Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Harbro Sales & Service Inc
Whitinsville / Webster, MA
2,394 Reviews
Welcome to Harbro Sales & Service, where we're not just in the business of selling cars; we're in the business of creating happy and satisfied customers. For more than half a century, we've been a trusted name in the automotive industry, serving the Blackstone Valley area of Massachusetts.
What sets us apart is our commitment to your peace of mind. With our exclusive 30-Day Buyback Promise, we stand by every vehicle we sell. If you're not completely satisfied with your purchase, we'll take it back, no questions asked.
At Harbro, it's not just about the cars; it's about your experience. We treat our customers the way we would want to be treated, and it shows in our long-standing reputation. Discover hassle-free car buying and service at Harbro Sales & Service – where your satisfaction is our priority.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,394 reviews
January 24, 2019
Thankful for Quality Local Service! I'm so thankful for quality local service that I can count on. I put a lot of miles on my car and I can always count on honest service from their tec I'm so thankful for quality local service that I can count on. I put a lot of miles on my car and I can always count on honest service from their technicians. Thank you Harbro! More
by KAube77
Helpful January 23, 2019
Highly recommend I highly recommended buying a car from Harbro. Mike was low pressure and was interested in making sure the car was right for me, not just getting it o I highly recommended buying a car from Harbro. Mike was low pressure and was interested in making sure the car was right for me, not just getting it off the lot. My car died and Mike even arranged for a courtesy car. The price was great and when I pointed out a few minor repairs needed they were promptly made. This was a great buying experience! More
by Newp0rt26
January 23, 2019
Exceptional service and highly recommended. Mike was very helpful picking the perfect car for my needs and also assisting in my trade in. I love that they are a full service and they worked with Mike was very helpful picking the perfect car for my needs and also assisting in my trade in. I love that they are a full service and they worked with my insurance agent so I could just drive away. More
by Musicmofodad
Employees Worked With
December 30, 2018
100% excellent treatment This experience started when I arrived at service on an emergency visit because my original car showed a major temperature malfunction. Service assess This experience started when I arrived at service on an emergency visit because my original car showed a major temperature malfunction. Service assessed the problem and gave me a choice to have water pump replaced or talk to a salesman about replacing the vehicle altogether. Mark Hare went to work immediately and within two days, I had chosen my new used car and was on my merry way. Awesome from start to finish. The whole team from service to sales made my emergency situation into a wonderful car buying experience. More
by Brenda
December 13, 2018
It was a simple, easy and enjoyable buying experience In comparison to other dealerships, Harbro is leaps and bounds above on customer service. I gave Mike the criteria for the car I needed/wanted, and he In comparison to other dealerships, Harbro is leaps and bounds above on customer service. I gave Mike the criteria for the car I needed/wanted, and he did all the leg work. He gave me several different options, including options that I hadn't considered. He was very open with me about everything. He even found me a much better loan rate than the one I was preapproved for before I came to the dealership. Harbro will be my FIRST stop from now on, when looking for a used car. Thanks!! More
by Dustin P.
Employees Worked With
December 07, 2018
No Pressure They are the nicest people there, extremely helpful and know their business. I'm a new customer and am very happy with my choice of service center They are the nicest people there, extremely helpful and know their business. I'm a new customer and am very happy with my choice of service center. More
by Polly
Employees Worked With
Mark Alisch
December 02, 2018
No pressure to buy ..Was very laid back...My salesman Mike was very nice and made the pressure of buying a vehicle very comfortable..Thank you to buy ..Was very laid back...My salesman Mike was very nice and made the pressure of buying a vehicle very comfortable..Thank you More
by satoone77
Employees Worked With
Michael McLaughlin
November 30, 2018
More Than Routine Took my vehicle in for routine OLF maintenance and a complete safety checkup as well. Discovered I need rear brakes which they installed during the s Took my vehicle in for routine OLF maintenance and a complete safety checkup as well. Discovered I need rear brakes which they installed during the same visit. Since the brake replacement was unplanned, they provided a ride for me to get home and had the brakes installed by noon. The service here and the treatment of customers is unmatched. I have been a customer for over thirty years and the level of staff commitment to quality customer service has always been outstanding. More
by scennap
Employees Worked With
Paul Naylor
November 25, 2018
Professional Friendly and professional staff! Answered all my questions and work fast! And they have free coffee and wifi!! The office staff is always good with my Friendly and professional staff! Answered all my questions and work fast! And they have free coffee and wifi!! The office staff is always good with my kids! More
by Gpenesis
Employees Worked With
Michael McLaughlin, Mark Alisch
November 25, 2018
best help in finding a new car Never pressured into choosing a car. Very friendly and definitely knew how to treat the customer properly. When searching for a new car, this dealersh Never pressured into choosing a car. Very friendly and definitely knew how to treat the customer properly. When searching for a new car, this dealership gave me the best experience of multiple others in the area. 100% will continue to go back to Harbro for future cars and for overall service on my new car. More
by Nacho angry
