Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hawk Ford of St. Charles
St. Charles, IL
2,780 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,781 reviews
May 19, 2022
Every year, I take my RV for PM service and they always do a great job. Very professional staff and quality service. do a great job. Very professional staff and quality service. More
by FRANCOIS.BLASINI
Verified Customer
May 18, 2022
This is the first time I ever had to wait over two and a half hours for oil change at this location. It’s usually very quick, even when they’re busy. Seemed to be a lot of new employees and am wondering i half hours for oil change at this location. It’s usually very quick, even when they’re busy. Seemed to be a lot of new employees and am wondering if that was part of it and not for the better. If this is how it’s going to be every time I take my car for service now, I don’t know if I want to continue to bring my car there. More
by MEGGYNLUX
Employees Worked With
May 18, 2022
Dave in service and Jessica (I believe) in the front office were exceptionally helpful, considerate and professional dealing with a recall on my car. They were thorough with making sure that the parts w office were exceptionally helpful, considerate and professional dealing with a recall on my car. They were thorough with making sure that the parts were ordered in a timely manner and that I was updated throughout the whole process. They are not even my home dealership but I was treated like a regular customer. I highly recommend the service at Hawk Ford. More
by FusionDriver
Employees Worked With
Dave (Service), Jessica Vida
May 18, 2022
Went for routine service (oil change) on my motorhome. I was satisfied with the service, but there was a rate increase for RF's. In these inflationary times, this just an expense I did not need. I was satisfied with the service, but there was a rate increase for RF's. In these inflationary times, this just an expense I did not need. More
by WCPIERSON
Employees Worked With
Brett Howard
May 18, 2022
We are very happy with purchasing our Ford Explorer from Eric at Hawk Ford. From start to the finish everything was explained and all our questions were answered! We will definitely recommend Hawk Ford to Eric at Hawk Ford. From start to the finish everything was explained and all our questions were answered! We will definitely recommend Hawk Ford to our friends and family. Thank you! More
by KSCHULZ1
May 16, 2022
Hello, After I called in for to schedule an appointment for 2 recalls, they did not have the part in stock for the recall after I came in. I could of waited until that part was in to bring it i appointment for 2 recalls, they did not have the part in stock for the recall after I came in. I could of waited until that part was in to bring it in. More
by cobraroush
Employees Worked With
Other Employees :
Patrick Hertel, Andrew Munson
May 15, 2022
Excellent friendly cutomer service! Got the work done sooner than expected at a very fair price. Will become my go to service department in the future. Got the work done sooner than expected at a very fair price. Will become my go to service department in the future. More
by S.STARS
