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Heiser Chevrolet

West Allis, WI

Overview
Employees
Reviews
Vehicles
4.1
1,882 Reviews
Welcome to Heiser Chevrolet in West Allis! We are proud to be Wisconsin's choice Chevy dealer. We have a large selection of new Chevrolet vehicles and used cars for sale in West Allis. Our Chevy auto service center keeps customers coming back for oil changes and brake repair and you can rest assured that our Certified Service team will have you back on the road, fast. If you are near Milwaukee and looking for a dedicated Chevrolet dealership to visit, stop by Heiser Chevrolet for the best service and largest selection of cars, trucks and SUV's in the area.
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10200 W. Arthur Ave.

West Allis, WI

53227

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Showing 1,882 reviews

April 21, 2024

I trust their judgment. Work is completed in a reasonable time. Like that car gets washed. More

by TLOBNER62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Kisiel
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

Helpful
April 19, 2024

I was very pleased with everything! Jason went above and beyond for me! I will definitely 👍 talk this dealership up!He was very helpful! He helped me figure out the best way for me to More

by Stewart,Heather1017
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't see the gentleman that helped me in the finance department. He was also very helpful. Thank-you!
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Apr 25, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

Helpful
April 19, 2024

Fast, efficient, and courteous service! I highly recommend Heiser Chevrolet. They did not pressure me and were very prompt in their responses to my questions. I am very happy with my 2024 E More

by slk61079
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Taft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Darden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

Helpful
April 19, 2024

They had my truck done on the day i brought it in for warranty Work good job! More

by greengoose78
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steven Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

Helpful
April 18, 2024

I didn’t purchase my vehicle from Heiser , but have made it my preferred service dealer. I brought my vehicle in for my second , first xx Heiser, oil change and tire rotation. I’m very satisfied with the se More

by mwagner28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asha McDaniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and feedback. Our customers are our highest priority. I have sent your feedback to the appropriate management in an effort to better our business and employees. We are happy to hear you are overall satisfied with your service. Know we appreciate you and we look forward to your next visit.

Helpful
April 17, 2024

Brought my vehicle in change my oil and I was out real good time thanks More

by Superman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Shulta
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

Helpful
April 16, 2024

I appreciate the friendly service and willingness to fit me in for a quick repair and get me back on the road. Nicole was awesome and her electric personality is very welcoming and she was super helpful in More

by cgreer360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Shulta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Darling
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

Helpful
April 15, 2024

Misleading advertising for oil changes. Also they couldn’t perform warranty despite being told over the phone that it would be done. More

by MAHMOUD.JASSAR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Megan Shulta
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

Heiser Chevrolet responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Rafael Rivera General Manager 414-328-2409 rafael.rivera@heiser.com

Helpful
April 14, 2024

GREAT SERVICE AT HEISER , MEGAN DID AN OUTSTANDING JOB AT THE SERVICE DEPT. SHE WENT OVER AND ABOVE HER CALL OF DUTY, COMPLETELY SATISFIED AND SHE DID IT WITH A SMILE, IMPRESSIVE WORK MEGAN. THANK YOU FOR More

by dlbazen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Shulta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

Helpful
April 14, 2024

Service was fast this time. Personnel were courteous. Price for an oil change is ridiculously over priced. If I didn’t have to have records for my warranty I would do it m More

by TMITTELSTEADT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Shulta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

Helpful
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