Harry Robinson Buick GMC - Service Center

Great service Thank you for being so kind and helpful. I appreciate great service and enjoy coming in. Every single employee has been helpful and giving awesome ser Thank you for being so kind and helpful. I appreciate great service and enjoy coming in. Every single employee has been helpful and giving awesome service. More

Exceptional Service and Friendly Smiles I had the pleasure of taking my truck back today for a scheduled service appointment, and was welcomed with a friendly smile and professional custome I had the pleasure of taking my truck back today for a scheduled service appointment, and was welcomed with a friendly smile and professional customer service from both Rachel Colquitt and Derek Creekmore. I was extremely satisfied with the courtesy I was shown and the fact that all deficiencies were corrected on my vehicle and was asked numerous times I was asked if I was comfortable during the time I was waiting in the customer waiting area.. Next time pay raises or promotions are awarded, these individuals should be considered "" at the top of the list ". Good work you two and top notch Customer Service skills. Respectively, Ron Nelson More

Buying used car Rachel Colquitt called night before we came for service and set up appt to meet as car serviced. Very personable and made us very comfortable. Intro Rachel Colquitt called night before we came for service and set up appt to meet as car serviced. Very personable and made us very comfortable. Introduced us to Johnny Durham that we made a deal with on a 2012 Buick Enclave. The sales team, finance person, and service center were great!!! Detailed car and fixed the air conditioner before we left and made sure vehicle working perfectly and detailed with full tank of gas. Before we left Chauntel Terry got in SUV with us and showed us how to work everything. Adjusted driver seat and connected phone to Buetooth and set up Onstar for us. She discovered air confining problem and set up with service to fix it before we left. Everyone we came in contact was great. Wish I had all the names!!! Excellent experience. Will definitely use again and recommend to others Danny and Carol Miller More

This was my best new car buying experience ever! I Each person that I have mentioned made it easy for me to give the highest rating. Rachel called me the evening of 11/14/17 to remind me of my service Each person that I have mentioned made it easy for me to give the highest rating. Rachel called me the evening of 11/14/17 to remind me of my service appointment which was the next morning. When I arrived the next morning she found me and thanked me for being there. She handed me a "goodie bag" with some useful items in it.She was so nice and personable. Then I looked up my old buddy Jack Dean who I've known about a hundred years, (10 to be exact). On 11/18 we left the dealership in our 2018 Terrain SLT. Jack is a good man and he always thinks of his customers first. Joey did the finance part and he was so nice and down to earth. Then came the paperwork guy, Jon. He too was so nice to us.explaining everything in language we understood. Our final contact was Chauntel. She explained our electronic "stuff" on our car. Now she is an amazingly smart young lady with a wonderful personality!So, don,t change this team ever.Sincerely, pat and Jasmin Hanson More

Ruben went above and beyond to make our purchase easy Ruben was so nice and professional. He was very patient with me as I was trying different cars to make sure I was getting exactly what I wanted. He ma Ruben was so nice and professional. He was very patient with me as I was trying different cars to make sure I was getting exactly what I wanted. He made sure we were happy with our purchase and delivered everything he promised. I can’t say enough good things about the service. More

Very good service I have bought two CMC pick up and a Buick encore Pam Thompson was the sale lady and I will go back to her when I trade again. I have bought two CMC pick up and a Buick encore Pam Thompson was the sale lady and I will go back to her when I trade again. More

The service team at Harry Robinson is great! You will always get great service at a great price at Harry Robinson. Randy Jones is one of the best in the business. Always honest and fair. You will always get great service at a great price at Harry Robinson. Randy Jones is one of the best in the business. Always honest and fair. More

Easy scheduling and very helpful!! I love the easy scheduling of maintenance! Makes the whole process painless! Shop Local! They know us by name and always make us feel welcome! I love the easy scheduling of maintenance! Makes the whole process painless! Shop Local! They know us by name and always make us feel welcome! More

Parking Brakes locking up We had trouble with parking brake locking up. Trouble started about 3 years ago before warranty was out. Was worked on several times over the years. R We had trouble with parking brake locking up. Trouble started about 3 years ago before warranty was out. Was worked on several times over the years. Recently began to be regular problem, even though warranty was out Harry Robinson attempted to fix the problem several times, even towing car 75 miles to dealership at no cost to us. When unable to determine what the problem was we traded vehicles and so far am satisfied with trade. Amanda in customer service, the service repair department, Joey in sales and Jackie in financing were all good to try to help us with a solution to this problem. More

Oil change and tire rotation Excellent service... texted my salesman James Durham about needing an oil change and tire rotation. In less than 15 minutes he had appointment set up Excellent service... texted my salesman James Durham about needing an oil change and tire rotation. In less than 15 minutes he had appointment set up for the next morning. Service was excellent and fast and friendly. More