Hawk Ford of St. Charles - Service Center

Steve always does a great job taking care of my questions and accommodating my schedule and accommodating my schedule More

Everything was very pleasant and right on time they were very good at explaining themselves and problems with my truck made me very aware of a lot of things due to the vehicle very good at explaining themselves and problems with my truck made me very aware of a lot of things due to the vehicle More

We prefer this dealer because of their hard work in making the best deals for us. making the best deals for us. More

Steve communicated the whole time, and was very helpful through the process. He didn't overpromise, which I appreciated. Work seems to be completed correctly so far! through the process. He didn't overpromise, which I appreciated. Work seems to be completed correctly so far! More

The folks at Hawk Ford always provide great service. Steve is always helpful and keeps me up to date on what needs to be done to my vehicles. I recommend Hawk because they always care about their custom Steve is always helpful and keeps me up to date on what needs to be done to my vehicles. I recommend Hawk because they always care about their customers. More

Hawk ford has honestly been the best dealership I've been to. I had a horrible experience with Kunes out of sycamore. Hawk ford was a night and day difference. Everyone there is extremely friendly, knowled to. I had a horrible experience with Kunes out of sycamore. Hawk ford was a night and day difference. Everyone there is extremely friendly, knowledgeable and will go above and beyond to ensure to get the car you want! More

Hawk Ford has the best service dept in Chicagoland! Coning from a 44 year mechanic ( bus and truck ) . Retired Coning from a 44 year mechanic ( bus and truck ) . Retired More

Was able to get me in earlier than my appointment time! Very friendly, and provided great service. Very friendly, and provided great service. More

Oil change and 10k mile checkup was quick and easy! Very helpful team members and a comfortable waiting room. Very helpful team members and a comfortable waiting room. More

Very disappointing. Over the last 12 months I've had 4 oil changes with your dealership, 3 of them being mobile. 1st, was a mobile service. I requested a tire rotat Over the last 12 months I've had 4 oil changes with your dealership, 3 of them being mobile. 1st, was a mobile service. I requested a tire rotation with service at time of appointment. Technician didn't have a jack on the service truck. 2nd was a mobile service. Technician couldn't remove and punctured oil filter at time of service. Vehicle had to be towed in for repairs. 3rd was a mobile service. I requested a tire rotation with service at time of appointment. Once again the technician didn't have a jack on the service truck. 4th was in Quick Lane. Was quoted 40 minute wait time at time of appointment. Service time was 2 hours 20 minutes. Not very quick!! More