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Hawk Ford of St. Charles

St. Charles, IL

4.7
2,842 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose. We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates,...
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Today: 9:00 AM - 8:00 PM Closed Now
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2525 E Main St

St. Charles, IL

60174

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Showing 2,842 reviews

October 27, 2022

This was a tough problem, but Steve Staub worked on it and did a great job. Thanks More

by vkuchler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Hawk Ford of St. Charles responded

Hi, thank you for leaving such a great review and high star rating. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Thank you for your business, we appreciate you as a Hawk customer!

October 27, 2022

It was the smoothest truck purchase I ever had. Jeff was great and took his time to show and tell me everything about the truck. More

by JONY_ESHOO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Kreatsoulas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Reckards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2022 -

Hawk Ford of St. Charles responded

Hello there! We are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Thank you for your business, we appreciate you as a Hawk customer!

October 26, 2022

I had a problem with my car and they fixed it in no time. And i haven't had a problem with it since them More

by OHNAKASGRANDMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Hawk Ford of St. Charles responded

Hi, thank you for leaving such a great review and high star rating. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Thank you for your business, we appreciate you as a Hawk customer!

October 26, 2022

Excellent service as always. Had some minor issues with brake job. They were able to correct issue in a timely manner. Would highly recommend. Fair pricin. Service depth. A+++ More

by COFFEEIN2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Rocio
Oct 31, 2022 -

Hawk Ford of St. Charles responded

Hi, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day! Thank you for your business, we appreciate you as a Hawk customer!

October 26, 2022

I was very plleased with the attention and the service we tecieved from Hawk Ford. Salesman Eric was extremely good More

by KOCHFOTOS
Recommend Dealer
Yes
Employees Worked With
Eric Sakumoto
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Hawk Ford of St. Charles responded

Hi, thank you for leaving such a great review and high star rating. We try to provide all of our guests with a great atmosphere and world-class service that you can trust. Thank you for your business, we appreciate you as a Hawk customer!

October 25, 2022

Bill Wackerlin worked for me to get a bit more on trade in and therefore to complete the sale. He was attentive and did a good job. More

by SAASTONE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Wackerlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Hawk Ford of St. Charles responded

Hi, thank you for leaving such a great review and high star rating. Thank you for your business, we appreciate you as a Hawk customer!

October 25, 2022

Connor and the service team did an excellent job with the vehicle and explained all of my options. More

by DVICKERY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Brown
Oct 31, 2022 -

Hawk Ford of St. Charles responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you for your business, we appreciate you as a Hawk customer!

October 23, 2022

Terrible, they don't even service there own vehicles. BEWARE, DO NOT USE THIS DEALERSHIP. More

by KELLOGG7234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Staub
1.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Grant
1.0
This rating includes all reviews, with more weight given to recent reviews.
Amalia Huerta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Colin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monique Case, Jennifer Rocio, Brett Howard, Steve Donovan, Connor Brown
October 21, 2022

Great fast service. I only bring my cars to Hawk Ford . They use genuine Motorcraft oil. More

by PMORRIS692
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Rocio
Oct 26, 2022 -

Hawk Ford of St. Charles responded

Hi, thank you for leaving such a great review and high star rating. Thank you for your business, we appreciate you as a Hawk customer!

October 21, 2022

They were very personable. A part broke when they were repairing a safety recall and they repaired it at no charge very happy with that More

by RODNEY24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Donovan
Oct 26, 2022 -

Hawk Ford of St. Charles responded

Hi, thank you for leaving such a great review and high star rating. Thank you for your business, we appreciate you as a Hawk customer!

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