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Harbro Sales & Service Inc

Whitinsville / Webster, MA

4.9
2,391 Reviews
Welcome to Harbro Sales & Service, where we're not just in the business of selling cars; we're in the business of creating happy and satisfied customers. For more than half a century, we've been a trusted name in the automotive industry, serving the Blackstone Valley area of Massachusetts. What sets us apart is our commitment to your peace of mind. With our exclusive 30-Day Buyback Promise, we stand by every vehicle we sell. If you're not completely satisfied with your purchase, we'll take it back, no questions asked. At Harbro, it's not just about the cars; it's about your experience. We treat our customers the way we would want to be treated, and it shows in our long-standing reputation. Discover hassle-free car buying and service at Harbro Sales & Service – where your satisfaction is our priority.
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546 Providence Rd. / 103 Worcester Rd.

Whitinsville / Webster, MA

01588

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Showing 2,391 reviews

April 20, 2021

Very happy with my visit for an oil change. Great waiting room and estimates on a couple things that need service soon. Definitely sticking with the service center! More

by KATHYHEHIR
Recommend Dealer
Yes
Employees Worked With
Mark Alisch
April 18, 2021

There was a slow leak in my right rear tire. Your team spotted the leak, removed the tire and fixed it - all at no charge. Many thanks! More

by dickskinner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Sylvester, Mark Alisch
April 15, 2021

I am always happy with the service here!! I used to go into auburn for tires but was left waiting all day!! Harbros gets it done within the hour!! More

by janet_peterson55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Sylvester
April 14, 2021

I brought my 2017 KEA Sportage in to be serviced and was told that I needed a complete brake job. I have had the vehicle for less then a year and it has only 38000 miles on it .I am not an aggressive driver More

by truken15
Recommend Dealer
No
Employees Worked With
Mark Alisch
April 14, 2021

Aaron is very helpful even when I stop by. Just had snow tires changed out and tire pressure gage was still on. He reset easily. More

by janet_peterson55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Sylvester
April 14, 2021

This is the 3rd vehicle my wife and I have purchased from Harbro. Always a great no nonsense experience. I had some concerns with the vehicle before buying, but their resolution exceeded my expectations and More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Cole
Apr 14, 2021 -

Harbro Sales & Service Inc responded

Thank you for allowing me the opportunity to help you experience "carjoy"! Enjoy your new-to-you Highlander! - Jeremy

April 14, 2021

Always great service with sales and service! I would never shop anywhere else for a car and the service dept does whatever they can to leave you with a smile! More

by Jamie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Curini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Sylvester
April 13, 2021

Best experience ever! Bob fit me to a car that accommodates my needs and wants in a car! The environment was very welcoming from all in the office. Would definitely recommend to anyone looking for More

by Aggodin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Cole
April 10, 2021

Awesome staff and prices. No pressure at all and they work hard to get you what you want plus a very fair value for your trade. You won’t find a more honest dealership. To date we have bought 5 vehicles More

by teg4463
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Cole, Chris Rodgers
April 05, 2021

I've been very satisfied with the service done to my car. It is always done in the amount of time they say it will be. Mark and all of the service staff are professional and very helpful. More

by cynthiaminer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Sylvester, Mark Alisch
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