Back

Harbro Sales & Service Inc

Whitinsville / Webster, MA

4.9
2,390 Reviews
Welcome to Harbro Sales & Service, where we're not just in the business of selling cars; we're in the business of creating happy and satisfied customers. For more than half a century, we've been a trusted name in the automotive industry, serving the Blackstone Valley area of Massachusetts. What sets us apart is our commitment to your peace of mind. With our exclusive 30-Day Buyback Promise, we stand by every vehicle we sell. If you're not completely satisfied with your purchase, we'll take it back, no questions asked. At Harbro, it's not just about the cars; it's about your experience. We treat our customers the way we would want to be treated, and it shows in our long-standing reputation. Discover hassle-free car buying and service at Harbro Sales & Service – where your satisfaction is our priority.
Contact Dealership

546 Providence Rd. / 103 Worcester Rd.

Whitinsville / Webster, MA

01588

Directions

By Type

Showing 2,390 reviews

October 29, 2022

Personable, Knowledgeable, Friendly, Experienced, Helpful. Was able to beat any big companies pricing. Left there confident I did the right thing. More

by Phillyfan6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonah Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jude Wassell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Sylvester, Maria Mironidis
Nov 01, 2022 -

Harbro Sales & Service Inc responded

Thanks for the great review! We appreciate you! -Mark

October 29, 2022

Great service that was done within 24 hours. They could have easily charged me for more than they did. An honest company that only charged me for what actually needed fixing. They are my go to More

by m.comforti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Sylvester
Nov 01, 2022 -

Harbro Sales & Service Inc responded

Thanks for your continued business and your feedback! We appreciate it! -Mark

October 28, 2022

It is very easy to schedule an appointment. Always great quality and proactive friendly service from Aaron. More

by nccp121356
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Sylvester
Nov 01, 2022 -

Harbro Sales & Service Inc responded

Thank you for taking a minute to leave us some feedback.. it really helps! -Mark

October 26, 2022

Harbro SERVICE Center has always been extremely flexible and honest with us! We have not been as satisfied with the sales department however. More

by MEANDZ88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Sylvester
Nov 01, 2022 -

Harbro Sales & Service Inc responded

Thank you for your review! Every bit of feedback helps our whole team! We appreciate it. -Mark

October 26, 2022

Gave me a used car with tons of issues, now giving me a hard time about fixing them and doing the bare minimum to fix certain things! More

by barberjacqulyn9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Hare
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Valletto
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Connolly
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Judson
Nov 01, 2022 -

Harbro Sales & Service Inc responded

Hi Jackie, as we talked about through text, I want to thank you for bringing this to my attention. I did not know that you were having any issues with the Nissan. If you would like to take me up on my offer of a loaner while we check over the concerns you had with the charger outlet, speaker, and nail in your tire - just let me know when ! I would love to have you show me personally whats going on so I can make sure we resolve any issues. You have my cell phone number, so feel free to text me any time, or call at the office - 508-234-6767. Thanks again, Mark

October 23, 2022

They always try to squeeze you in heaven when they don’t have appointments They are also always very friendly and explaining what needs to be done and if it’s a safety issue or not More

by Max
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Sylvester
Nov 01, 2022 -

Harbro Sales & Service Inc responded

Thanks Max, we appreciate your business! -Mark

October 20, 2022

Never a question when you need work done. Work is done professionally. Will return when needed. More

by Hugteri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Sylvester
Oct 21, 2022 -

Harbro Sales & Service Inc responded

Thanks for helping out service team with your review! We appreciate it! -Mark

October 19, 2022

Always have a great experience with Harbro, they’re efficient and trustworthy and treat their customers like family. More

by Joriatodd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

Harbro Sales & Service Inc responded

Hey Joria! It was great catching up with you! Glad to hear things are going so well for you. Hope you have an amazing trip next month, make sure to take tons of pictures! -Mark

October 19, 2022

The nicest people work here! Very easy to schedule an appointment. Fabulous place to do business with! More

by cindyhoutchens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

Harbro Sales & Service Inc responded

Hi Cindy, we like our people too! Happy to hear everyone treated you well. See you soon! -Mark

October 18, 2022

Great customer service. For one issue on my car, they advised me to go to another place that specializes in that particular repair. That really speaks highly to the integrit More

by mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Sylvester
Oct 19, 2022 -

Harbro Sales & Service Inc responded

Mike, thanks for taking the time to leave your feedback. While we hope we are the best at everything, we aren't too proud to refer you to a specialist when it is the best thing for you! I'll make sure the service team knows they did the right thing! -Mark

...
36
...