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Hawk Ford of St. Charles

St. Charles, IL

4.7
2,786 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose. We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers. Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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2525 E Main St

St. Charles, IL

60174

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Showing 2,786 reviews

February 27, 2023

Thomas was awesome! He was so attentive to detail and really helped pick the perfect Truck. I would definitely recommend him and would go back to him when I need anothe More

by mbefence
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Munson, Thomas Martinez
Feb 28, 2023 -

Hawk Ford of St. Charles responded

Thank you for the review and thank you for your purchase! We appreciate your business & welcome you to the Hawk Family! Come see us in Service!

February 26, 2023

Good, quick service with consistent communication. Steve and team kept me up to date on timing, pricing and other options throughout the time they had my truck. More

by DAVIDLOBDELL
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monique Case, Marisa Case
Mar 03, 2023 -

Hawk Ford of St. Charles responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

February 25, 2023

My service agent was responsive to my questions and service was completed in a reasonable timeframe. More

by DHMCCAUGHEY
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Jennifer Rocio
Mar 03, 2023 -

Hawk Ford of St. Charles responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

February 25, 2023

Ive been buying cars from Bill Wackerlin for some 35 years and 5 cars later. he doesn't push you or pressure you into buying a car he talks to you about the car and answers all your questions. hes More

by CODYBEARS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Wackerlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Pezzuto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2023 -

Hawk Ford of St. Charles responded

Hi, thank you for your kind review; we are happy to pass along your comments to Bill here at Hawk Ford of St. Charles! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

February 25, 2023

A very friendly and professional experience. Large selection of vehicles to choose from. Definitely recommended! More

by R.WINKLER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Kreatsoulas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Reckards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2023 -

Hawk Ford of St. Charles responded

Hi, we appreciate your recommendation of our dealership! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

February 24, 2023

they get into the car with dirty clothes, don't put anything on the seat to protect it. I didn't like it More

by JAROSLAWVR6
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Brett Howard
February 24, 2023

Friendly team. Responsive to questions and concerns. Bill Wackerlin is an ultimate professional when purchasing our new vehicle. More

by RICK@CREEKWOOD-HOMES.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Wackerlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Brown
Mar 03, 2023 -

Hawk Ford of St. Charles responded

Hi, thank you for your kind words and congratulations on your new vehicle! Thank you for your business, we appreciate you as a Hawk customer!

February 24, 2023

Service rep Joe was a pleasure to work with my car was worked on very professionally.. More

by jbarsotti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2023

Loved working with Thomas. He made the whole process of buying my new Mach E super positive. Thanks Ford for a great experience More

by FELDY14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Munson, Thomas Martinez
Mar 03, 2023 -

Hawk Ford of St. Charles responded

Hi, thank you for leaving such a great review and high star rating. It is great to hear our Staff took such great care of you! We hope to see you here again!

February 23, 2023

Fantastic service, Eric was very proactive and helpful. The entire buying cycle was short, efficient, and very customer focused. I am extremely pleased with my '23 Bronco!! More

by MR_SCUBA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kirk Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Sakumoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Munson
Mar 03, 2023 -

Hawk Ford of St. Charles responded

Mr_scuba, our staff works hard to go the extra-mile for our valued guests! Thank you for your business, we appreciate you as a Hawk customer!

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