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Headquarter Honda

Clermont, FL

4.8
1,659 Reviews
Headquarter Honda is the first commercial building in Florida to achieve the highest certification of the United States Green Building Council (LEED Platinum status). -- L.E.E.D. stands for "Leadership in Energy and Environmental Design." It is a genuine commitment made by the owner's entire family. Built by local contractors with 100% local materials; Headquarter Honda also employs a 100% local workforce. We are able to save an average of 35% in energy costs by being green. We graciously pass those savings on to our customers!
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17700 State Road 50

Clermont, FL

34711

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Showing 1,659 reviews

August 21, 2016

It was great! The salesman was very helpful and nice. He showed us a great and affordable car. The employees that assisted us made sure we got everything done quick More

by Mlanier18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Angle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Bower
August 18, 2016

Buying a CRV Generally we had no problems with this dealership and the people who work there. MIke Jahangir is the best. He goes out of his way to help you out. K More

by Judy Smith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Jahangir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karlos Rosario
August 14, 2016

Pleasant experience Salesman was friendly and efficient. Finance was easy. Even though it was outing rain the salesman drove cars under conver for us to test drive. Pro More

by Gep
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karlos Rosario, Michael Tagert
August 12, 2016

Easy and comfortable experience I went to this dealer because I had seen a vehicle online that was located there. I had never been to this dealership before. I had a great experi More

by SangandSamiches
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Angle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Lathbury
August 11, 2016

Stupendous experience! I am extremely pleased with the new Honda Civic Sedan EX-L, and my first purchase experience with Headquaters Honda was excellent, from start to finis More

by Delacruz, Sadie719
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karlos Rosario, Jordan Bower
August 09, 2016

Customer service My Husband and I brought our second car from HQ Honda and John Shelling showed me and my the best customer service ever. He's very knowledgeable, prof More

by Mincy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Shelling
August 07, 2016

Quick, Easy and Hassle Free Ask for M.J. in the sales department at Headquarter Honda in Clermont, FL. We were in and out within 2 hours from car browsing to test driving to a qu More

by DrEvan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Jahangir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karlos Rosario
August 06, 2016

good people friendly people easy to talk too the best part there was no high pressure. now this not a pleasant part of the hold experience you telling me how ma More

by pete
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Rivera, Nicole Cockcroft, Michael Tagert
August 03, 2016

Excellent service Service was very good, although the rental was sub-par the repairs were excellent. All my questions were answered, although I didn't agree with the an More

by Lyle Cannaday
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leon Miller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glen Forsythe II
July 29, 2016

Waste of money I delivered my Honda Element to their service center to address a maintenance issue. Their service representative assured me that the mechanics had fo More

by wcremi1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nicole Cockcroft
Aug 12, 2016 -

Headquarter Honda responded

William, we apologize that you had to make a second trip to us the next day and our error. Luis Vega, Service Tech Manager, explained to you on that visit, that part of the noise was caused by burnt out bushings. The cause of the noise that remained came from the breaks that could not be seen visually and tires had to be removed, which Luis did to show you. Yes, our technician heard the noise after the bushing work when he drove your Element from the shop. He did do a visual inspection from the outside on the brakes and determined that was not the cause for the noise. He should have completed a more throughout inspection. As an apology, Luis gave you a discount on the brakes, a free oil change and brake fluid flush. You have our most sincere apologize and thanks for coming back and letting us know we needed to correct the situation and allowing us to do so. By doing so, you allow us to mentor our Associates and to be better going forward. Our internal motto is, “The is no best; only better.” We are the best we are today, but we will be better tomorrow. The Headquarter Family

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