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Hawk Ford of St. Charles
St. Charles, IL
2,791 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,791 reviews
August 04, 2023
Always very pleased with the service department. Mostly there for oil changes, regardeless, always a great experience. Mostly there for oil changes, regardeless, always a great experience. More
by MWELLS8
Verified Customer
August 04, 2023
Very professional and kind. I bought a vehicle and needed maintenance the day after I bought it and they took care of me very quickly and got me a loaner that day I brought it i I bought a vehicle and needed maintenance the day after I bought it and they took care of me very quickly and got me a loaner that day I brought it in. I had it back quickly as well. I would defiantly recommend going here if shopping for a new vehicle More
by BRADLEY9
Employees Worked With
August 03, 2023
Hawk Ford ha a friendly, knowledgeable and convenient service center. I highly recommend them. I love it’s periodontal touch of meeting me at my car and a video of their findings. service center. I highly recommend them. I love it’s periodontal touch of meeting me at my car and a video of their findings. More
by SMARTIN3469
Employees Worked With
Christopher , Monique Case, Jennifer Rocio, Steve Donovan, Connor Brown, Marisa Case
August 02, 2023
Excellent transaction highly recommend this dealership. Fast smooth efficient and overall friendly . Vehicle came cleaned and polished Fast smooth efficient and overall friendly . Vehicle came cleaned and polished More
by tawondathegreat
July 31, 2023
Not going to provide further information beyond what I have already provided to you. Thanks have already provided to you. Thanks More
by BILLHOGATE
Employees Worked With
July 29, 2023
Good customer service and they explained me everything about my new car I bought from their dealership I’ll give 5 start about my new car I bought from their dealership I’ll give 5 start More
by DAVILAMARLON293
Employees Worked With
July 29, 2023
My car needed a big repair and they worked with me through every step, made me comfortable, and made sure I had a vehicle to drive while my car was being repaired. Very pleased with this service depar through every step, made me comfortable, and made sure I had a vehicle to drive while my car was being repaired. Very pleased with this service department! More
by TRACYCOLBY
July 29, 2023
Chris Kruger is not responding to my emails. I don’t have any problems with him but I want him to clarify why I cannot get my $500 deposit for an order. According to the agreement and ford motor I don’t have any problems with him but I want him to clarify why I cannot get my $500 deposit for an order. According to the agreement and ford motor company there is no need for dealership to keep the deposit amount. It should be refunded More
by ZEAL_TAJPURIA
Employees Worked With
