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Harbro Sales & Service Inc

Whitinsville / Webster, MA

4.9
2,391 Reviews
Welcome to Harbro Sales & Service, where we're not just in the business of selling cars; we're in the business of creating happy and satisfied customers. For more than half a century, we've been a trusted name in the automotive industry, serving the Blackstone Valley area of Massachusetts. What sets us apart is our commitment to your peace of mind. With our exclusive 30-Day Buyback Promise, we stand by every vehicle we sell. If you're not completely satisfied with your purchase, we'll take it back, no questions asked. At Harbro, it's not just about the cars; it's about your experience. We treat our customers the way we would want to be treated, and it shows in our long-standing reputation. Discover hassle-free car buying and service at Harbro Sales & Service – where your satisfaction is our priority.
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546 Providence Rd. / 103 Worcester Rd.

Whitinsville / Webster, MA

01588

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Showing 2,391 reviews

February 07, 2021

I needed an oil change but I also had my check engine light on which they found quickly & put my mind at ease that it was nothing really serious .Mark was amazing to deal with. More

by LVIOL610
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Alisch
February 05, 2021

All of my questions were answered well and I trust them with my car. I had a family member who had only good things to say about Harbro. That is why I bought my car there. More

by loprou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Sylvester
February 04, 2021

I dealt with Sean, who was absolutely amazing. I am very pleased with the service and will definitely come back and be referring friends and family. A+ More

by neilthebondsman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2021

Great dealership and staff would buy again from them really know there stuff from mechanics to financing it is worth your ride to see these people More

by hank50three
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Rodgers
February 04, 2021

I went for a oil change and I wasn't going to be around until after you close to pick it up my vehicle and I asked to pay for it in advance and they said that they didn't know how much a oil change was so More

by jay_smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark Alisch
Feb 16, 2021 -

Harbro Sales & Service Inc responded

Hi Jay, thanks for expressing your concern with how the billing was handled. Thanks for taking the time to talk to me more about this. As we talked about, we can't always pre-bill invoices because we don't always know exactly what a vehicle will need, as well as the taxes, etc. I am sorry to hear that this wasn't communicated to you in a way that you felt satisfactory. As you know, we take it seriously when someone feels they could have had a better experience. Hope to see you soon, we look forward to earning another 5 star review! -Mark Hare

February 04, 2021

I bought my car in September of 2020. In Jan- Feb I have over 400$ of repairs later. I would like to know how does that work? If they knew a certain problem happens with my kind of car why wasn’t I told abo More

by jayquellinmercado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Rodgers
February 04, 2021

I have had nothing but fantastic service at the Webster location. I had been a customer for a few years for basic maintenance, then bought a car there. No regrets. Appointments are easily scheduled, work i More

by kare7765
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Sylvester
January 31, 2021

I have to honestly say buying a car at Harbro was the best experience I've had in my life! Bob and the staff were amazing! More

by kathyanderson1968
Recommend Dealer
Yes
Employees Worked With
Bob Cole
January 28, 2021

Bought 2 cars from Harbro within last year. Sales and service teams have been excellent and have helped us from point of sale and have been helpful after with service. More

by briancole1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meagen Query
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Alisch, Bob Cole
January 27, 2021

Great maintenance service and staff. I truly appreciate Mark going out of his way to accommodate my needs, and could not have asked for better service. I have been a customer of Harbro's for over 35 years More

by scennap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Alisch
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