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Hawk Ford of St. Charles
St. Charles, IL
2,770 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,770 reviews
August 17, 2023
I had an appointment to service my truck. I took over three weeks for the service department to even look at the truck. After another three days I was told they couldn’t find the cause of th I took over three weeks for the service department to even look at the truck. After another three days I was told they couldn’t find the cause of the problem. More
by keith
Employees Worked With
Not sure
August 17, 2023
we had a great experience with the sales department, and the financial department was a breeze in the wind. thank you Joe the financial department was a breeze in the wind. thank you Joe More
by JLOPEZ50
Verified CustomerAugust 17, 2023
The work done on my car was of high quality. The work was done promptly and was returned in very clean condition. Connor Brown did a great job as my service advisor. The work was done promptly and was returned in very clean condition. Connor Brown did a great job as my service advisor. More
by JSHAW6
Employees Worked With
Connor Brown
August 17, 2023
Quick and easy purchase. I will definitely be back for my Raptor one day! Both gentlemen were professional and helpful. I will definitely be back for my Raptor one day! Both gentlemen were professional and helpful. More
by WOULFE.KM
August 16, 2023
Service was great but you need more loaner cars for people who are stranded. Twice the car was kept overnight for work and there wasn’t a loaner available. Living 30 miles away made it very inconvenien people who are stranded. Twice the car was kept overnight for work and there wasn’t a loaner available. Living 30 miles away made it very inconvenient More
by JDORSCH49
Employees Worked With
August 16, 2023
They took my vehicle in on time and was done when they said. They answered any questions I had and was very pleasant said. They answered any questions I had and was very pleasant More
by IMSILVER
Employees Worked With
August 16, 2023
Everything was great, however my garnet hook was not repaired. The tech said it was fixed. repaired. The tech said it was fixed. More
by SWISS_STEVE
Employees Worked With
August 16, 2023
The service it was awesome astendon. I really recommend it. Thank you so much for all your help. I really recommend it. Thank you so much for all your help. More
by Superman18
Employees Worked With
Other Employees :
Monique Case, Brett Howard, Steve Donovan, Connor Brown, Marisa Case, Lily Bisbikis
August 14, 2023
Steve was great and very helpful . Super service Awesome people keep up the good work. Super service Awesome people keep up the good work. More
by PETEVANPOOL
Employees Worked With
