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Hawk Ford of St. Charles - Service Center

St. Charles, IL

4.6
1,856 Reviews
Call Service Center (630) 384-9905

1,856 Reviews of Hawk Ford of St. Charles - Service Center

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April 21, 2024

Came in for an oil change and I guess I just assumed the tires would be rotated, guess its my fault but I could have been asked. Service was great. More

by TJPAINGOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Colin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marisa Case
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Apr 23, 2024 -

Hawk Ford of St. Charles responded

At Hawk Ford of xx. Charles, we appreciate your feedback and aim to exceed expectations. We'll ensure better communication next time regarding tire rotation during your oil change. Thank you for acknowledging our great service!

April 19, 2024

we at the sheriffs dept deal with several dealers i would rate steve staub in service and doug and his team in parts as the best people in their industry always. helpful and professional. More

by HARRISONGARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mohon
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Roby, Juan Guerrero
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Apr 23, 2024 -

Hawk Ford of St. Charles responded

At Hawk Ford of xx. Charles, we are honored to be recognized by the Sheriff's Department for our exceptional service and professionalism. Steve Staub in service and Doug with his parts team are dedicated to providing the best experience possible. We appreciate your continued trust and look forward to serving you with the same level of excellence.

April 12, 2024

We can't speak more highly of Steve and his great level of service and professionalism. He is the main reason we keep coming to Hawk. He is simply outstanding. More

by sourna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2024 -

Hawk Ford of St. Charles responded

At Hawk Ford of xx. Charles, we're thrilled to hear about the exceptional service and professionalism provided by Steve that keeps you coming back to us. Steve's dedication to outstanding service exemplifies our commitment to ensuring a top-tier experience for all our valued customers. Thank you for choosing Hawk Ford, and we appreciate your kind words about Steve!

April 12, 2024

always a pleasure working with steve and doug and there staff would recommend hawks parts and service More

by HARRISONGARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mohon
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Roby, Juan Guerrero
Report | Print
Apr 16, 2024 -

Hawk Ford of St. Charles responded

At Hawk Ford of xx. Charles, we're thrilled to hear that working with Steve, Doug, and our staff has been a pleasure for you! Your recommendation of Hawk's parts and service is greatly appreciated, and we look forward to continuing to provide top-notch assistance for all your automotive needs. Thank you for your support!

April 10, 2024

Jerry was so easy to work with. Great communication/updates on the status of my car. i was very satisfied with the level of customer service. More

by LJENNICHES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
Report | Print
Apr 16, 2024 -

Hawk Ford of St. Charles responded

At Hawk Ford of xx. Charles, we're delighted to hear about your positive experience with Jerry and our team! Providing great communication and updates on your car's status is a priority for us, and we're thrilled that you were very satisfied with the level of customer service received. Thank you for choosing Hawk Ford; we appreciate your feedback!

April 10, 2024

My experience with the Quick Stop has always been great. Staff is friendly, informative & professional. They don’t push additional services and the technicians seem very well trained. The waiting area is ni More

by SHARONJAENEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Brown
Report | Print
Apr 16, 2024 -

Hawk Ford of St. Charles responded

At Hawk Ford of xx. Charles, we're thrilled to hear about your consistently great experiences at the Quick Stop! Our friendly, informative, and professional staff are dedicated to providing top-notch service without pushing unnecessary services. We take pride in our well-trained technicians and comfortable waiting area. Thank you for your recommendation; we look forward to serving you again!

April 01, 2024

Very happy with the service at Hawk Ford and especially Jerry! It was quick and easy. More

by SLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
Report | Print
Apr 05, 2024 -

Hawk Ford of St. Charles responded

We're thrilled to hear about your positive experience with our service, especially with Jerry. Quick and easy service is what we strive for at Hawk Ford of xx. Charles. Thank you for choosing us!

March 28, 2024

Very happy and pleased with Toyota Rav4 oil change at the fast lane Robert Kane More

by rkane282
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All
Report | Print
Mar 29, 2024 -

Hawk Ford of St. Charles responded

We're thrilled to hear that you had a positive experience with the oil change for your Toyota Rav4 at The Fast Lane! 🚗 Our team at Hawk Ford of xx. Charles is dedicated to providing efficient service and ensuring your satisfaction. Thank you for choosing us for your automotive needs. We look forward to serving you again in the future! #CustomerSatisfaction

March 28, 2024

Hawk Ford of xx. Charles has a friendly staff. They are helpful and had quick service. Also they were very knowledgeable about what my car needed to be fixed. More

by STYLIST09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerry
Report | Print
Mar 29, 2024 -

Hawk Ford of St. Charles responded

Thank you for your kind words about our friendly and helpful staff at Hawk Ford of xx. Charles! 🌟 We're thrilled to hear that you experienced quick service and found our team knowledgeable about your car's needs. Your satisfaction is our priority, and we appreciate your feedback. Thank you for choosing Hawk Ford of xx. Charles for your automotive needs!

March 26, 2024

Quick service- easy appt time to set up. Enjoy customer service team. Easy to do business with More

by KATHY46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amerla
Report | Print
Mar 28, 2024 -

Hawk Ford of St. Charles responded

Hi, we are very happy to have provided you with such a positive experience! Thank you for your business, we appreciate you as a Hawk customer!

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