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Hassett Ford Lincoln Subaru of Wantagh - Service Center

Wantagh, NY

2.8
125 Reviews

125 Reviews of Hassett Ford Lincoln Subaru of Wantagh - Service Center

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June 17, 2022

The Worst car experience ever! !! I had less than 3000 miles and my SUV has been in repairs three times for a total of 25 days and still same problem. Service could not be ruder as More

by NY Met Fan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Kyle Greenwood
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy
Jun 20, 2022 -

Hassett Ford Lincoln Subaru of Wantagh responded

I am sorry you did not have a good experience at Hassett. This is not how we do business. We would appreciate the opportunity to correct this situation. Please contact Kyle Greenwood 516-785-7800 ext 427.

Jun 21, 2022 -

NY Met Fan responded

Sorry to disagree Kyle but it was the way you did business with me

February 01, 2022

I bought a 2020 Subaru limited 2 years ago from them car had no problems so I traded it in for a 2022 Subaru Touring I’m sorry I did drove 1 mile a way and it has brake problems brought it back after making More

by Steven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rae Cangcuesta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Kyle, Matt Sales
Feb 24, 2022 -

Hassett Ford Lincoln Subaru of Wantagh responded

Hi Steven, we appreciate you taking the time to leave us feedback about your experience with us. We were under the impression we addressed your concerns to your satisfaction. Please call me and we can further discuss the concerns you still have. Kyle Greenwood, Service Manager, at 516-785-7800 ext 424 and we will do our best to make this better.

November 13, 2021

This is the 2nd time I’ve dealt with John. He is very professional, personable and courteous. I would recommend him to anyone I know that wants to buy or lease a Ford or Subaru. More

by Rangers30!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Descul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James DiGiovanna Jr. (Finance), Donna Berry ( Prep Manager)
October 19, 2021

First time at dealership, very professional and courteous and informative. Gave detailed explanation of problem. More

by Nancyhoffman1910
Customer Service
Recommend Dealer
Yes
Employees Worked With
Kyle Greenwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2021

My visit was for basic service, but I had a great experience. The price paid for the service was very good, and the process was friendly, efficient performed in a timely manner. Thanks for all you do More

by Btubridy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Greenwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2021

Fast and efficient.waited for the service.took only one and one half hours. Good job. I wrote more than fifteen words More

by capt163
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Rivela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Balsamo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Vilardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Greenwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2021

You may get a good deal when buying a car or truck from them but do not ever bring it back to them for service. They do not answer numerous phone messages and do properly repair issues with your vehicle Th More

by mrcheez81
Recommend Dealer
No
Employees Worked With
Alex Balsamo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Greenwood
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2021

I have used this dealership before always satisfied. Would recommend their service department to anyone. More

by fmpsa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Balsamo
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2021

Hassett service personnel are courteous, efficient, highly skilled and above all trustworthy. They are simply the best. More

by crowsinger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Balsamo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Vilardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Greenwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2021

Easy in and out..job finished in time stated..reps courteous and professional.. very happy More

by thegov526
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Balsamo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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