Hartford Toyota

Pressure Free - Excellent experience! Henry was absolutely a pleasure to work with. With just having twins we quickly realized we needed a bigger vehicle for a family of 6 and while spend Henry was absolutely a pleasure to work with. With just having twins we quickly realized we needed a bigger vehicle for a family of 6 and while spending time in the service dept we decided we would just see what was available with no real intentions on purchasing as we weren't sure this was the right time. We were quickly paired with Henry who took the time to understand our needs and wants and based on that, helped us decide on a vehicle. Might I add he was very patience with us while we cared for our twins during our visit which slowed down the process greatly. After a few hours we decided on a van but knew we weren't in the position to do anything on the same day since we needed to review finances and do further research on the van. Henry followed up with a simple text a few days later (loved getting a text as I hate calls) and I informed him where we were with making a decision and with absolutely no pressure and much understanding Henry said he would continue to find us the van that fit our exact needs. After a few more days Henry sent me info on a few more vans he thought we would be interested in. I told him I would look into them and after a few days I followed up and told him we wanted to come in and check out the vans. He was once again very accommodating to our situation and by the end our test drives which my husband and I had to split into two test drives we were ready to proceed. After paperwork was complete we had a few extra things we needed done to the van before we took it so we knew it would be several days before we picked up. During that time he stayed in contact with us and kept us informed each step of the way until we picked up the van. On day of pickup Henry did a very detailed overview of the van and made sure we understood every inch of how the van operated which was greatly appreciated. All in all Henry was the absolute best salesman and made our experience very enjoyable and pain free. Really enjoyed not being pressured and more importantly he took the time to listen and understand. More

Excelente servicio Luis martinez me atendio excelente. Explico muy bien y aclaro todo mis dudas. Gracias a el tengo mi auto.Hizo todo para ayudarme en poder lograrlo. Si Luis martinez me atendio excelente. Explico muy bien y aclaro todo mis dudas. Gracias a el tengo mi auto.Hizo todo para ayudarme en poder lograrlo. Si nesecitas un auto busque a Luis martinez Excelente. He talk ingles and spanish. More

Pleasent experience. I initially made contact by email, got the call back within 15 minutes, made an appointment to come in the same day on my way home from work. I was gr I initially made contact by email, got the call back within 15 minutes, made an appointment to come in the same day on my way home from work. I was greeted by the receptionist and then by the internet sales person. I was looking for a truck and they contacted Leslie one of their sales associates. He sat with me and I discussed everything I was looking for. We scanned the parking lot and found a similar truck but not the color I was looking for. Took a test ride and came back to the dealership. I was told I could take as long a test ride as needed so no pressure. We negotiated a price I had a trade in which I think I was given a fair price for. They gave me all the time I needed to decide and after it was just a matter of finding the color I wanted, which only took two days. The guys I worked with were mostly Richie Jr the owners son and Leslie both very easy to work with. I got answers to all my questions and felt that they were very truthful in meeting my requirements for accessories they were not just trying to sell me something I didn't need for sake of more commission, I never felt that at all which tells me a lot about the ethics there. I am 60 years old and can't remember a more pleasant experience buying a vehicle. More

Great experience We had a great experience. We went to different places prior to The Toyota Dealer in Hartford, this was a awesome experience from the moment we walked We had a great experience. We went to different places prior to The Toyota Dealer in Hartford, this was a awesome experience from the moment we walked in. Sales representative Jeannette was spectacular I will recommend everyone that is searching for a new vehicle. More

Not high pressure So pleasant to have a patient, kind experience when car shopping. Very straight forward and accommodating. Ask for Luis Castillo. Quite knowledgeable. So pleasant to have a patient, kind experience when car shopping. Very straight forward and accommodating. Ask for Luis Castillo. Quite knowledgeable. Found a car for me within my budget constraints More

Grata experiencia de compra / Pleasant purchase experience! We went out for car window shopping / Salimos a mirar vehículos. Estábamos interesados en un comprar una camioneta pero temíamos que el pago mensual We went out for car window shopping / Salimos a mirar vehículos. Estábamos interesados en un comprar una camioneta pero temíamos que el pago mensual estuviera fuera de nuestro presupuesto / We were interested on buying a pick-up truck but we were afraid the the monthly payments were out of our budget. We were sent by Heaven to this dealer to meet Luis Castillo. He was amazing! / Fuimos enviados por el Cielo a este negocio de ventas de autos para conocer a Luis Castillo. Él fue fantástico! Like Luis Castillo, all the car sales people should be. He explained to us the details of this purchase patiently and clearly / Como Luis Castillo deberían ser todos los vendedores de automáviles. Nos explicó todo los detalles de esta compra con paciencia y claridad. If you need a car, go to Luis, He won't disappoint you / Si necesitas un carro, ve a donde Luis. El no te defraudará! More

My experience in Hartford Toyota with Jeannette Garcia Hice la mejor desicion al ir a Hartford Toyota... recibi el mejor trato de parte de todos en especial de Jeannette Garcia vendedora. Me ayudo bastante Hice la mejor desicion al ir a Hartford Toyota... recibi el mejor trato de parte de todos en especial de Jeannette Garcia vendedora. Me ayudo bastante para que yo pudiera tener conmigo mi Toyota Corolla 2018. Le agradezco mucho la gran atencion y empeño que puso conmigo... Muchas gracias More

Totally Customer Focused Came in with a rough idea of what I wanted. TK was polite, suggested we look at the cars available and then as we talked found out what I wanted. Was Came in with a rough idea of what I wanted. TK was polite, suggested we look at the cars available and then as we talked found out what I wanted. Was sensitive to pricing and other issues. Made the process quick and seamless. There was no pishiness, just quick, polite, responsive customer ET ice. Made the process so much easier. More

Very unstressful car purchas I generally don't like buying cars because of the pushy salespeople. Our experience with Dave Goduti at Hartford Toyota was the exact opposite. He w I generally don't like buying cars because of the pushy salespeople. Our experience with Dave Goduti at Hartford Toyota was the exact opposite. He wasn't pushy and he took his time with us. But once we decided to buy the car, it was a quick and easy transaction, as was picking up the car. We've bought several cars here and will definitely come back. More

Easy to work with Working with Leslie we felt no pressure. He was patient and understanding and willing to go above and beyond to make us happy. All of the employees fr Working with Leslie we felt no pressure. He was patient and understanding and willing to go above and beyond to make us happy. All of the employees from the receptionist to the business and finance people were friendly and helpful. More