Hawk Ford of St. Charles - Service Center

Quick and efficient. Knowledgeable and friendly. I really was impressed by the video text review of the car and the view of the air filter to be replaced. Also test autho Knowledgeable and friendly. I really was impressed by the video text review of the car and the view of the air filter to be replaced. Also test authorization. More

Labor costs were a surprise. Might not be competitive in the outside market. I could be wrong. Might not be competitive in the outside market. I could be wrong. More

Did his best to keep my charges down and to keep wait time down as much as possible time down as much as possible More

Took the car in quickly and answered all questions,talked to the mechanic in the office and was happy to address my concerns to the mechanic in the office and was happy to address my concerns More

I do not hesitate to take my car to Hawk Ford. They always do the work on time and for the price they say. They always do the work on time and for the price they say. More

Exceptional customer service, incredibly friendly, and love the text message updates that clearly keep the customer informed on the work being done, timing, price, etc. Monique was the bomb, as she’s love the text message updates that clearly keep the customer informed on the work being done, timing, price, etc. Monique was the bomb, as she’s very knowledgeable, friendly, and can multitask really well. Great job. Have already told many about my experience. More

The work was completed quickly and the vehicle was still clean when i got the vehicle back. clean when i got the vehicle back. More

Service at Truck Center is the best, Steve is always finding ways to work around your schedule and have our fleet serviced on time. finding ways to work around your schedule and have our fleet serviced on time. More

The sales department and service department were very professional. After i got home discovered and minor issue with my truck called Eric up and told him what was wrong, he jumped right in and had the se professional. After i got home discovered and minor issue with my truck called Eric up and told him what was wrong, he jumped right in and had the service department get hold of me and set an appointed for me around my schedule made my appointment. Truck was taken in right at my schedule appointment and issue resolved very timely. More