Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hawk Ford of St. Charles
St. Charles, IL
2,806 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,806 reviews
December 03, 2021
Purchasing my Bronco from Jeff was the easiest process. He was very helpful. I never felt any pressure and knew that it was the right decision to buy the Bronco. Thank you He was very helpful. I never felt any pressure and knew that it was the right decision to buy the Bronco. Thank you More
by GINA.ROBINSON
Verified Customer
December 02, 2021
I brought my 2011 explorer in for recall work and asked to have a leak checked out in the rear area. Apparently NO leak found, however the next morning as my son is driving the "low break fluid" light came to have a leak checked out in the rear area. Apparently NO leak found, however the next morning as my son is driving the "low break fluid" light came on. I called a local mechanic who got me in ASAP and said the right rear tire was FULL of leaked grease from a bad rear caliper. I won't ever trust this dealership again for anything except the recalls. Horrible service multiple times, even with the new ownership. Total scammers! More
by Jben
Employees Worked With
December 01, 2021
I was very happy with the professionalism everyone I dealt with. Also, if they didn’t know the answer they would find the answer from someone else. Thank you dealt with. Also, if they didn’t know the answer they would find the answer from someone else. Thank you More
by IRISH_NANA
Employees Worked With
December 01, 2021
Everybody was very nice and polite and honest but the service waiting room could use a little help. It's very cold and sterile. It could use maybe a coffee machine or refrigerator with water or something service waiting room could use a little help. It's very cold and sterile. It could use maybe a coffee machine or refrigerator with water or something and definitely more seating! More
by Laurazefeldt2
Employees Worked With
Patrick Hertel
November 30, 2021
We went there with no expectations and it was a good experience all the people who work there amazing. Thanks to all the team members helping us to buy a suv experience all the people who work there amazing. Thanks to all the team members helping us to buy a suv More
by RODRIGUEZGONZA
Employees Worked With
Diana, Chuck, and two other people who helped us I don't remember There names
November 30, 2021
It was an absolute pleasure to purchase a new vehicle from here. Everything about the experience was excellent. from here. Everything about the experience was excellent. More
by BERTSTROKA
November 30, 2021
Hawk Ford made my buying experience a pleasure!! This is my second Hawk Ford truck and I just love it! My salesman Bill Wackerlin was so helpful and professional. I would recommend him 100%! 5 stars all a my second Hawk Ford truck and I just love it! My salesman Bill Wackerlin was so helpful and professional. I would recommend him 100%! 5 stars all around!!! More
by LAURA43
November 29, 2021
Experience was great and there was nothing unexpected. Would use again for future Ford purchases. Would use again for future Ford purchases. More
by RYANBKAMP
November 28, 2021
Excellent service . Love the new quick lane building .was in and out in less than an hour. Had complete tire rotation,inspection and oil change . Very affordable. Loyal customer. The people are very friendly in and out in less than an hour. Had complete tire rotation,inspection and oil change . Very affordable. Loyal customer. The people are very friendly and positive. More
by COFFEEIN2013
