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Harbro Sales & Service Inc
Whitinsville / Webster, MA
2,387 Reviews
Welcome to Harbro Sales & Service, where we're not just in the business of selling cars; we're in the business of creating happy and satisfied customers. For more than half a century, we've been a trusted name in the automotive industry, serving the Blackstone Valley area of Massachusetts.
What sets us apart is our commitment to your peace of mind. With our exclusive 30-Day Buyback Promise, we stand by every vehicle we sell. If you're not completely satisfied with your purchase, we'll take it back, no questions asked.
At Harbro, it's not just about the cars; it's about your experience. We treat our customers the way we would want to be treated, and it shows in our long-standing reputation. Discover hassle-free car buying and service at Harbro Sales & Service – where your satisfaction is our priority.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 2,387 reviews
January 29, 2009
I cannot express accurately in words the way the Mike Hare and Harbro Auto in Whitinsville MA, 01588 treated me and my family in our search for a new vehicle. Harbro and Mike Hare are unmatched in the i Hare and Harbro Auto in Whitinsville MA, 01588 treated me and my family in our search for a new vehicle. Harbro and Mike Hare are unmatched in the industry. You WILL BE treated with respect and dignity no matter what your situation. Mike, and Harbro in general, are not selling/servicing cars, they are selling/servicing a RELATIONSHIP! Honesty, Integrity and Knowledge are words that come to mind. Mike listened to me, understood me, gave me options, gave me the truth. He cared about me, Harbro cares about me. Yet I know that Mike/Harbro would care about anyone who would come thru their door. Go see them! You will not be dissappointed!! That being said, lets talk a little about what they did for me specifically. I came in at whits end, sat down and advised Mike of my situation (no money down, no financing so far, no car, two young kids and my girlfriend to get back and forth to work......just lost), he took careful mental note of the situation and what I wanted. He put me in a 2007 Chrystler Town and Country within literally minutes...not hours....minutes..with financing, with an unmatched extended warranty, with better knowledge of what I should do, what can be done and the benefits of it all. We are not talking about an man who is working for a commission and will do whatever it takes, he worked from his heart to get my family and I back on our feet AND gave us MORE to reassure us that if anything goes wrong they would be there to help in the future as well. In fact, Mike does what he does for the integrity of the business, not to make a commission. I will never shop, or suggest to another to shop, for a vehicle from anyone else other than Mike Hare and Harbro Auto ever again. Thank you Mike Hare and thank you Harbro for giving my family a new lease on life! Joshua Koenig/Dawn Simpson/Juleus C W Koenig/Anthony J Venuti More
by JOSHUA KOENIG
Helpful September 24, 2007
I have been purchasing vehicles from Harbro (Linwood site) for the past twenty plus years and I would not hesitate in recommending them to any one interesed in purchasing a vehicle. Between my wife and site) for the past twenty plus years and I would not hesitate in recommending them to any one interesed in purchasing a vehicle. Between my wife and I, we have purchased close to twelve vehicles from them and have been satisfied and treated with the utmost of respect and concern on each and every purchase. The salesman that we have delt with the most, Harry Malkasian, is an individual of great integrity and has always been staight forward with us. He has always done his best to ensure that the vehicle that we were purchasing is properly prepared and he makes the process of purchasing a vehicle effortless. The service staff is outstanding. They completely check your vehicle prior to delivery to ensure that it has no problems and will take care of such problems so that when the vehicle is delivered, you can be assured of its dependability. Finally, from Tim Hare on down, each employee takes great pride in providing friendly and courteous service to its customers as well as providing a great product - Sales and Service. I have no reservations recommending Harbro for either sales or service. More
by scennap
Employees Worked With
Harry Malkasian
September 24, 2007
Since I bought my car in 2003, I have been continually impressed with the service at Harbro. They are friendly, reliable, and honest. I never worry about my car because I know they will always take care impressed with the service at Harbro. They are friendly, reliable, and honest. I never worry about my car because I know they will always take care of me. I will always buy from Harbro because my first experience was easy and stress-free. I recommend them to everyone I know! More
by mj916
September 23, 2007
With used car dealers, it's all about trust. And no person, no dealer, is more worthy of trust than Tim Hare at Harbro. We've bought two, maybe three cars from Harbro and when I need a car, the first person, no dealer, is more worthy of trust than Tim Hare at Harbro. We've bought two, maybe three cars from Harbro and when I need a car, the first call I make is to Harbro. And they're located about 50 miles from where I live! Tim and company listen well. They don't try to force you toward what they have on the lot, they listen to what you want, discuss what you mean to make sure what you want is really what you need, and they work with you until they find you what satisfies. They advise you as your best friend or family member would. They tell you if you're thinking is off base, and they tell you if buying new is really a better thing for you to do, even if that means loss of this particular business for them. On Tim's advice, I bought new last year when my car, purchased at Harbro and driven into the ground, finally died. It was the right decision at the time but next time, I expect to go back to my preference, buying used from Harbro. More
by christineeyre
September 23, 2007
I have purchased 2 vehicles from Harbro and each time, it has been a plasure! They went above and beyond to help me to find the cars I needed and wanted. I feel so comfortable with everyone that works ther has been a plasure! They went above and beyond to help me to find the cars I needed and wanted. I feel so comfortable with everyone that works there and at no time did I ever feel pressured or stressed about it. I know that when it is time for me to purchased another pre-owned vehicle, they will be the first ones I go to. Thank you Harbro!! More
by Amiejpms
Employees Worked With
Jason
September 23, 2007
This rating is actually for the Linwood Harbro, but there was no link on the page to enter a rating for that location. We've been to Harbro for both sales and service, and have been extremely pleased with t was no link on the page to enter a rating for that location. We've been to Harbro for both sales and service, and have been extremely pleased with them on all accounts. The first car we purchased there had some problems, and we ended up returning it in exchange for another one. Harry agreed to the exchange without any argument, and went above and beyond to ensure that we were happy with the new one. He and his staff have always been friendly and courteous, and very accomodating. On the service side of things, Mark has taken care of all our needs and we now bring all 6 of our cars to Harbro for service and repairs. They know their stuff, and have fixed a few problems on our 2 older cars that other mechanics could not identify or had mistaken for something else. Mark and his staff listen and take the time to investigate the problem, and then explain it to us in detail. They have gained our confidence and our trust. I also recommend them for auto detailing. They did a great job on an older car of ours and the prices are reasonable. More
by lnelson121
