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Hawk Ford of St. Charles - Service Center
St. Charles, IL
1,856 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,856 Reviews of Hawk Ford of St. Charles - Service Center
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November 10, 2023
Steve Shaub has been attentive and understanding every time I have had to bring my work van in for service. He knows I count on the van for my business and how important it is to me. He calls me right awa time I have had to bring my work van in for service. He knows I count on the van for my business and how important it is to me. He calls me right away as soon as it is ready to pick it up. That helps me a great deal. More
by JWEBB61
Verified CustomerEmployees Worked With
November 08, 2023
I want to thank Josh, the service advisor, for his professionalism and taking our sense of urgency as his own. He provided excellent communication and timely updates and his team was able to repair o professionalism and taking our sense of urgency as his own. He provided excellent communication and timely updates and his team was able to repair our car quickly. Excellent service, excellent team, we will be returning customers. More
by whtkgt
Employees Worked With
November 08, 2023
Steve has been great working through many ongoing issues with my Ford Lightning. Thanks Scott with my Ford Lightning. Thanks Scott More
by SR.BLOOMQUIST
Employees Worked With
November 08, 2023
My personal experience was great with quick turnaround and outstanding service advisors, I’ll definitely be recommending this service center to anyone . and outstanding service advisors, I’ll definitely be recommending this service center to anyone . More
by RVV1
Employees Worked With
Gerardo Sharif
November 07, 2023
Fantastic service staff, I would appreciate not getting multiple callbacks about my experience- survey is emough multiple callbacks about my experience- survey is emough More
by sourna
Employees Worked With
November 02, 2023
The service was slower than expected due to workers calling in Ill. When I had a question for a technician, I was told no one was available and not given any alternative. calling in Ill. When I had a question for a technician, I was told no one was available and not given any alternative. More
by FHAMMELMAN
Employees Worked With
I do not know the names of the employees.
October 31, 2023
Customer service is great and you feel like you’re in good hands with the technicians in their service and quick lanes! They don’t seem to get upset with your questions about the work that needs to be d good hands with the technicians in their service and quick lanes! They don’t seem to get upset with your questions about the work that needs to be done! I always go to Hawk st Charles when I need service/repairs! A++ More
by debbie.behrens
