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Harry Robinson Buick GMC
Fort Smith, AR
2,827 Reviews
We are a New Buick & GMC dealer selling all makes and models of preowned vehicles. We also provide GM Certified Service, Parts & Accessories. We also have a full-service Body Shop working on all makes and models and accepts all insurance.
•Harry Robinson has the largest inventory of the premium brands Buick and GMC.
•We also have the largest Pre-Owned selection in the River Valley.
•We give you more in trade.
•All of the knowledgeable sales professionals have been thoroughly trained by GM on the products we offer.
•We score top in customer service both in sales & service. Remember service is a major part of the sale and for Harry Robinson it’s not just service, it’s certified service.
Call, E-mail or come by and see for yourself!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,827 reviews
November 26, 2014
Great Customer Service Highly Recommend. One time I had my car being serviced at the dealership and left my golf clubs in the back of car. I really needed them for a golf Highly Recommend. One time I had my car being serviced at the dealership and left my golf clubs in the back of car. I really needed them for a golf tournament and the dealership was closed-early Sunday morning. I was able to use Facebook and contact Renee and she was able to get my clubs out of the car for me! Wow! That was customer service. I have also had several other great experiences there and always professional and honest! I am going to have to buy two cars soon for teenage girls...where do you think I will be shopping??! You got it! Harry Robinson GMC More
by badpresley
Employees Worked With
November 26, 2014
new gmc pickup My Salesman (Mart) got me exactly what I wanted at the price I wanted. He didn't try to sell me anything I didn't want. He was straight forward and My Salesman (Mart) got me exactly what I wanted at the price I wanted. He didn't try to sell me anything I didn't want. He was straight forward and direct. I will definitely buy my next truck from him. More
by captain1969
November 25, 2014
Highly Recommend! Great experience - I told them what we wanted and they did all the work for us! We are very busy people and they saved us time and energy. They even Great experience - I told them what we wanted and they did all the work for us! We are very busy people and they saved us time and energy. They even came to my office to evaluate my trade in. Very much appreciated! More
by diannaladd
November 24, 2014
Simply the BEST! Simply the BEST dealership to ever deal with---hands down. They treat each of their customers like family. Whether in sales or service, every experi Simply the BEST dealership to ever deal with---hands down. They treat each of their customers like family. Whether in sales or service, every experience has been 5*. More
by klbar1
November 21, 2014
THE BEST AROUND !!!!!!!!! Best dealership and staff you find. Honest, Caring and true professionals that do not try to take advantage of you. Only people I will deal with. Best dealership and staff you find. Honest, Caring and true professionals that do not try to take advantage of you. Only people I will deal with. More
by jacksonpa1
November 16, 2014
Terrain We bought a 2014 terrain from joey thomas and had a great experience, we will be back for our next new car as well, good job We bought a 2014 terrain from joey thomas and had a great experience, we will be back for our next new car as well, good job More
by Flobush488
Employees Worked With
November 12, 2014
Great people!! In the last few years, My husband and I have bought 2 GMC Acadia's from this dealership....a 2011 and now a 2015 I've taken the 2011 in several times In the last few years, My husband and I have bought 2 GMC Acadia's from this dealership....a 2011 and now a 2015 I've taken the 2011 in several times for warranty or recall work and have been very pleased with their service and cleanliness of their business. This time we used Jack Dean as our salesman and he was great...he helped us find a great deal and a beautiful vehicle for us...very helpful and wouldn't give up until we found what we needed and wanted. Jack Dean has checked on us several times to find out if we are satisfied with our purchase...thanks so much Jack and Harry Robinson employees. More
by hendricksgrandbabies
November 12, 2014
Disappointed I purchased a 2011 Chevy Impala from Harry Robinson GMC in Fort Smith. I purchased my vehicle at dusk and was pretty excited about purchasing a vehicl I purchased a 2011 Chevy Impala from Harry Robinson GMC in Fort Smith. I purchased my vehicle at dusk and was pretty excited about purchasing a vehicle from such a reputable dealer. On first sight the vehicle was outstanding. I did not feel the need to take the car to someone to check it out because of the solid reputation Harry Robinson holds. My salesman was very friendly and seemed to be giving me a great deal on this vehicle. I was allowed to drive the car home that night. I noticed a slight pull to the right and did call to let my salesman know this the first thing the next morning. After having this vehicle for approximately 9 days I noticed a leak at which time I did call and schedule service. I took the vehicle in and was told their were several oil leaks and would need to be repaired. I asked also aobut the pull to the right and was told it was probably due to the bad tires on the front of the vehicle. I asked about replacement tires and was told i would have to purchase new tires myself since it was my responsibility to inspect the car. When I asked the salesman about the oil leaks, they told me they dont know how it made it past inspection. I informed the manager I had in fact mentioned this to my dealer at the onset of the purchase but nothing was done about it. I was again told too bad for me. I was really disappointed in the treatment I recieved. It seems like since I didnt purchase a BRAND NEW vehicle I didnt matter to them. I may as well have purchased from a buy here pay here lot. I thought since I purchased from such a reputable dealer I would not run into this type of treatment. Again I am very disappointed with the treatment I received from this dealer and will never purchase another vehicle from Harry Robinson again. More
by nicholedort
Employees Worked With
November 04, 2014
Purchased gmc terrain It was a great experience working with mart getting a new vehicle! He was very helpful while buying and continued to be helpful after I had to come ba It was a great experience working with mart getting a new vehicle! He was very helpful while buying and continued to be helpful after I had to come back due to an accident that resulted in a total loss. He helped us out even after we had already purchased the car and had great custom service More
by RPonder1
October 29, 2014
Great I've been in sales 20 years , james made it comfortable, its how i hope my people treat my customers, even being in sales myself, I dislike dealing wi I've been in sales 20 years , james made it comfortable, its how i hope my people treat my customers, even being in sales myself, I dislike dealing with car salesman in general, I could have bought same truck for less money in nwa but just did not want to deal with the pushy annoying salesman More
by Chrismcwelds
Employees Worked With
