect and prepare the vehicle for delivery. I will absolutely, without hesitation, encourage anyone I know to shop here. More