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Hawk Ford of St. Charles

St. Charles, IL

Overview
Employees
Reviews
Vehicles
4.7
3,305 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose. We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers. Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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2525 E Main St

St. Charles, IL

60174

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Showing 3,305 reviews

September 05, 2026

Hay eric, just saying hello! Missed you on the last service ! Always fun talking with you ! See you when the snow is falling next More

by Dan crull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Sakumoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2026 -

Hawk Ford of St. Charles responded

Hearing you always enjoy talking with Eric means a lot to our service department. We look forward to catching up when your Ford Expedition Max comes in for its next service as the snow starts to fall.

September 05, 2026

Fast, efficient, and easy to communicate with ! 5 star Your employee was very pleasant and warm More

by Dan crull
Recommend Dealer
Yes
Employees Worked With
Idk but she was fantastic!
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Sep 05, 2026 -

Hawk Ford of St. Charles responded

Knowing that the service on your Ford Expedition Max felt fast and efficient and that communication was seamless means a lot to our service team. Your kind words about our team’s welcoming, approachable manner and your five-star rating are appreciated.

September 04, 2026

Eric and Chris were fantastic to work with. Give them both a raise!! They both deserve it. More

by STEVE@MATTHEWERICKSONJEWELERS.COM
Recommend Dealer
Yes
Employees Worked With
William Doepp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Doepp
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Sep 04, 2026 -

Hawk Ford of St. Charles responded

Our team enjoyed guiding you through your new Ford F-150 purchase. Knowing that our sales staff made such a positive impression means a lot to us.

September 04, 2026

They were helpful, friendly, courteous and professional. They treated us like family! We'll be back More

by MMABUS580
Recommend Dealer
Yes
Employees Worked With
Chris B
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Sep 04, 2026 -

Hawk Ford of St. Charles responded

Thank you for the five-star rating. We’re glad our team made you feel welcome with helpful and professional service, and we look forward to caring for your Ford Edge again.

September 04, 2026

Eric Finlon and the rest of the staff were very welcoming and answered all of our questions More

by ALEXMEDINA85
Recommend Dealer
Yes
Employees Worked With
Eric Finland
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Sep 04, 2026 -

Hawk Ford of St. Charles responded

We’re glad your service visit for your Bronco felt welcoming. Hearing that our staff answered all your questions means a lot to us.

September 04, 2026

Really enjoyed working with Bill Wackerlin at Hawk Ford xx. Charles! He was outstanding in every sense with helping me to get a new Bronco. Hope to buy another car from Hawk Ford xx. Charles in the future! More

by BRANDON.KIELKIEWICZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Wackerlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Kreatsoulas
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Doepp
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2026 -

Hawk Ford of St. Charles responded

Hearing that Bill’s assistance during your Bronco purchase was exceptional means a lot to our team. We’re glad we could help you drive home your new Bronco. We look forward to assisting you whenever you’re ready for your next vehicle.

September 03, 2026

I do not know why the service department does not include the truck division. Kathy and the workers there deserve to get credit like anywhere else. Also, DJ is no longer in the the sales department but still More

by SHAAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy
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September 03, 2026

Excellent service from pickup/delivery to communication with the service agent. The multi-point inspection, diagnostic, and estimate allowed me to manage my vehicle's maintenance. More

by kjvolin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amalia Huerta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2026 -

Hawk Ford of St. Charles responded

Transparent communication and thorough inspections are at the core of our service department’s approach. Knowing that our pickup and delivery service, along with the multi-point inspection, diagnostic, and estimate, helped you manage maintenance on your Ford Escape Hybrid is rewarding. Thank you for trusting our team with your vehicle.

August 31, 2026

Starts with the Service writer (Josh) to talk and understand the customer issue and then the service writer documents and explain the customer concern to the mechanics and together they talk and find More

by DHORNIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 29, 2026

I have always had my car serviced at Hawk Ford because all staff members are courteous, knowledgeable and prompt. A1 service More

by PATSLAR3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janette Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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