Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hawk Ford of St. Charles
St. Charles, IL
2,769 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,769 reviews
August 23, 2023
Smooth and easy process from beginning to end. There weren't any surprises and I was in and out of the dealership in less than 30 minutes! There weren't any surprises and I was in and out of the dealership in less than 30 minutes! More
by MIKE@MERITCONTRACTORSLLC.COM
Verified Customer
August 22, 2023
They need to start having people double check things. Cars are expensive and not disposable. Cars are expensive and not disposable. More
by 75KAZKIDS
August 22, 2023
Connor is great he is very knowledgeable and efficient. The mechanic was also very friendly and gave me a verbal update on my vehicle. The mechanic was also very friendly and gave me a verbal update on my vehicle. More
by Kelly Disera
August 22, 2023
They actually researched my cars issue instead of just guessing. I took it to 2 other places first, one being another Ford dealer and they guessed at three problem which was a $2600 fix. Connor actually l guessing. I took it to 2 other places first, one being another Ford dealer and they guessed at three problem which was a $2600 fix. Connor actually looked into the issue and researched other service records, found the answer and fixed it with a simple reprogram. Saved me thousands. I will forever trust this dealership who cared more about the customer and less about their bottom line. More
by MARINESNOOPY
Employees Worked With
Connor Brown
August 19, 2023
Steve is always great. He keeps my truck running smoothly. 😊 I always drop it off and he does whatever it takes to keep it going. He keeps my truck running smoothly. 😊 I always drop it off and he does whatever it takes to keep it going. More
by BOOKKEEPING73
Employees Worked With
August 19, 2023
Quick and easy check in Service Rep checked with me for updates as I waited in the waiting room updates as I waited in the waiting room More
by JULES293
Employees Worked With
August 19, 2023
I enjoyed the fact that I was treated as a valued customer from the first contact with Leslie, Connor's quick check in processing yet,.with attention to all details, and that he waited for me to arri customer from the first contact with Leslie, Connor's quick check in processing yet,.with attention to all details, and that he waited for me to arrive after hours for pick up. Comon sense all around! The car's driving, due to the mechanical work that was completed, significantly improved. I appreciate that the car was kept a bit longer than promised to ensure the work was done properly instead of focusing on meeting time frames and goals. I will continue using your services as long as there is consistency as far as what I had experienced during this visit. More
by ESTAYO
August 18, 2023
So great to work with and more than accommodating in understanding what we were trying to buy. understanding what we were trying to buy. More
by URSOGM
August 18, 2023
Sales and Management staff are friendly, knowledgeable and professional. Sales agent answered all of our questions and provided positive feedback. and professional. Sales agent answered all of our questions and provided positive feedback. More
by ROBERTSONH
August 17, 2023
I had an appointment to service my truck. I took over three weeks for the service department to even look at the truck. After another three days I was told they couldn’t find the cause of th I took over three weeks for the service department to even look at the truck. After another three days I was told they couldn’t find the cause of the problem. More
by keith
Employees Worked With
Not sure
