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Headquarter Honda

Clermont, FL

4.8
1,661 Reviews
Headquarter Honda is the first commercial building in Florida to achieve the highest certification of the United States Green Building Council (LEED Platinum status). -- L.E.E.D. stands for "Leadership in Energy and Environmental Design." It is a genuine commitment made by the owner's entire family. Built by local contractors with 100% local materials; Headquarter Honda also employs a 100% local workforce. We are able to save an average of 35% in energy costs by being green. We graciously pass those savings on to our customers!
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17700 State Road 50

Clermont, FL

34711

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Showing 1,661 reviews

August 03, 2016

Excellent service Service was very good, although the rental was sub-par the repairs were excellent. All my questions were answered, although I didn't agree with the an More

by Lyle Cannaday
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leon Miller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glen Forsythe II
July 29, 2016

Waste of money I delivered my Honda Element to their service center to address a maintenance issue. Their service representative assured me that the mechanics had fo More

by wcremi1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nicole Cockcroft
Aug 12, 2016 -

Headquarter Honda responded

William, we apologize that you had to make a second trip to us the next day and our error. Luis Vega, Service Tech Manager, explained to you on that visit, that part of the noise was caused by burnt out bushings. The cause of the noise that remained came from the breaks that could not be seen visually and tires had to be removed, which Luis did to show you. Yes, our technician heard the noise after the bushing work when he drove your Element from the shop. He did do a visual inspection from the outside on the brakes and determined that was not the cause for the noise. He should have completed a more throughout inspection. As an apology, Luis gave you a discount on the brakes, a free oil change and brake fluid flush. You have our most sincere apologize and thanks for coming back and letting us know we needed to correct the situation and allowing us to do so. By doing so, you allow us to mentor our Associates and to be better going forward. Our internal motto is, “The is no best; only better.” We are the best we are today, but we will be better tomorrow. The Headquarter Family

July 25, 2016

Top notch sales Salesman very helpful and knowledgeable..Was assisted by a young man that was very helpful and they found the car I wanted. Should not be minimum More

by nanshonda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Yunker
July 21, 2016

Headquarter Honda Always feel welcomed and at home. Friendly knowledgeable employees. Facility is clean, comfortable and spacious. Inventory has a lot to choose from a More

by Phermann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Hermann
July 21, 2016

Oil Change Everything was great. The customer service was friendly, professional, and knowledgeable. The service was fine. I will be moving to this area of town More

by cutiepie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Vega
July 20, 2016

Air bag warranty replacement and free car wash! I was very pleased with the service and enjoyed a nice customer waiting area with great coffee! Personnel courteous and professional. appreciated the More

by Mary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Cockcroft
July 18, 2016

quick and friendly service No one wants to have car problems, especially on vacation! Needed a new starter and Carlos was exceptionally helpful. My car was ready the next day! t More

by l.artze
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2016

Oil change The service was fast and the people were friendly. It was a good experience. I look forward to seeing the new waiting area next time I come in. More

by Bethterr88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Cockcroft
July 18, 2016

5 stars This dealership is full of welcoming and kind hearted souls, they will work with you and make sure you leave happy! I highly recommend visiting for a More

by sydney mathis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Jahangir
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2016

My Experience at HQH My experience at HQH was pretty good. I was there Saturday 07/09/2016. The associate that was assisting me was James Lathbury. He was very up-front, c More

by Princess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Lathbury
Jul 14, 2016 -

Headquarter Honda responded

Princess, thank you for your time in letting us know about your experience with James. James has been a wonderful additional to our HQ Family. Jeff Revolt was the manager that assisted you. We will share your comments with both of them. Thank you, again, The Headquarter Family

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